Is Zai Down? Check current status

Check if Zai is down, official outages, user-reported issues, and outages map.

Current Zai status

Zai is working normally

Updated from Zai official status page a few minutes ago

Zai not working for you?

Zai service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Zai Outage Map

View Zai Reports Map

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Zai recent outages and downtime history

IsDown has tracked 132 incidents since started monitoring Zai status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Zai outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Aug 31, 2025
06:33 PM EDT
Minor
Partial Degradation - Card Payments
Zai Engineers have detected a recurrence of the upstream card payment issue experienced on Friday...
3 days
Aug 28, 2025
08:41 PM EDT
Major
Partial Degradation - Card Payments
We are currently experiencing a partial issue with card payments. While not all transactions are ...
about 7 hours
Jul 16, 2025
11:44 PM EDT
Major
Investigating issues with Production APIs
We’re currently experiencing performance issues with our Production APIs. Our team is working to ...
40 minutes
Jul 06, 2025
06:40 AM EDT
Major
Investigating issues with the Dashboard and Supplementary Data API endpoint
We’re currently investigating issues with our Dashboard and Supplementary Data API endpoint. We a...
about 13 hours
Apr 27, 2025
11:16 PM EDT
Minor
Investigating issues with Production APIs
We’re currently investigating a service interruption with our Production API specifically in crea...
about 3 hours
Mar 02, 2025
05:02 PM EST
Minor
Investigating issues with Card Payments
We’re currently investigating a potential service interruption with our Card Payments. Some propo...
about 2 hours
Jan 29, 2025
05:03 PM EST
Minor
Investigating issues with Production APIs
We’re currently investigating a potential service interruption with our Production APIs. We apolo...
about 1 hour
Jan 08, 2025
12:32 AM EST
Minor
Investigating issues with Production APIs
We’re currently investigating a potential service interruption with our Production APIs. We apolo...
about 17 hours
Nov 21, 2024
02:13 AM EST
Major
Virtual Accounts registration disruption
Connectivity issues with our upstream partner are again causing disruption to our Virtual Account...
about 1 hour
Nov 20, 2024
09:46 PM EST
Major
Virtual Accounts registration disruption
We are currently experiencing connectivity issues with an upstream provider, impacting our abilit...
about 1 hour
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Looking to track Zai outages?

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Zai status

See what users are saying about Zai issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Wladimir - I asked a question and got an error : No response, Please try again later. SyntaxError: Unexpected token '<', ".

Zai components or services current status

Component Status
API OK
Dashboard OK
Integration Tools OK
Payment Processing OK
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Payment processing platform offering fast payments, card services, batch transactions, and integration tools with a comprehensive API and dashboard for management.

Monitoring Zai since March 2021

Tracking 9 Zai services and regions

Need help? Try here:
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Check their status page.

8 incidents in 2025

How to monitor the status of Zai and all your dependencies?

IsDown is a status page aggregator that monitors if Zai and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Zai, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Zai?

IsDown monitors Zai health in almost real-time

Every few minutes we go to the status page of Zai (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Zai's 9 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Zai, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Zai and other services.

What you get when monitoring Zai with IsDown

Track Zai incidents and downtimes by severity

IsDown checks Zai official status page for major/minor outages or downtimes. A major outage is when Zai experiences a critical issue that severely affects one or more services/regions. A minor incident is when Zai experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Zai outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Zai

Zai and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Zai outages and downtimes

IsDown collects all information from the outages published in Zai status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Zai maintenance events

Zai publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Zai outages that impact your business

IsDown monitors Zai and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Zai but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Zai and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Get notified imediatelly when there's an issue with Zai or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Zai and other services.

Start Monitoring for Free

Send outage information from Zai and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Zai and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Share Zai status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Zai down?'

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Zai Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Zai outages, IsDown monitors Zai's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Zai status page monitoring with real-time incident details.
Monitor 4,522+ services including Zai in a single dashboard.
Instant Zai outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Zai official status and user-reported issues.
Maintenance feed for Zai
Granular alerts filtering by Zai components and regions.
Start Monitoring Zai with IsDown

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Frequently Asked Questions

Is Zai down today?

Zai isn't down. You can check Zai status and incident details on the top of the page. IsDown continuously monitors Zai official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Zai status?

Zai is currently operational. You can check Zai status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Zai outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Zai down today or just slow?

Currently there's no report of Zai being slow. Check on the top of the page if there are any reported problems by other users.

How are Zai outages detected?

IsDown monitors the Zai official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Zai having an outage right now?

Zai last outage was on August 31, 2025 with the title "Partial Degradation - Card Payments"

How to check if Zai is down?

Why use IsDown to monitor Zai instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Zai and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Zai?

IsDown and DownDetector help users determine if Zai is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Zai's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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