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PointClickCare status. Is PointClickCare down right now?

PointClickCare status updated

Is PointClickCare down?

PointClickCare is having a major outage

IsDown is reporting that PointClickCare is having issues. IsDown last checked PointClickCare status on at . We've received 0 user reports in the past 24 hours.
Ongoing Incident started 11 days ago

Ontario eConnectPlus Outage

Monitoring since Sep 2023 · 208 incidents caught · 93 components tracked in real-time

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PointClickCare service health over the last 24 hours

This chart shows the number of user-reported issues for PointClickCare service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

PointClickCare Outage Map

PointClickCare outage map showing where users report when PointClickCare is down

See where users report PointClickCare is down. The map shows recent PointClickCare outages from around the world.

PointClickCare Outage Map

Recent PointClickCare outage reports

See what users report when PointClickCare is down and how PointClickCare outages affect them.

  • Outage in Mishawaka, Indiana 46545.

  • Christina.kasal@bcecares.com - Can not get pcx to load on computers vrooklyn iowa.

  • Misty - Our PCC system has not been working since 01:00..

Monitor PointClickCare status and outages

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
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Downtime health for the last 90 days

In the last 90 days, PointClickCare had 21 incidents (5 major outages and 16 minor incidents) with a median duration of 1 hour 40 minutes.

Total
21

Incidents

Critical
5

Major Outages

Warning
16

Minor Incidents

Duration
1 hour

Median Resolution

Latest PointClickCare outages detected by IsDown

Check PointClickCare status history below. IsDown detects when PointClickCare is down, tracking both official outages and user-reported issues.

about 1 hour
W28 Service Disruption on Partnered API Applications
Jan 20, 2026 at 12:18 PM
about 2 hours
W19, W21, and W28 Performance Degradation for Assessment
Jan 13, 2026 at 12:20 PM
about 5 hours
PAC patient display errors
Jan 09, 2026 at 08:45 AM
about 1 hour
Elevated response times on EFS
Jan 07, 2026 at 02:54 PM
about 4 hours
WWW26 ENV Performance Degradation
Jan 05, 2026 at 10:31 AM
20 minutes
W28 Service Disruption on Partnered API Applications
Dec 25, 2025 at 12:39 PM
about 6 hours
QuickMAR Intermittent Service Disruption
Dec 19, 2025 at 02:44 PM
about 2 hours
QuickMar Service Disruption
Dec 18, 2025 at 12:14 PM
about 6 hours
ChartPic Version 3.10 Service Disruption in Canada
Dec 09, 2025 at 01:20 PM
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Get alerts when PointClickCare is down

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free

PointClickCare Components Status

Check if any PointClickCare component is down. View the current status of 27 services and regions.

Component Status Details
Senior Care EHR Application status MAJOR View details
Behavioral Health Treatment and Referral Platform status OK View details
Care Insights status OK View details
ChartPic Mobile App status OK View details
Companion Mobile App status OK View details
Connected Care Center status OK View details
Data Relay status OK View details
EHR for Practice Groups status OK View details
Infection Prevention & Control status OK View details
Integrated Messaging Service status OK View details
Mealtime Solutions, powered by MealSuite - Go To: https://status.mealsuite.com/ status OK View details
National Care Collaboration Network status OK View details
Nutrition Management status OK View details
PAC Management status OK View details
Partner Marketplace status OK View details
PDPM Coach status OK View details
Performance Insights status OK View details
Pharmacy Connect status OK View details
Load All 9 Components

About PointClickCare Status and Outage Monitoring

IsDown has monitored PointClickCare continuously since September 2023, tracking this Healthcare IT for 2 years. Over that time, we've documented 200 outages and incidents, averaging 7.1 per month.

We monitor PointClickCare's official status page across 93 components organized into 27 groups. IsDown interprets PointClickCare statuses (operational and incident) to deliver precise health metrics and filter alerts by the components you actually use.

When PointClickCare is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.

Engineering and operations teams rely on IsDown to track PointClickCare status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.

How IsDown Monitors PointClickCare

IsDown checks PointClickCare's status page every few minutes, across all 93 components. We combine official status data with user reports to detect when PointClickCare is down, often before the vendor announces it.

When PointClickCare status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.

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PointClickCare status monitoring dashboard

What you get when monitoring PointClickCare with IsDown

Track PointClickCare incidents and downtimes by severity

IsDown checks PointClickCare official status page for major/minor outages or downtimes. A major outage is when PointClickCare experiences a critical issue that severely affects one or more services/regions. A minor incident is when PointClickCare experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a PointClickCare outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users report problems with PointClickCare

PointClickCare and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of PointClickCare outages and downtimes

IsDown collects all information from the outages published in PointClickCare status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Only get alerted on the PointClickCare outages that impact your business

IsDown monitors PointClickCare and all their 93 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Monitor PointClickCare Alongside All Your Dependencies

PointClickCare is just one of 5,451 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.

One Dashboard

Monitor PointClickCare health alongside all your other vendors in a single view.

Smart Alerts

Get notified when PointClickCare is down. Filter by severity to skip noise.

20+ Integrations

Route PointClickCare outage alerts to Slack, Teams, PagerDuty, or webhooks.

Status Page

Share PointClickCare service status with your team or customers on a branded page.

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PointClickCare Downdetector vs IsDown

Looking for PointClickCare outage alerts like Downdetector? IsDown monitors PointClickCare's official status page for verified incident data, not just user reports. Know exactly when PointClickCare is down, which components are affected, and when service health is restored. Here's why official PointClickCare status monitoring beats crowdsourced detection:

Features
Downdetector
Official PointClickCare status page monitoring. Know when PointClickCare is down with real time incident details.
Monitor 5,450+ services including PointClickCare in a single dashboard.
Instant PointClickCare outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring: PointClickCare official status plus user reports for early outage detection.
Maintenance feed for PointClickCare
Granular alerts filtering by PointClickCare components and regions.
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Frequently Asked Questions

Is PointClickCare down today?

PointClickCare is down. You can check PointClickCare status and incident details on the top of the page. IsDown continuously monitors PointClickCare official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current PointClickCare status?

PointClickCare seems to be having problems. You can check PointClickCare status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a PointClickCare outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is PointClickCare down today or just slow?

Yes, PointClickCare might be slow as there's an ongoing outage. You can check the details on the top of the page.

How are PointClickCare outages detected?

IsDown monitors the PointClickCare official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is PointClickCare having an outage right now?

PointClickCare last outage was on January 20, 2026 with the title "W28 Service Disruption on Partnered API Applications"

How to check if PointClickCare is down?

Why use IsDown to monitor PointClickCare instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor PointClickCare and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring PointClickCare?

IsDown and DownDetector help users determine if PointClickCare is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about PointClickCare's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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