Check if Playvox is down, official outages, user-reported issues, and outages map.
Playvox is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 24 incidents since started monitoring Playvox status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Playvox outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Oct 20, 2025 09:15 AM EDT | 
                                              
                                                Minor
                                              
                                             We are currently experiencing a service degradation due to an ongoing AWS outage affecting the us...
                                             | about 10 hours | 
| Jun 13, 2023 03:23 PM EDT | 
                                              
                                                Major
                                              
                                             We have identified increased latency on our servers, impacting several areas of the platform, suc...
                                             | about 2 hours | 
| Mar 03, 2023 12:58 PM EST | 
                                              
                                                Minor
                                              
                                             We’re currently experiencing degraded performance with the Quality module. Our team is investigat...
                                             | about 3 hours | 
| Nov 30, 2022 03:12 PM EST | 
                                              
                                                Minor
                                              
                                             We have encountered an error within one of our libraries, and you may experience empty page loadi...
                                             | Ongoing | 
| Sep 09, 2022 11:59 AM EDT | 
                                              
                                                Minor
                                              
                                             We have been notified of performance degradation in the AWS service we use in Playvox. Our Engine...
                                             | Ongoing | 
| Aug 24, 2022 07:31 PM EDT | 
                                              
                                                Minor
                                              
                                             Due to some issues with AWS, our customers may experience longer loading time, for more detailed ...
                                             | Ongoing | 
| May 25, 2022 11:04 AM EDT | 
                                              
                                                Minor
                                              
                                             We are currently investigating reported issues related to performance FTP files. We will soon upd...
                                             | Ongoing | 
| May 16, 2022 12:59 PM EDT | 
                                              
                                                Minor
                                              
                                             We have reports that some customers are experiencing difficulties uploading files via FTP. We are...
                                             | Ongoing | 
| May 13, 2022 10:07 AM EDT | 
                                              
                                                Minor
                                              
                                             We are currently experiencing issues with our SFTP performance server, some uploads will remain p...
                                             | Ongoing | 
| May 11, 2022 01:36 PM EDT | 
                                              
                                                Minor
                                              
                                             Our Database provider has notified us about an incident with their services that may impact diffe...
                                             | Ongoing | 
 
    See what users are saying about Playvox issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
No comments yet
| Component | Status | 
|---|---|
| Application/Platform | OK | 
| Integrations | OK | 
| Playvox API | OK | 
| Playvox CDN | OK | 
| SFTP Audios | OK | 
| SFTP Files | OK | 
Quality assurance and agent optimization software that integrates with platforms like Slack, Salesforce, and Zendesk to enhance customer support services.
Monitoring Playvox since January 2023
Tracking 19 Playvox services and regions
1 incident in 2025
IsDown is a status page aggregator that monitors if Playvox and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Playvox, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Playvox (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Playvox's 19 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Playvox and other services.
 
            IsDown checks Playvox official status page for major/minor outages or downtimes. A major outage is when Playvox experiences a critical issue that severely affects one or more services/regions. A minor incident is when Playvox experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Playvox outage, we send you an alert and update your dashboard and status page.
Playvox and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Playvox status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Playvox publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Playvox and all their 19 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Playvox but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
Start Monitoring for Free 
                        Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Playvox and other services.
Start Monitoring for Free 
                        IsDown integrates with 20+ tools. Connect the status of Playvox and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
Start Monitoring for Free 
                        Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Playvox down?'
Start Monitoring for Free 
                        While Downdetector relies on user-submitted reports to detect Playvox outages, IsDown monitors Playvox's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |   | Downdetector | 
|---|---|---|
| Official Playvox status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Playvox in a single dashboard. | ||
| Instant Playvox outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Playvox official status and user-reported issues. | ||
| Maintenance feed for Playvox | ||
| Granular alerts filtering by Playvox components and regions. | 
14-day free trial • No credit card required
Playvox isn't down. You can check Playvox status and incident details on the top of the page. IsDown continuously monitors Playvox official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Playvox is currently operational. You can check Playvox status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Playvox being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Playvox official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Playvox last outage was on October 20, 2025 with the title "AWS Outage Impacting Services in us-east-1 Region"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Playvox and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Playvox is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Playvox's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
14-day free trial · No credit card required · No code required