This chart provides user-reported problems for Sierra Wireless in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Sierra Wireless status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Sierra Wireless outages and possible affected you.
Minor Resolved · 5 days ago · lasted about 3 hours
Service Disruption Notification – Signaling Anomalies (GNOC-2106)
This notification is to inform you that our partner provider experienced an issue with their signaling platform that may have impacted data connectivity for some devices. The issue is resolved at this time. We are closely monitoring to ensure stability. SW Advanced devices switched to other partner provider networks as designed. Start Time: 2023-01-28 19:45 End Time: 2023-01-28 21:20
Minor Resolved · 6 days ago · lasted about 5 hours
Service Disruption Notification – Intermittent Signaling Anomalies (GNOC-2098)
Our monitoring systems detected signaling anomalies from one of our partner providers that may have caused connectivity disruption to some devices. Some SW Advanced devices may have switched connectivity to other partner providers. We are investigating to determine cause and scope of the issue. Start Time: 17:05 UTC
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Maintenance Resolved · 8 days ago · lasted about 2 hours
Service Disruption Notification - Telia Swedish (Maingate) Data Service Impairment (GNOC-2080)
Our carrier partner experienced a hardware failure on its network affecting Sierra Wireless Maingate Data services listed below. Corrective action was taken by the carrier partner after an escalation, and services were restored. Our engineers are currently monitoring to ensure stability. We will consider this matter resolved once the carrier partner confirms they are hands-off the network and there are no further impacts are observed. Impact: Some customers may have experienced connectivity delays or failures in 2G/3G Data sessions We will provide an update as soon as we have additional information.
Minor Resolved · 8 days ago · lasted about 6 hours
Service Disruption Notification – Intermittent 4G/LTE Signaling Spikes (GNOC-2074)
Our monitoring systems detected abnormal intermittent signaling spikes in 4G/LTE traffic from one of our partner carriers. We have raised a trouble report with our partner carrier and are investigating to determine cause and scope of the issue. Start Time: ~15:40 UTC Locations: France, Sweden, Canada, and the United States
Minor Resolved · 9 days ago · lasted about 4 hours
Service Disruption Notification - AirVantage Usage History Delay (GNOC-2051)
Sierra Wireless is experiencing a disruption in AirVantage services listed below. Our engineers have identified the root cause and are working to resolve this issue. AirVantage customers may experience usages not showing in AirVantage UI and alerts based on usages not being triggered. No ETR is currently available. We will provide an update as soon as we have additional information.
Minor Resolved · about 1 month ago · lasted 2 days
Service Disruption Notification - Subscription Authentication Failures (GNOC-1859)
Sierra Wireless is experiencing a service disruption with the Signaling services listed below. Our engineering teams have identified the cause of the service disruption and are currently working to resolve the issue. No ETR is currently available. We will provide an update as soon as we have additional information. Impact: Some subscribers (or SIMs) are corrupted or missing from the HLR, which may prevent those devices from registering or attaching to the network.
Minor Resolved · about 2 months ago · lasted about 2 hours
Service Disruption Notification - Maingate Manager Provisioning Delay (GNOC-1848)
Sierra Wireless is experiencing a disruption in Maingate Manager services listed below. You may experience delays when performing modifications to any Finnish (DNA) SIM cards. No ETR is currently available. We will provide an update as soon as we have additional information.
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