This chart provides user-reported problems for Central 1 File & Report Delivery (FTP and SFTP) in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Central 1 File & Report Delivery (FTP and SFTP) status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Central 1 File & Report Delivery (FTP and SFTP) outages.
Minor Resolved · about 2 months ago · lasted 2 days
Alert! - INC152608 - Everlink ATM Settlements for January 24 Incorrect
Please be advised that January 24 Everlink ATM settlement amounts (shown as TM on AIBC/AIOC reports) do not match the settlement reports provided by Everlink. Central is investigating this matter with Everlink and an update will be provided by 9:30 am PT (12:30 pm ET) tomorrow, January 26. Central 1 - [email protected] - 1.888.889.7878, press 1
Minor Resolved · 5 months ago · lasted about 2 hours
Resolved! - INC149550 - Branch Capture Clearing List Reports (RDBC/RDBU) Missing for October 18
The RDBC and RDBU reports for October 18, 2022, were not included in today's MERG1019 file, or PDF report folders on the FTP. Technical Support is investigating the matter. We will provide an update to this incident by tomorrow, October 20, at 7 am PT (10 am ET). Central 1 - [email protected] - 1.888.889.7878, press 1
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Minor Resolved · 8 months ago · lasted 2 minutes
INC146829 - Bill Payment Reports Delayed
The bill payment (BILL and ONBL) report files and the PDF reports are taking longer than normal to be generated. We expect the bill payment file and PDF reports to be in your credit unions FTP folder within an hour. An update will be sent out once the reports are available. Central 1 - [email protected] - 1.888.889.7878, press 1
Major Resolved · 9 months ago · lasted about 4 hours
Alert! - Rogers Communications Network Outage
Good Morning, We are aware of a nationwide Rogers Wireless Network outage that is affecting many Rogers customers at this time. Please be aware that our Support line is working, and we are able to receive calls at this time, however we are at reduced capacity as we have some staff that cannot access the internet from their location. If you need urgent support, please contact us via phone at 888.889.7878 per routine process. if your matter is not critical, we ask that you communicate to us via email at this time to the appropriate support address (listed below) and we will engage in priority sequence. We will share updates throughout the day as we have them. Central 1 - [email protected] - [email protected] - 1.888.889.7878
Minor Resolved · 9 months ago · lasted less than a minute
INC145066 - eTransfer Reports Delayed
Due to a technical issue, yesterday's EMCD and ECCX reports were not included with today's reports. The reports will be included in tomorrow’s (June 15, 2022) MERG file together with today's reports. The EMCU report is not impacted. Central 1 - [email protected] - [email protected] - 1.888.889.7878
Minor Resolved · about 1 year ago · lasted 20 days
Alert! - RESOLVED - INC141263 - Unqualified PDF File Missing
The unqualified clearing PDF file for March 9, 2022 is not in your credit unions FTP clearing folder this morning. The unqualified PDF file will be available in your FTP folder tomorrow merged with the March 10th file, which will contain both days unqualified items. Central 1 - [email protected] - 1.888.889.7878, press 1
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