This chart provides user-reported problems for GoCardless in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official GoCardless status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last GoCardless outages and possible affected you.
Minor Resolved · 2 days ago · lasted about 1 hour
We are currently experiencing a partial outage of our Payment Pages. Our engineers are investigating and we'll provide updates here.
Minor Resolved · 10 days ago · lasted about 1 hour
We are currently experiencing an outage of our Payment Pages. Specifically affecting Instant Bank Pay, Verified mandates and Merchant Bank account verification. Our engineers are investigating and we'll provide updates here. Updates from the affected Banks suggest this is related to the global Microsoft cloud outages affecting a number of services.
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Minor Resolved · 14 days ago · lasted 3 days
We have identified an issue with our sponsor bank related to EUR payouts, refunds and collections. There are no delays to any payments at this time and we are working to resolve this before any customers are affected.
Minor Resolved · about 1 month ago · lasted 2 days
We are currently experiencing a degraded performance of the Dashboard. Our engineers are investigating, and we'll provide updates here.
Minor Resolved · about 1 month ago · lasted 3 days
SMS multi-factor authentication messages not delivered
We are experiencing an issue with our SMS-based multi-factor authentication (MFA). As a result, a number of our users are not able to log into our dashboard. We are actively working with our supplier to find a solution.
Minor Resolved · about 2 months ago · lasted about 1 hour
Instant payments and verified mandates
We are currently experiencing an issue with instant payments and verified mandates which results in an error message shown to end customers and they are unable to continue. Our engineers are investigating and we will provide updates as soon as possible.
Minor Resolved · 2 months ago · lasted 1 day
API, Payment Pages and Dashboard Outage
We are currently experiencing degraded performance of our API, Dashboard, and Payment Pages. Our engineers are investigating and we'll provide updates here.
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