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Check the stats and details of the latest ClickSend outages and issues
Major Resolved · 20 days ago · lasted 28 minutes
Our Fax service is currently down, we are investigating the issue.
Minor Resolved · 3 months ago · lasted 6 minutes
ClickSend have identified an issue causing SMS delays. SMS messages may be delayed up to 20mins. We have identified the issue and implementing a fix. A further update will be provided when this fix is in place and we are no longer seeing message delays.
Minor Resolved · 3 months ago · lasted about 9 hours
We are currently investigating this issue.
Minor Resolved · 6 months ago · lasted 3 days
ClickSend is investigating a delay with receiving and processing Delivery Receipts into our Dashboard and out to associated Webhooks. This is not impacting SMS deliverability, and is only affecting SMS to Australia, New Zealand and the US. The maximum delay is 15mins, and the impact is intermittent, so not affecting all receipts. ClickSend will continue to investigate and update this incident when we have more information.
Major Resolved · 6 months ago · lasted less than a minute
Email to SMS delivery issues
Email to SMS is currently down due to issues with our mail server. Messages will be queued and delivered once the issue is resolved. This should be resolved shortly.
Minor Resolved · 9 months ago · lasted 4 days
Inbound fax issues
Some customers are experiencing inbound fax issues. We've identified the issue and are working with the number provider to resolve it. No inbound faxes will be lost. Once the issue is resolved, all held inbound faxes will be delivered.
Major Resolved · about 1 year ago · lasted 5 months
Email to SMS issue
We are currently investigating an issue affecting email to sms.
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