IsDown continuously monitor the official Searchspring status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Searchspring outages.
Number of Outages
2
Average Downtime
123 mins
Total Downtime
246 mins
Since last incident
2 days
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Searchspring, and never miss an outage again.
Minor · 1 day ago · lasted about 3 hours
We have identified an issue with our Searchspring Management Console (SMC). Currently, we are experiencing some issues due to a third-party service we use for fonts and iconography (Font Awesome) which is experiencing an outage. We have seen this causing SMC visuals and functionality to be impacted, sometimes intermittently. We will continue to monitor the third-party status page for updates and will update you here once we know more.
Minor · 14 days ago · lasted about 1 hour
We are currently experiencing delays in our indexing system. This is affecting all customers. This is causing products to take longer to be updated in our database. We are still investigating the cause of this issue. We will provide another update in 30 minutes.
Major · about 1 month ago · lasted 26 minutes
We are currently investigating an issue where search and category pages are not showing any results for all customers. We are urgently looking into this issue and will continue to provide updates.
Minor · about 2 months ago · lasted 44 minutes
We are currently experiencing increased error rates with our indexing system resulting in indexing failures. This is affecting a subset of our customers. There is no impact on our core search and category page functionality. We are investigating the issue and will provide an update again in 30 minutes.
Minor · about 2 months ago · lasted about 2 hours
We are currently experiencing a slower than normal indexing time. Our engineering team is investigating this issue and we will continue to provide updates.
Major · 3 months ago · lasted about 1 hour
We are currently experiencing increased error rates in our Merchandising systems. This is affecting all customers. This is causing updates to merchandising campaigns to not be applied. There is no impact on our core search and category page functionality. We are investigating the issue and will provide an update again in 30 minutes.
Minor · 6 months ago · lasted about 1 hour
Reports in the SMC are unresponsive. We are currently investigating the cause of this issue and will continue to provide updates.
Minor · 8 months ago · lasted about 2 hours
We are currently investigating an issue impacting personalized recommendations. We will continue to provide updates.
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