Is Empatica Down? Check current status

Check if Empatica is down, official outages, user-reported issues, and outages map.

Current Empatica status

Empatica is working normally

Updated from Empatica official status page a few minutes ago

Empatica not working for you?

Empatica service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Empatica Outage Map

View Empatica Reports Map

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Empatica recent outages and downtime history

IsDown has tracked 10 incidents since started monitoring Empatica status in May 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Empatica outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 20, 2025
11:56 AM CEST
Major
3rd Party Provider Operational Issues
Due to an issue with our Cloud and Service Providers, our services are experiencing intermittent ...
about 20 hours
Jul 24, 2020
06:00 AM CEST
Minor
Empatica API Outage
We are investigating an issue with Empatica API being unreachable.
over 1 year
Jul 04, 2020
11:30 PM CEST
Minor
Empatica API Outage
Empatica APIs are currently unavailable.
over 1 year
Apr 20, 2020
01:25 PM CEST
Minor
Raw Data Download Under Required Maintenance
Raw Data Download is currently under required maintenance. Data export requests won't be lost and...
almost 2 years
Apr 17, 2020
12:19 PM CEST
Minor
Major Outage
Our 3rd party cloud provider is facing issues with one of the key pieces of Empatica infrastructu...
almost 2 years
Jan 11, 2020
06:04 AM CET
Minor
Planned Email Downtime
As a consequence of Mandrill planned downtime, email delivery is expected to be delayed. All emai...
about 2 years
Jan 09, 2020
04:00 AM CET
Minor
Degraded performance in data processing
We are noticing an increase in API requests which is causing a slow down in data processing.
about 2 years
Dec 19, 2019
11:15 AM CET
Minor
Partial Outage
A network issue caused our database to reject all the connections, therefore being unresponsive f...
over 2 years
Sep 06, 2019
12:00 AM CEST
Minor
Inaccurate Rest results for some users
Starting from Friday, September 6, our sleep and activity algorithms have been providing inaccura...
over 2 years
Feb 10, 2019
06:53 PM CET
Minor
This is an example incident
When your product or service isn’t functioning as expected, let your customers know by creating a...
about 3 years
Sign up to check more outage history

Looking to track Empatica outages?

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Empatica status

See what users are saying about Empatica issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Aoi - Cannot open app. When I do get on the app, I cannot log in at all..

Empatica scheduled maintenances

IsDown aggregates scheduled maintenances for Empatica. Currently, there are 1 more maintenances scheduled.

  • Nov 11 2025
    Release EHMP Services in Enterprise

    Scheduled for November 11, 2025 at 09:00 AM CET · until 05:00 PM CET

    We will be undergoing scheduled maintenance during this time.

Empatica components or services current status

Component Status
Alert OK
Care OK
Cloud Services OK
Mate OK
Myembrace OK
Research portal OK
Store OK
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Health monitoring platform that analyzes physical activity and rest, processes data, and uses third-party integration for alerts and communication.

Monitoring Empatica since May 2021

Tracking 41 Empatica services and regions

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1 incident in 2025

How to monitor the status of Empatica and all your dependencies?

IsDown is a status page aggregator that monitors if Empatica and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Empatica, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Empatica?

IsDown monitors Empatica health in almost real-time

Every few minutes we go to the status page of Empatica (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Empatica's 41 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Empatica, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Empatica and other services.

One status page to monitor all your external dependencies

What you get when monitoring Empatica with IsDown

Track Empatica incidents and downtimes by severity

IsDown checks Empatica official status page for major/minor outages or downtimes. A major outage is when Empatica experiences a critical issue that severely affects one or more services/regions. A minor incident is when Empatica experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Empatica outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Empatica

Empatica and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Empatica outages and downtimes

IsDown collects all information from the outages published in Empatica status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Empatica maintenance events

Empatica publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Empatica outages that impact your business

IsDown monitors Empatica and all their 41 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Empatica but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Empatica and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Empatica and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Empatica or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Empatica and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Empatica or other services

Send outage information from Empatica and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Empatica and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Empatica and other services to your tools

Share Empatica status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Empatica down?'

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Share Empatica status in your status page

Empatica Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Empatica outages, IsDown monitors Empatica's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Empatica status page monitoring with real-time incident details.
Monitor 4,522+ services including Empatica in a single dashboard.
Instant Empatica outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Empatica official status and user-reported issues.
Maintenance feed for Empatica
Granular alerts filtering by Empatica components and regions.
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Frequently Asked Questions

Is Empatica down today?

Empatica isn't down. You can check Empatica status and incident details on the top of the page. IsDown continuously monitors Empatica official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Empatica status?

Empatica is currently operational. You can check Empatica status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Empatica outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Empatica down today or just slow?

Currently there's no report of Empatica being slow. Check on the top of the page if there are any reported problems by other users.

How are Empatica outages detected?

IsDown monitors the Empatica official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Empatica having an outage right now?

Empatica last outage was on October 20, 2025 with the title "3rd Party Provider Operational Issues"

How to check if Empatica is down?

Why use IsDown to monitor Empatica instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Empatica and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Empatica?

IsDown and DownDetector help users determine if Empatica is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Empatica's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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