Check if Glassix is down, recent outages, user-reported issues, and outages map.
Glassix is working normally
Stay on top of outages with IsDown. Monitor the real-time status of all your vendors, SaaS, and tools, including Glassix.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Glassix status data.
IsDown has tracked 8 incidents since started monitoring Glassix status in October 2022. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Status | Incident | Duration |
---|---|---|---|
Sep 29, 2025
08:09 AM EDT
|
Minor | WhatsApp Delivery Outage | about 1 hour |
Aug 17, 2025
03:21 AM EDT
|
Major | Slow System Performance | about 1 hour |
Aug 11, 2025
03:32 AM EDT
|
Minor | Degraded System Performance | about 1 hour |
Aug 04, 2025
02:46 AM EDT
|
Minor | Delays in Message Delivery Status Updates (2 Vs) | about 4 hours |
Jul 08, 2025
09:57 AM EDT
|
Minor | Degraded Search Performance | about 17 hours |
Jun 29, 2025
03:24 AM EDT
|
Minor | Degraded Performance of the Glassix Web Application | about 8 hours |
Jun 25, 2025
04:47 AM EDT
|
Minor | Degraded Performance in Glassix Web Application | about 5 hours |
May 13, 2025
04:14 AM EDT
|
Major | Issue affecting access to Glassix services | about 3 hours |
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Component | Status |
---|---|
Glassix APIs | OK |
Glassix Webhooks | OK |
Glassix Web Application | OK |
Channels | OK |
Unified customer communication platform that integrates channels like email, SMS, WhatsApp, social media, and web chat for streamlined messaging and support.
Monitoring Glassix since October 2022
Tracking 13 Glassix services and regions
8 incidents in 2025
Number of Incidents
1 issues
Last incident
3 days ago
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Glassix isn't down. You can check Glassix status and incident details on the top of the page. IsDown continuously monitors Glassix official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Glassix is currently operational. You can check Glassix status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Glassix being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Glassix official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Glassix last outage was on September 29, 2025 with the title "WhatsApp Delivery Outage"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Glassix and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Glassix is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Glassix's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Glassix with maximum flexibility
IsDown monitors Glassix for major outages. A major outage is when Glassix experiences a critical issue that severely affects one or more services/regions. When Glassix marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Glassix status page for minor outages. A minor outage is when Glassix experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Glassix status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Glassix publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Glassix and all their 13 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Glassix and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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