Outage in Help Scout
We're investigating issues viewing previous Conversations and with the sidebar in Live Chat. We'll share updates once we have them.
Resolved Minor
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Outage Details
Components affected
Help Scout Web App Help Scout Mailbox counts, folders, reports, search results Help Scout BeaconLatest Updates ( sorted recent to last )
We've reverted the changes and functionality has been restored. We appreciate your patience!
We've isolated the source of the issue and are working on reverting changes now. We're continuing to monitor the situation, and will share updates as soon as we have them.
We are currently investigating this issue.
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