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Resolved Minor Some Order Terminals are having trouble loading new orders and being unresponsive or crashing intermittently after updating to v2.13.
The issue has been identified and a fix is being implemented.
Resolved Minor Cloudflare CDN Latency Issues
Cloudflare is currently experiencing issues with network connectivity. https://www.cloudflarestatus.com/
Resolved Major AWS and Heroku Outage Impacting Dutchie
We are experiencing degradation in functionality for order status updates. Investigation is underway.
Resolved Major Dutchie Analytics
Our engineers are investigating an issue with our Dutchie Admin Analytics reporting. An underlying cause has been identified, and we will update this page as more information is available. Customers could see stale data over the past 1-2 hours. This affects only analytics pages and reports - data is being collected and will be updated once the root issue is resolved.
Resolved Minor Partial outage BioTrack State Reporting System
We are investigating issues with the BioTrack state reporting system that is preventing customers from completing transactions.
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Every monday get a weekly digest of what happened in the previous week and the schedule maintenances for the next.
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