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We continuously monitor the official ReproConnect status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last ReproConnect outages.
Minor Resolved · about 1 month ago · lasted about 2 hours
Intermittent email delays with file transfer notifications
Our email delivery provider has reported further delays with notificiations. We will update here once they report things as resolved.
Minor Resolved · about 2 months ago · lasted about 1 hour
Email delays with file transfer notifications
The email delivery provider that handles all the notifications for file transfers is currently experiencing delays. They are working on the issue, and we will update here when it is resolved. In the meantime, make sure to keep an eye on the "Transfers" screen in your Control Center. You can turn on desktop notifications to get instant alerts when a transfer is received. https://updates.reproconnect.com/en/desktop-notifications
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Minor Resolved · about 2 months ago · lasted about 2 hours
Email delays with file transfer notifications
Emails are being delivered more rapidly now and you should be seeing normal delivery times shortly.
Minor Resolved · 3 months ago · lasted about 11 hours
Email delays with file transfer notifications
We are seeing significant numbers of emails now getting delivered. The delay is not fully resolved just yet, but real progress is being made with the email provider. We understand it's been frustrating for those of you that rely on email notifications for your print orders, and we're working hard to see this fully resolved.
Minor Resolved · 4 months ago · lasted about 4 hours
AWS issue impacting FileRocket forms and file transfers/downloading
We are seeing improvements, upload forms are now loading normally. AWS is still working on a full resolution of the network issue and we'll monitor the situation.
Minor Resolved · 8 months ago · lasted 24 minutes
AWS issue impacting FileRocket file transfers and email notifications
AWS has identified the issue, implemented a fix, and service has mostly recovered. File transfers should be flowing normally again, though email notifications might still be delayed.
User-reported problems for ReproConnect in the last 12 hours. It's a collection of user reports from different sources.
Check the current status of the components
Support from ReproConnect is excellent. Whenever we have had questions or issues we have had help within minutes. I wish all our vendors were as responsive as ReproConnect, it really is second to none.
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