Is Searchspring Down?

Searchspring status is operational

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IsDown continuously monitor the official Searchspring status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Searchspring outages.

Stats for Searchspring outages in the last 30 days

Number of Outages

2

Average Downtime

123 mins

Total Downtime

246 mins

Since last incident

2 days

Users reports for Searchspring in the last 12 hours

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Get access to historical data and Searchspring's lastest outages

Minor · 1 day ago · lasted about 3 hours

Searchspring Managment Console Functionality Issues

We have identified an issue with our Searchspring Management Console (SMC). Currently, we are experiencing some issues due to a third-party service we use for fonts and iconography (Font Awesome) which is experiencing an outage. We have seen this causing SMC visuals and functionality to be impacted, sometimes intermittently. We will continue to monitor the third-party status page for updates and will update you here once we know more.

Minor · 14 days ago · lasted about 1 hour

Indexing Impacted

We are currently experiencing delays in our indexing system. This is affecting all customers. This is causing products to take longer to be updated in our database. We are still investigating the cause of this issue. We will provide another update in 30 minutes.

Major · about 1 month ago · lasted 26 minutes

Search and category pages down

We are currently investigating an issue where search and category pages are not showing any results for all customers. We are urgently looking into this issue and will continue to provide updates.

Minor · about 2 months ago · lasted 44 minutes

Indexing Jobs Failing to Start

We are currently experiencing increased error rates with our indexing system resulting in indexing failures. This is affecting a subset of our customers. There is no impact on our core search and category page functionality. We are investigating the issue and will provide an update again in 30 minutes.

Minor · about 2 months ago · lasted about 2 hours

Indexing times slower than normal

We are currently experiencing a slower than normal indexing time. Our engineering team is investigating this issue and we will continue to provide updates.

Major · 3 months ago · lasted about 1 hour

Increased Errors in Publishing Merchandising Changes

We are currently experiencing increased error rates in our Merchandising systems. This is affecting all customers. This is causing updates to merchandising campaigns to not be applied. There is no impact on our core search and category page functionality. We are investigating the issue and will provide an update again in 30 minutes.

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Minor · 6 months ago · lasted about 1 hour

Reports Unresponsive

Reports in the SMC are unresponsive. We are currently investigating the cause of this issue and will continue to provide updates.

Minor · 8 months ago · lasted about 2 hours

Personalization Issue

We are currently investigating an issue impacting personalized recommendations. We will continue to provide updates.

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Frequently Asked Questions

Is Searchspring down right now? What is Searchspring current status?
Searchspring seems to be up and running. We've updated the status 2 minutes ago.
Was Searchspring down today?
Searchspring is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Searchspring, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with Searchspring and need support?
Searchspring outage? How can I monitor Searchspring?
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