Monzo

Monzo Status

Official source
Everything seems OK
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Stats

0 incidents in the last 7 days

0 incidents in the last 30 days

Automatic Checks

Last check: 6 minutes ago

Last known issue: 2 months ago

Latest Incidents

Last 30 days

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Resolved We're experiencing some issues with online payments at the moment

We are aware some customers are having issues making payments online. If you are experiencing problems, please wait a little while and try again.

Resolved We're experiencing longer than usual chat wait times at the moment

We're currently experiencing longer than usual wait times for in-app chat. If your issue is not urgent, please consider coming back later.

Resolved We're aware some customers are having issues making online payments

We are aware some customers are having issues making payments online. If you are experiencing problems, please wait a little while and try again. We are investigating the issue and will resolve it as soon as possible.

Resolved We're experiencing some issues at the moment

We're currently experiencing longer than usual wait times. If your issue is not urgent, please consider coming back later.

Resolved We're experiencing some issues with calls at the moment

We're getting all the information we need to fix this and will update the status page as soon as we can.

Resolved We're experiencing some issues at the moment

Due to experiencing minor issues this morning we currently are experiencing longer than normal wait times for a reply in chat and calls. These issues are now resolved and we're working on getting back to customers as quickly as possible.

Resolved We're experiencing some issues accepting calls at the moment

We're having some issues accepting calls right now, so it may take a while to reach our team via phone. If you can, please contact us through the in-app chat instead. We're investigating the issue and will provide an update as soon as we know more.

Resolved Card transactions may be delayed

We're getting all the information we need to fix this and will update the status page as soon as we can.

Resolved Some calls are dropping out or not connecting

Our phone lines are having some trouble, and some calls aren't connecting properly. If it's urgent but you can't get through, please chat to us in the app or try the phone again. We're working on a fix as fast as we can.

Resolved Bank transfers are taking longer than normal to arrive

Some bank transfers are taking longer than normal to arrive. These should arrive shortly, so please don't retry.

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