Check if ClickSend is down, official outages, user-reported issues, and outages map.
ClickSend is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 71 incidents since started monitoring ClickSend status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official ClickSend outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Oct 20, 2025 08:30 PM CEST | 
                                              
                                                Major
                                              
                                             
                                              We are currently experiencing an incident service affecting SMS & MMS Campaigns functionality. Us...
                                             We are currently investigating the issue affecting SMS & MMS Campaigns functionality and the dash...
                                             | about 4 hours | 
| Sep 24, 2025 08:20 PM CEST | 
                                              
                                                Major
                                              
                                             We are currently investigating an issue that began around 8:27 AM PST on September 24, 2025, wher...
                                             | about 11 hours | 
| Aug 30, 2025 01:20 AM CEST | 
                                              
                                                Major
                                              
                                             
                                              Some customers from Belgium could still be facing issues when sending SMS with shared numbers and...
                                             Some customers from Belgium could still be facing issues when sending SMS with shared numbers
                                             | about 2 hours | 
| Aug 29, 2025 10:09 PM CEST | 
                                              
                                                Major
                                              
                                             We are currently experiencing SMS delivery issues for Belgium
                                             | about 1 hour | 
| Jul 22, 2025 08:44 AM CEST | 
                                              
                                                Minor
                                              
                                             We are currently investigating reports of delays in message approvals and website registration pr...
                                             | about 19 hours | 
| Jul 22, 2025 03:58 AM CEST | 
                                              
                                                Minor
                                              
                                             We are currently investigating reports of unexpected behavior involving Sender IDs and dedicated ...
                                             | 1 day | 
| Jul 21, 2025 07:04 AM CEST | 
                                              
                                                Minor
                                              
                                             We are currently investigating reports of delays in message approvals and website registration pr...
                                             | about 1 hour | 
| Jun 30, 2025 08:32 AM CEST | 
                                              
                                                Minor
                                              
                                             Due to a planned service outage, please expect delays in our chat support response times between ...
                                             | about 18 hours | 
| Jun 30, 2025 05:40 AM CEST | 
                                              
                                                Minor
                                              
                                             While we work on fixing this, we’ll be temporarily redirecting to our old portal.
                                             | about 24 hours | 
| Jun 18, 2025 03:22 AM CEST | 
                                              
                                                Minor
                                              
                                             This is a temporary issue that we are currently investigating. This does not impact API
                                             | about 3 hours | 
 
    See what users are saying about ClickSend issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Jen - I have been unable to send faxes since mid yesterday. There is a message in red across the top of the screen indicating a problem but Clicksend status says operational. My while account seems to be unresponsive. .
Dan - Site not loading at all to log in....
Lochi - Its stuck on the sign up page.
John - Unable to login, no chat support and no API access.
David - Emails (from 2 different accounts) aren't currently sending. ClickSend say they're working on the issue. Annoyingly status page shows green..
| Component | Status | Details | 
|---|---|---|
| Other status | OK | View details | 
| Products status | OK | View details | 
| Services status | OK | View details | 
Users are monitoring tens of services with IsDown. Here are some that are monitored together with ClickSend. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
ClickSend is a cloud-based communication platform that offers services like SMS, MMS, email to SMS, postcards, and APIs for integration with other applications.
Monitoring ClickSend since April 2020
Tracking 18 ClickSend services and regions
13 incidents in 2025
IsDown is a status page aggregator that monitors if ClickSend and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when ClickSend, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of ClickSend (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of ClickSend's 18 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from ClickSend and other services.
 
            IsDown checks ClickSend official status page for major/minor outages or downtimes. A major outage is when ClickSend experiences a critical issue that severely affects one or more services/regions. A minor incident is when ClickSend experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a ClickSend outage, we send you an alert and update your dashboard and status page.
ClickSend and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in ClickSend status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
ClickSend publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors ClickSend and all their 18 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor ClickSend but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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                        Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from ClickSend and other services.
Start Monitoring for Free 
                        IsDown integrates with 20+ tools. Connect the status of ClickSend and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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                        Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is ClickSend down?'
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                        While Downdetector relies on user-submitted reports to detect ClickSend outages, IsDown monitors ClickSend's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |   | Downdetector | 
|---|---|---|
| Official ClickSend status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including ClickSend in a single dashboard. | ||
| Instant ClickSend outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of ClickSend official status and user-reported issues. | ||
| Maintenance feed for ClickSend | ||
| Granular alerts filtering by ClickSend components and regions. | 
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ClickSend isn't down. You can check ClickSend status and incident details on the top of the page. IsDown continuously monitors ClickSend official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ClickSend is currently operational. You can check ClickSend status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of ClickSend being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the ClickSend official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ClickSend last outage was on October 20, 2025 with the title "We are currently experiencing an incident service affecting SMS & MMS Campaigns functionality. Users may not be able send SMS & MMS campaigns through the dashboard or API. We're also experiencing dashboard issues that is showing the old UI."
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ClickSend and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if ClickSend is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ClickSend's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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