Check if GoCardless is down, official outages, user-reported issues, and outages map.
GoCardless is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 206 incidents since started monitoring GoCardless status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official GoCardless outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 20, 2025
05:11 AM EDT
|
Minor
We are investigating an issue related to our dashboard, in particular reports of being unable to ...
|
about 2 hours |
|
Oct 20, 2025
04:52 AM EDT
|
Minor
Xero's API is having issues and returning an elevated number of errors and this is impacting our ...
|
about 1 hour |
|
Oct 16, 2025
11:25 AM EDT
|
Minor
We are noticing an issue with Variable Recurring Payments (VRPs) failing for NatWest Bank.
We ha...
|
24 minutes |
|
Sep 29, 2025
06:04 AM EDT
|
Minor
We have identified an issue with processing Instant Bank Payments.
Our Engineers are working on ...
|
about 1 hour |
|
Aug 26, 2025
07:50 AM EDT
|
Minor
We are investigating an issue related to our API being inaccessible.
We will provide another upd...
|
about 1 hour |
|
Aug 13, 2025
08:13 AM EDT
|
Minor
We are aware of an issue with our SEPA Instant Payouts. This is caused by an issue with our banki...
|
about 4 hours |
|
Aug 06, 2025
11:18 AM EDT
|
Minor
We are investigating an issue identified with the setup of mandates.
We will provide another upd...
|
about 1 hour |
|
Jul 25, 2025
04:22 AM EDT
|
Minor
We are investigating an issue related to our dashboard - issues with signing in and errors while ...
|
about 1 hour |
|
Jul 16, 2025
05:59 AM EDT
|
Minor
Santander are experiencing an unplanned downtime. As a result, they will not appear on the list o...
|
about 2 hours |
|
Jul 15, 2025
02:59 AM EDT
|
Minor
Barclays are experiencing an unplanned downtime. As a result, they will not appear on the list of...
|
about 5 hours |
See what users are saying about GoCardless issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Server error when trying to sign in.
Ethan - "Internal Server Error" when trying to sign in.
maia - cannot get in to customers details.
David - Unable to create instant payments, it keeps going through to take by DD instead.
Zena - I can't log in, claims multiple attempts at access. Can not submit request to change password. Blank screen initially when try to log in through various links.
Amy - Cannot log in and keep getting error page.
Rachel - Cannot get on the app and payment links not working.
Anita - Unable to log on to our GoCardless account.
Jo - Can not log onto go cardless just blank screen.
Jenna - System completely gone down white blank screen.
Imogen - GoCardless won't load at all and before it was having issues pulling data but now it is fully down.
Toby - Expected incoming direct debits have not arrived, they are never this late!.
Richard - They emailed to say they sent a payment, much later than usual, but after 1.5 hours still no payment received .
Jennifer - Says wrong email or password even after I change the password .
Sophie - I can access the log in page, when i log in im just getting a blank screen with no access to my customer list.
Joe - When I go into the home screen the screen goes blank.
Linzy - Unable to log in - blank screen.
H - The webpage won't load - I've checked and have no issues with my connection.
Geraldine - It will not load the page, instead the page blinks several times then the page goes blank..
Users are monitoring tens of services with IsDown. Here are some that are monitored together with GoCardless. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Payment processing service specializing in direct debit setups, offering live and sandbox environments for testing, along with features for payouts, submissions, and reporting.
Monitoring GoCardless since March 2021
Tracking 17 GoCardless services and regions
43 incidents in 2025
IsDown is a status page aggregator that monitors if GoCardless and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when GoCardless, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of GoCardless (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of GoCardless's 17 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from GoCardless and other services.
IsDown checks GoCardless official status page for major/minor outages or downtimes. A major outage is when GoCardless experiences a critical issue that severely affects one or more services/regions. A minor incident is when GoCardless experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a GoCardless outage, we send you an alert and update your dashboard and status page.
GoCardless and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in GoCardless status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors GoCardless and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor GoCardless but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from GoCardless and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of GoCardless and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is GoCardless down?'
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While Downdetector relies on user-submitted reports to detect GoCardless outages, IsDown monitors GoCardless's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official GoCardless status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including GoCardless in a single dashboard. | ||
| Instant GoCardless outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of GoCardless official status and user-reported issues. | ||
| Maintenance feed for GoCardless | ||
| Granular alerts filtering by GoCardless components and regions. |
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GoCardless isn't down. You can check GoCardless status and incident details on the top of the page. IsDown continuously monitors GoCardless official status page every few minutes. In the last 24 hours, there were 0 outages reported.
GoCardless is currently operational. You can check GoCardless status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of GoCardless being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the GoCardless official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
GoCardless last outage was on October 20, 2025 with the title "Reports of users unable to signin to the GoCardless Dashboard and use payment pages"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor GoCardless and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if GoCardless is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about GoCardless's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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