Check if Shorthand is down, official outages, user-reported issues, and outages map.
Shorthand is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Shorthand status data.
IsDown has tracked 21 incidents since started monitoring Shorthand status in April 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Oct 09, 2025
03:59 PM CEST
|
Minor
Connectivity issues
A small percentage of incoming traffic is experiencing intermittent connecti...
|
about 3 hours |
May 22, 2025
06:18 PM CEST
|
Minor
We are investigating media upload failures from the Shorthand web app.
|
about 4 hours |
Jul 19, 2024
08:53 AM CEST
|
Minor
Our email service provider is currently being affected by an outage. Emails sent from the Shortha...
|
about 7 hours |
Jun 03, 2024
05:16 PM CEST
|
Major
We are investigating a general service outage of the Shorthand web app.
|
about 1 hour |
Feb 09, 2024
08:14 AM CET
|
Minor
We have detected an issue with the export analytics feature and are currently working to find a fix.
|
about 3 hours |
Oct 17, 2023
02:49 PM CEST
|
Major
We are aware of an ongoing issue where users are experiencing difficulty selecting media from our...
|
22 minutes |
Aug 09, 2023
08:17 AM CEST
|
Minor
We are currently aware of an ongoing issue where users experience difficulty when attempting to u...
|
34 minutes |
Aug 01, 2023
02:18 PM CEST
|
Minor
We're aware of an ongoing issue where the Background Media settings appear to be reverting to def...
|
about 3 hours |
Jul 10, 2023
09:45 AM CEST
|
Minor
Issue with our upstream provider
Our upstream provider, Campaign Monitor, is currently experienc...
|
about 1 hour |
Jun 13, 2023
11:13 PM CEST
|
Minor
Our upstream provider is currently experiencing asset delivery and transformation issues. We apol...
|
about 2 hours |
Afreen - Can't upload media, even in kbs.
Sara - Login screen not loading / spinning wheel.
Trisha - web won't load on MacBook.
Component | Status |
---|---|
Shorthand | OK |
Billing & Account | OK |
Marketing | OK |
Shorthand Dependencies | OK |
Datadog US1 Metrics | OK |
Datadog US1 RUM | OK |
Digital storytelling tool that integrates various APIs for media management, email campaigns, and cloud services to create and publish interactive web content.
Monitoring Shorthand since April 2023
Tracking 14 Shorthand services and regions
2 incidents in 2025
Shorthand isn't down. You can check Shorthand status and incident details on the top of the page. IsDown continuously monitors Shorthand official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Shorthand is currently operational. You can check Shorthand status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Shorthand being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Shorthand official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Shorthand last outage was on October 09, 2025 with the title "Connectivity issues"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Shorthand and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Shorthand is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Shorthand's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Compared to Shorthand's official status page IsDown offers way more control and visibility over what's going on.
We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.
We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.
Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
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