Is Funraise Down?

Funraise status is operational

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Latest Funraise Outages

Check the stats and details of the latest Funraise outages and issues

0 Outages in the last 7 days
0 Outages in the last 30 days
171 Days since last incident

Major Resolved · 6 months ago · lasted about 8 hours

Platform Outage - Upstream Service Provider

We are currently investigating a system wide outage due to an upstream service provider.

Minor Resolved · 9 months ago · lasted 29 days

Not All Recent Donations Are Visible In Platform

We're currently investigating reports of some platform accounts not showing fully up-to-date donation data. Account data is still being stored and ingested and donations are processing correctly but just are not showing up correctly in lists at the moment. We're working on resolving this issue and expect no data loss.

Minor Resolved · over 1 year ago · lasted 8 months

Lists Showing "No Data" In Certain Situations

We're currently investigating reports of some platform accounts showing no data in certain sections. Account data is still being stored and ingested and donations are processing correctly but just are not showing up correctly in lists at the moment. We're working on resolving this issue and expect no data loss.

Minor Resolved · almost 2 years ago · lasted over 1 year

Payments (Next Gen) Outage

Payments (Next Gen) which powers our Free tier as well as some customers that are enabled for advanced fraud protection suffered an outage between 4:10 AM and 9:42 AM Pacific Time which affected an upper bound of 30 potential donors. Our engineering team is continuing to investigate and has put additional notification schemes and telemetry in place to help detect and respond to future issues if they should arise as we isolate the root cause. The vast majority of our payments traffic is serviced by our legacy payments infrastructure and was therefore unaffected. If you're on our next-generation payments infrastructure we're truly sorry for the inconvenience that this outage caused.

Minor Resolved · about 2 years ago · lasted over 1 year

Minor Performance Degradation With Filtering

A minor performance degradation to the platform search capability occurred between 10 AM-11 AM PST. Our engineering teams responded by scaling up the capacity of our search infrastructure. To ensure smooth donation processing for your donors, you might have experienced a minor loss of filtering capability within some filterable sections of Funraise. Rest assured there is no data loss and your donations are processing at hyper speed! Keep crushing it!

Minor Resolved · about 2 years ago · lasted over 1 year

Email sending is delayed

We are currently investigating email sending delays

Minor Resolved · about 2 years ago · lasted over 1 year

Data Visibility In Platform

Delay in our search services is preventing incoming donations and manually entered data to be visible in the Funraise platform. Payment processing and integration services are still operational at this time. While data may not be readily visible for viewing, there should be no loss of data.

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Frequently Asked Questions

Is Funraise down right now? What is Funraise current status?
Funraise seems to be up and running. We've updated the status 1 minute ago.
Was Funraise down today?
Funraise is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Funraise, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Funraise outage? How can I monitor Funraise?
Why use IsDown instead of Funraise status page?
IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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Just contact us, and we'll add it ASAP.

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