Is ClickSend Down?

ClickSend status is operational

 

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Latest ClickSend Official Outages

We continuously monitor the official ClickSend status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last ClickSend outages.

0 Outages in the last 7 days
0 Outages in the last 30 days
67 Days since last incident

Major Resolved · 2 months ago · lasted 28 days

Traffic to UAE is currently blocked

All SMS traffic to UAE is currently blocked for customers without a registered SenderID. We are working with the Telecommunications Carriers to reinstate sending over our default SenderID. Customers can also register a dedicated SenderID by reaching out to ClickSend Support.

Major Resolved · 4 months ago · lasted 28 minutes

Incident Name: Fax service down

Our Fax service is currently down, we are investigating the issue.

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Minor Resolved · 7 months ago · lasted 6 minutes

SMS Delays

ClickSend have identified an issue causing SMS delays. SMS messages may be delayed up to 20mins. We have identified the issue and implementing a fix. A further update will be provided when this fix is in place and we are no longer seeing message delays.

Minor Resolved · 7 months ago · lasted about 9 hours

SMS Delays

We are currently investigating this issue.

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Minor Resolved · 9 months ago · lasted 3 days

Delay with receiving and processing Delivery Receipts.

ClickSend is investigating a delay with receiving and processing Delivery Receipts into our Dashboard and out to associated Webhooks. This is not impacting SMS deliverability, and is only affecting SMS to Australia, New Zealand and the US. The maximum delay is 15mins, and the impact is intermittent, so not affecting all receipts. ClickSend will continue to investigate and update this incident when we have more information.

Major Resolved · 10 months ago · lasted less than a minute

Email to SMS delivery issues

Email to SMS is currently down due to issues with our mail server. Messages will be queued and delivered once the issue is resolved. This should be resolved shortly.

Minor Resolved · about 1 year ago · lasted 4 days

Inbound fax issues

Some customers are experiencing inbound fax issues. We've identified the issue and are working with the number provider to resolve it. No inbound faxes will be lost. Once the issue is resolved, all held inbound faxes will be delivered.

ClickSend problems reported by users

User-reported problems for ClickSend in the last 12 hours. It's a collection of user reports from different sources.

ClickSend Components Status

Check the current status of the components

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What is ClickSend?

Communicate with your customers and staff via SMS, voice, email, rich media, direct mail and more with ClickSend Europe. From single to scale by web app, API or integration.

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Frequently Asked Questions

Is ClickSend down right now? What is ClickSend current status?
ClickSend seems to be up and running. We've updated the status 4 minutes ago.
Was ClickSend down today?
ClickSend is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with ClickSend, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with ClickSend and need support?
ClickSend outage? How can I monitor ClickSend?
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