Check if Shorthand is down, official outages, user-reported issues, and outages map.
Shorthand is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
See what users are saying about Shorthand issues that impacted them and how they are affected by the outage.
Afreen - Can't upload media, even in kbs.
Sara - Login screen not loading / spinning wheel.
Trisha - web won't load on MacBook.
In the last 90 days, Shorthand had 2 incidents with a median duration of 6 hours 12 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
IsDown has tracked 23 incidents since started monitoring Shorthand status in April 2023. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Shorthand outages and also issues that we're started by a spike in crowdsource reports.
| Title | Started At | Duration |
|---|---|---|
|
We are currently aware of an ongoing issue where users experience difficulty when attempting to p...
|
Nov 13, 2025 at 09:54 AM UTC
|
about 1 hour |
|
We’re currently experiencing a major service disruption caused by an ongoing outage affecting AWS...
|
Oct 20, 2025 at 09:42 AM UTC
|
about 11 hours |
|
Connectivity issues
A small percentage of incoming traffic is experiencing intermittent connecti...
|
Oct 09, 2025 at 01:59 PM UTC
|
about 3 hours |
|
We are investigating media upload failures from the Shorthand web app.
|
May 22, 2025 at 04:18 PM UTC
|
about 4 hours |
|
Our email service provider is currently being affected by an outage. Emails sent from the Shortha...
|
Jul 19, 2024 at 06:53 AM UTC
|
about 7 hours |
|
We are investigating a general service outage of the Shorthand web app.
|
Jun 03, 2024 at 03:16 PM UTC
|
about 1 hour |
|
We have detected an issue with the export analytics feature and are currently working to find a fix.
|
Feb 09, 2024 at 07:14 AM UTC
|
about 3 hours |
|
We are aware of an ongoing issue where users are experiencing difficulty selecting media from our...
|
Oct 17, 2023 at 12:49 PM UTC
|
22 minutes |
|
We are currently aware of an ongoing issue where users experience difficulty when attempting to u...
|
Aug 09, 2023 at 06:17 AM UTC
|
34 minutes |
|
We're aware of an ongoing issue where the Background Media settings appear to be reverting to def...
|
Aug 01, 2023 at 12:18 PM UTC
|
about 3 hours |
| Component | Status |
|---|---|
| Billing & Account | OK |
| Datadog US1 Metrics | OK |
| Datadog US1 RUM | OK |
| Marketing | OK |
| Shorthand | OK |
| Shorthand Dependencies | OK |
IsDown has maintained continuous monitoring of Shorthand, a Low-Code / No-Code solution, since April 2023. Our database contains 23 documented incidents from the past 3 years, giving us deep insight into Shorthand's reliability patterns and typical resolution times. We parse Shorthand's official status page across all 14 components and 6 groups, interpreting statuses like operational, degraded performance, partial outage, and major outage to deliver precise uptime metrics and targeted notifications.
When Shorthand experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.
Engineering and operations teams rely on IsDown to monitor Shorthand and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.
Every few minutes we check the status page of Shorthand (and 5,420+ other services) for issues. We collect the status and outage information across all 14 Shorthand components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.
Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from Shorthand and other services, focusing only on those affecting your business.
IsDown checks Shorthand official status page for major/minor outages or downtimes. A major outage is when Shorthand experiences a critical issue that severely affects one or more services/regions. A minor incident is when Shorthand experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Shorthand outage, we send you an alert and update your dashboard and status page.
Shorthand and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Shorthand status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Shorthand publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Shorthand and all their 14 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Shorthand but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.
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Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from Shorthand and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Shorthand and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Shorthand down?'
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Need similar to Downdetector Shorthand alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Shorthand outages, IsDown monitors Shorthand's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Shorthand status page monitoring with real-time incident details. | ||
| Monitor 5,420+ services including Shorthand in a single dashboard. | ||
| Instant Shorthand outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Shorthand official status and user-reported issues. | ||
| Maintenance feed for Shorthand | ||
| Granular alerts filtering by Shorthand components and regions. |
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Shorthand isn't down. You can check Shorthand status and incident details on the top of the page. IsDown continuously monitors Shorthand official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Shorthand is currently operational. You can check Shorthand status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Shorthand being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Shorthand official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Shorthand last outage was on November 13, 2025 with the title "Media uploads & Publishing failing"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Shorthand and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Shorthand is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Shorthand's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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