Is Moonami Platform Down?

Moonami Platform status is operational

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IsDown continuously monitor the official Moonami Platform status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Moonami Platform outages.

Stats for Moonami Platform outages in the last 30 days

Number of Outages

0

Average Downtime

0 mins

Total Downtime

0 mins

Since last incident

558 days

Users reports for Moonami Platform in the last 12 hours

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Get access to historical data and Moonami Platform's lastest outages

Minor · over 1 year ago · lasted 4 months

Exception OOM (out of memory)

From roughly 11:15pm ET to 11:45pm ET intermittent errors were present for some users on some sites. The server that was hitting memory limits was restarted to clear the chaff, and later scaled up to accommodate demands.

Minor · over 1 year ago · lasted 5 months

Errors Reported

We are currently investigating degraded performance and errors across our Moodle sites.

Minor · over 1 year ago · lasted 5 months

Intermittent Issues with Outbound Email

Intermittent issues with outbound email have been observed. We are working with Sendgrid towards resolution. Resolution expected in next 30 minutes.

Minor · over 1 year ago · lasted 5 months

Slow page loads

From 10:00 AM to 2:00 PM on October 25th, we experienced slower page loads than normal due to a high query load on one of our databases. We have identified the source of the increased query load and implemented a fix for the issue.

Minor · over 1 year ago · lasted 5 months

Reports of 500 errors on login page.

Reports of login page issues coming in. Investigation underway.

Minor · over 1 year ago · lasted 5 months

Moodle sites slow or non-functional

We are currently investigating this issue.

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Minor · over 1 year ago · lasted 7 months

Reports of inaccessible sites

At approximately 1:20pm ET we began receiving reports of sites going offline, but metrics indicate that they are back up already. We will continue to investigate and monitor closely.

Minor · over 1 year ago · lasted 7 months

Intermittent 503 and dataroot errors

On Saturday 8/28, a configuration issue on a new application server caused a process to consume too much memory, which resulted in intermittent 503 and "dataroot not accessible" errors. We have identified the root cause of that configuration issue and addressed it across our platform. Additionally, we are working on a system for our load balancer to avoid directing traffic to servers that are throwing these types of errors. We hope to have this rolled out by the end of the week.

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Frequently Asked Questions

Is Moonami Platform down right now? What is Moonami Platform current status?
Moonami Platform seems to be up and running. We've updated the status about 1 year ago.
Was Moonami Platform down today?
Moonami Platform is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Moonami Platform, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with Moonami Platform and need support?
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