We continuously monitor the official Monzo status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Monzo outages.
Major Resolved · about 2 months ago · lasted 5 days
We're experiencing longer than usual wait times at the moment
We are particularly busy at the moment, which means customers are having a much longer wait time than normal and weβre really sorry about this. We will answer your chat as soon a possible
Major Resolved · 3 months ago · lasted 43 minutes
We're identified an issue impacting payments at the moment
We've identified a third party issue impacting card payments. When you try to use your card it may not work. We are working with partners to fix this issue.
Minor Resolved · 7 months ago · lasted about 17 hours
We're experiencing issues receiving customer phone calls
We're getting all the information we need to fix this and will update the status page as soon as we can. We recommend using our in-app help and chat, or emailing us at help@monzo.com if you need support.
Minor Resolved · 11 months ago · lasted about 1 hour
We're experiencing some issues sending outbound international payments
We've observed that outbound international payments might not be being sent successfully. We're currently investigating.
Minor Resolved · over 1 year ago · lasted 15 minutes
We're experiencing some issues at the moment with verifying online payments
Customers are currently unable to approve payments made online, and Monzo.me links are not available. Other banking functions are working normally. We are investigating with our network providers and will provide more updates soon.
Minor Resolved · over 1 year ago · lasted less than a minute
Problems sending and receiving payments to Santander.
We are aware that Santander are having trouble receiving bank transfers at the moment. Please try again at a later time. Thank you!
User-reported problems for Monzo in the last 12 hours. It's a collection of user reports from different sources.
Check the current status of the components
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