Is GoCardless Down?

GoCardless status is operational

Are you having problems?

Users are not reporting problems in GoCardless

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GoCardless problems reported by users

This chart provides user-reported problems for GoCardless in the last 12 hours. It's a collection of user reports from different sources.

Latest GoCardless Outages

We continuously monitor the official GoCardless status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last GoCardless outages and possible affected you.

1 Outages in the last 7 days
4 Outages in the last 30 days
2 Days since last incident

Minor Resolved · 2 days ago · lasted about 1 hour

Payment Pages

We are currently experiencing a partial outage of our Payment Pages. Our engineers are investigating and we'll provide updates here.

Minor Resolved · 10 days ago · lasted about 1 hour

Payment Pages Partial Outage

We are currently experiencing an outage of our Payment Pages. Specifically affecting Instant Bank Pay, Verified mandates and Merchant Bank account verification. Our engineers are investigating and we'll provide updates here. Updates from the affected Banks suggest this is related to the global Microsoft cloud outages affecting a number of services.

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Minor Resolved · 14 days ago · lasted 3 days

EUR payouts, refunds, and collections

We have identified an issue with our sponsor bank related to EUR payouts, refunds and collections. There are no delays to any payments at this time and we are working to resolve this before any customers are affected.

Minor Resolved · about 1 month ago · lasted 2 days

API, Payment Pages and Dashboard degraded performance

We are currently experiencing a degraded performance of the Dashboard. Our engineers are investigating, and we'll provide updates here.

Minor Resolved · about 1 month ago · lasted 3 days

SMS multi-factor authentication messages not delivered

We are experiencing an issue with our SMS-based multi-factor authentication (MFA). As a result, a number of our users are not able to log into our dashboard. We are actively working with our supplier to find a solution.

Minor Resolved · about 2 months ago · lasted about 1 hour

Instant payments and verified mandates

We are currently experiencing an issue with instant payments and verified mandates which results in an error message shown to end customers and they are unable to continue. Our engineers are investigating and we will provide updates as soon as possible.

Minor Resolved · 2 months ago · lasted 1 day

API, Payment Pages and Dashboard Outage

We are currently experiencing degraded performance of our API, Dashboard, and Payment Pages. Our engineers are investigating and we'll provide updates here.

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Frequently Asked Questions

Is GoCardless down right now? What is GoCardless current status?
GoCardless seems to be up and running. We've updated the status 2 minutes ago.
Was GoCardless down today?
GoCardless is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with GoCardless, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with GoCardless and need support?
GoCardless outage? How can I monitor GoCardless?
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