Sierra Wireless Status

Resolved Service Disruption Notification (332357)

Sierra Wireless is experiencing a degradation affecting the services listed below. We are still investigating to determine the cause and scope of the impact. No ETR is currently available. We will provide an update as soon as we have additional information.

Resolved AirVantage Service Disruption Notification (332343)

Sierra Wireless is experiencing a disruption with the AirVantage provisioning services listed below. Sierra engineers are actively investigating to determine the cause. No ETR is currently available. Impact: There is an issue preventing customers from changing provisioning options within the AirVantage user interface in Europe. We will provide an update as soon as we have additional information.

Resolved Service Disruption Notification (332316)

Sierra Wireless has experienced a disruption with the services listed below. Corrective action was taken immediately, and services were restored. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after one hour. Start Time: 02/09/2021 15:20 UTC End Time: 02/09/2021 15:45 UTC

Resolved Service Disruption Notification (332275)

Sierra Wireless is experiencing a disruption with the services listed below. We are still investigating to determine the cause and scope of the impact. No ETR is currently available. We will provide an update as soon as we have additional information.

Resolved Service Disruption Notification (332248)

Sierra Wireless is experiencing a disruption with the services listed below. We are investigating to determine the cause and scope of the impact. No ETR is currently available. We will provide an update as soon as we have additional information. Impact: Incoming and outgoing SMS are not delivered.

Resolved Service Disruption Notification (332224)

Sierra Wireless is currently experiencing a degradation in services affecting SmartSIM and EasySIM Voice Services listed below. Our engineers are working to resolve the impact. No ETR is currently available. We will provide an update as soon as we have additional information. Impact: Some customers may experience intermittent failures in voice call attempts using Smart and Easy SIM devices.. Other Information: We apologize for the disruption, and our teams are working quickly to restore these services.

Resolved Maingate Service Disruption Notification (332202)

Sierra Wireless is experiencing a service degradation with Maingate Provisioning components listed below. We are investigating to determine the cause and scope of the impact. No ETR is currently available. We will provide an update as soon as we have additional information. Impact: Customers may experience provisioning delays in Maingate Manager. Other Information: We apologize for the disruption and our teams are working quickly to restore these services.

Resolved Service Disruption Notification (332152)

Sierra Wireless is experiencing a disruption with the services listed below. The issue is affecting Alerts on Usages. We are still investigating to determine the cause. No ETR is currently available. We will provide an update as soon as we have additional information.

Resolved Service Disruption Notification (332080)

Sierra Wireless is experiencing a disruption with the services listed below. We are investigating to determine the cause and scope of the impact. No ETR is currently available. We will provide an update as soon as we have additional information.

Resolved Service Disruption Notification (332055)

Sierra Wireless is currently experiencing a disruption with the services listed below. We are investigating to determine the cause and scope of the impact. No ETR is currently available. Sessions that are currently established are not affected. Devices that attempt to establish a new session are unable to at this time. We will provide an update as soon as we have additional information.