IsDown continuously monitor the official Funraise status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Funraise outages.
Number of Outages
0
Average Downtime
0 mins
Total Downtime
0 mins
Since last incident
153 days
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Minor · 5 months ago · lasted about 5 hours
We've identified an issue with an upstream payments provider (Legacy Delegate Mode PayPal) which is causing intermittent failures for a small number of customers and a subset of PayPal donations. We are currently monitoring the upstream provider for restoration of service.
Major · 12 months ago · lasted about 8 hours
We are currently investigating a system wide outage due to an upstream service provider.
Minor · over 1 year ago · lasted 29 days
We're currently investigating reports of some platform accounts not showing fully up-to-date donation data. Account data is still being stored and ingested and donations are processing correctly but just are not showing up correctly in lists at the moment. We're working on resolving this issue and expect no data loss.
Minor · almost 2 years ago · lasted 8 months
We're currently investigating reports of some platform accounts showing no data in certain sections. Account data is still being stored and ingested and donations are processing correctly but just are not showing up correctly in lists at the moment. We're working on resolving this issue and expect no data loss.
Minor · over 2 years ago · lasted over 1 year
Payments (Next Gen) which powers our Free tier as well as some customers that are enabled for advanced fraud protection suffered an outage between 4:10 AM and 9:42 AM Pacific Time which affected an upper bound of 30 potential donors. Our engineering team is continuing to investigate and has put additional notification schemes and telemetry in place to help detect and respond to future issues if they should arise as we isolate the root cause. The vast majority of our payments traffic is serviced by our legacy payments infrastructure and was therefore unaffected. If you're on our next-generation payments infrastructure we're truly sorry for the inconvenience that this outage caused.
Minor · over 2 years ago · lasted over 1 year
A minor performance degradation to the platform search capability occurred between 10 AM-11 AM PST. Our engineering teams responded by scaling up the capacity of our search infrastructure. To ensure smooth donation processing for your donors, you might have experienced a minor loss of filtering capability within some filterable sections of Funraise. Rest assured there is no data loss and your donations are processing at hyper speed! Keep crushing it!
Minor · over 2 years ago · lasted over 1 year
We are currently investigating email sending delays
Minor · over 2 years ago · lasted over 1 year
Delay in our search services is preventing incoming donations and manually entered data to be visible in the Funraise platform. Payment processing and integration services are still operational at this time. While data may not be readily visible for viewing, there should be no loss of data.
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