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We continuously monitor the official Lob API status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Lob API outages.
Major Resolved · 22 days ago · lasted 6 days
Issues fetching templates and order resources
We've spotted that something has gone wrong retrieving templates. We're currently investigating the issue, and will provide an update soon.
Minor Resolved · 2 months ago · lasted 40 minutes
Thumbnails and rendered PDFs temporarily unavailable
Thumbnails and rendered PDFs on the dashboard and via lob-assets.com are temporarily unavailable. We're currently investigating the issue, and will provide an update soon.
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Minor Resolved · 4 months ago · lasted about 2 hours
Degraded performance for some endpoints
Some Lob API endpoints are experiencing degraded performance for some users. We are currently investigating the issue.
Minor Resolved · 4 months ago · lasted 35 minutes
Campaigns created beginning on Monday, November 21st are delayed. We've identified the issue and are deploying a fix.
Minor Resolved · 5 months ago · lasted 3 days
Campaigns Processing Downtime
Some Mail Campaigns created after November 8th, 2022 may experience an issue where the campaign never completes. We are actively investigating the issue.
Minor Resolved · 5 months ago · lasted about 1 hour
Elevated API Errors
We're experiencing an elevated level of API errors and are actively investigating the issue.
Minor Resolved · 7 months ago · lasted 26 minutes
Data Processing Delays - Reporting Tools Affected
Our rendering pipeline is encountering processing delays and orders are taking longer to render. We are investigating the cause.
User-reported problems for Lob API in the last 12 hours. It's a collection of user reports from different sources.
Lob is the only automated direct mail platform that transforms your direct mail into intelligent mail that is scalable, personalized, and measurable.
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