We continuously monitor the official TaxCaddy status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last TaxCaddy outages.
Minor Resolved · about 1 month ago · lasted 8 days
Viewing and Downloading Documents Issue
Some customers are unable to view or download documents delivered by their tax professional. TaxCaddy engineers are investigating. Incident updates will be posted here: https://status.taxcaddy.com.
Minor Resolved · about 2 months ago · lasted about 2 hours
Some customers are reporting an "Oops" error message. Our engineers are investigating. Incident updates will be posted here: https://status.taxcaddy.com
Minor Resolved · started about 1 year ago
Some TaxCaddy users are reporting receiving an "Oops" message when attempting to log in. Our engineers are investigating. Incident updates will be posted here: https://status.taxcaddy.com/
Minor Resolved · started about 1 year ago
Some TaxCaddy users are reporting receiving an "Oops" message when attempting to log in. Our engineers are investigating. Incident updates will be posted here: https://status.taxcaddy.com/
Minor Resolved · started about 1 year ago
Some customers are reporting an “Oops” page when trying to access TaxCaddy. We are working to identify the cause and resolve the issue immediately. Updates will be posted here as we get them: https://status.taxcaddy.com/
Minor Resolved · started over 1 year ago
Some customers received a summary email of Taxcaddy activity performed 24 hours prior.
Minor Resolved · started about 2 years ago
Two-Factor Authentication Issue
A third-party vendor is experiencing an outage that is preventing some customers from receiving text-based two-factor authentication codes when attempting to log into the system. We are monitoring the situation closely. Incident updates will be posted here as they become available: https://status.taxcaddy.com/
User-reported problems for TaxCaddy in the last 12 hours. It's a collection of user reports from different sources.
Check the current status of the components
TaxCaddy makes gathering tax documents and sharing them with your tax professional a breeze. Let TaxCaddy retrieve your 1099s, 1098s, and W-2s automatically. Upload or snap photos of your tax documents year-round and store them with bank vault security. Electronically sign your tax documents from anywhere. Pay your accountant’s invoice. Make your Federal and State tax payments right from TaxCaddy.