IsDown continuously monitor the official Moonami Platform status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Moonami Platform outages.
Number of Outages
0
Average Downtime
0 mins
Total Downtime
0 mins
Since last incident
558 days
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Minor · over 1 year ago · lasted 4 months
From roughly 11:15pm ET to 11:45pm ET intermittent errors were present for some users on some sites. The server that was hitting memory limits was restarted to clear the chaff, and later scaled up to accommodate demands.
Minor · over 1 year ago · lasted 5 months
We are currently investigating degraded performance and errors across our Moodle sites.
Minor · over 1 year ago · lasted 5 months
Intermittent issues with outbound email have been observed. We are working with Sendgrid towards resolution. Resolution expected in next 30 minutes.
Minor · over 1 year ago · lasted 5 months
From 10:00 AM to 2:00 PM on October 25th, we experienced slower page loads than normal due to a high query load on one of our databases. We have identified the source of the increased query load and implemented a fix for the issue.
Minor · over 1 year ago · lasted 5 months
Reports of login page issues coming in. Investigation underway.
Minor · over 1 year ago · lasted 5 months
We are currently investigating this issue.
Minor · over 1 year ago · lasted 7 months
At approximately 1:20pm ET we began receiving reports of sites going offline, but metrics indicate that they are back up already. We will continue to investigate and monitor closely.
Minor · over 1 year ago · lasted 7 months
On Saturday 8/28, a configuration issue on a new application server caused a process to consume too much memory, which resulted in intermittent 503 and "dataroot not accessible" errors. We have identified the root cause of that configuration issue and addressed it across our platform. Additionally, we are working on a system for our load balancer to avoid directing traffic to servers that are throwing these types of errors. We hope to have this rolled out by the end of the week.
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