Is Kaltura Virtual Classrooms and Meetings Video Conferencing Features Down?

Kaltura Virtual Classrooms and Meetings Video Conferencing Features Status is Operational

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Kaltura Virtual Classrooms and Meetings Video Conferencing Features Outages

1 Outages in the last 7 days
2 Outages in the last 30 days
5 Days since last incident

Resolved Minor Kaltura Meetings Audio Issue in Chrome v.103

What is the issue: Virtual Classroom Chrome users cannot hear other class participants when joining the room (initially) from a Chrome latest 103 version browser. Current status: Our team is investigating the problem. As a workaround users can use another type of browser (such as Firefox or Edge) or earlier versions of Chrome. In organizations that are limited to Chrome's latest version then the workaround is at the beginning of the call to ask all participants to mute/unmute their audio once, and that will fix the issue for that call (as long as users won't refresh their browser from that point and on). It is important to note that if a user with Chrome v.103 refreshes the page, all participants will need to do the mute unmute again. What to expect next: The next update will be posted by 12:00 UTC.

5 days ago

Resolved Minor Informational: Kaltura Virtual Classrooms and Meetings Status Page will be deprecated as of July 1st

Dear Kaltura Virtual Classrooms and Meetings Status Page subscribers, Please note: starting July 1st, 2022, we will no longer post updates on this page. Updates and ongoing system status for the Kaltura Virtual Classroom, Kaltura Webinars, and Kaltura Meetings products can now be found as a component on the main Kaltura Status Page (www.status.kaltura.com). We invite you to follow us there and subscribe for updates. Should you have any questions regarding this topic, please feel free to reach out to us via the Customer Care Portal (https://support.kaltura.com/) by chatting with us or opening a ticket.

12 days ago

Resolved Major Kaltura Meeting Experience/Virtual Classrooms: Services outage

We are experiencing service interruptions affecting video conference features: Chat and Breakout Rooms. Our engineering team is working to resolve as quickly as possible. The next update will be shared within 30 minutes.

about 1 month ago

Resolved Major Kaltura Meeting Experience/Virtual Classrooms: Services outage

What is the Impact: Whiteboard, Chat , Quick Polls and Recording services are currently down. Current Status: Our team is investigating the issue. What next: The next update will be posted in 30 minutes.

2 months ago

Resolved Minor Issue with starting/joining meeting rooms from Mediaspace

What is the Issue: Users running EDGE browser ver. 100.0.1185.29 or Chrome ver. 100.0.4896.60 (Latest versions) can not start or Join Virtual Meeting from Mediaspace (No impact on Channels or Private Meeting Rooms) Current Status: Our team is investigating the issue with the goal to deploy a fix by COB tomorrow. Until then, you can apply a temporary workaround by going to the Newrow Module in your KMS Admin, and changing the setting for the join Button Type to Static. That change will allow all users to join calls normally (and with no effect on other browsers or older versions of EDGE/Chrome can be used as well) What to Expect Next: The next update will be shared by tomorrow 8 am UTC.

3 months ago

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Kaltura Virtual Classrooms and Meetings seems to be up and running. We've updated the status 3 minutes ago.
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