Is ID.me Down? Check current status

Check if ID.me is down, official outages, user-reported issues, and outages map.

Current ID.me status

ID.me is working normally

Updated from ID.me official status page

ID.me not working for you?

ID.me service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
ID.me Outage Map

View ID.me Reports Map

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  • Track outages in real-time
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ID.me recent outages and downtime history

IsDown has tracked 97 incidents since started monitoring ID.me status in July 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official ID.me outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 08, 2025
05:03 PM EDT
Major
Platform Outage
We are currently investigating this issue.
about 1 hour
Jul 24, 2025
06:45 AM EDT
Major
Marketplaces Outage
An outage is affecting ID.me Shop, Rx, Hosted Pages, and Shopify integrations. We currently inv...
about 17 hours
Jun 12, 2025
02:48 PM EDT
Minor
Broad Google Cloud outage impacting ID.me
We are continuing to investigate this issue.
about 19 hours
Apr 20, 2025
10:11 PM EDT
Major
Platform Outage
We are currently investigating this issue.
about 1 hour
Apr 06, 2025
01:23 PM EDT
Minor
Service Provider Processing Delays
The application platform is currently experiencing request processing delays. The ID.me Engineeri...
22 minutes
Mar 25, 2025
09:20 PM EDT
Major
Service Degradation
ID.me applications are experiencing a platform-wide degradation. We currently investigating this ...
34 minutes
Mar 15, 2025
05:55 PM EDT
Major
Platform Service Partial Outage
Team is investigating a platform partial outage of verification products
27 minutes
Jan 11, 2025
11:23 AM EST
Major
Platform Partial Outage
We are currently investigating a issue and will follow with further details
about 1 hour
Dec 08, 2024
08:47 PM EST
Major
Platform Outage
We are currently investigating this issue.
about 13 hours
Dec 06, 2024
11:40 AM EST
Minor
Service Provider Degradation
We have identified a downstream service provider degradation that is impacting our verification f...
29 minutes
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Be the first to know when ID.me goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Start Free Trial

User comments about ID.me status

See what users are saying about ID.me issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Michael - Can't sign-in - Error msg 40.

  • Taking hours for verification to come through.

  • John - Will not allow me to.log on.

  • Leon - I can't receive the 6 digits code to sign in. Thank you..

  • thomas - keeps looping with saying something is not quite right on both chrome and edge using different systems to attempt to access.

  • David - Will not send authentication code via text for SSA website or IRS website.

  • Cloey - Have been unable to login for weeks, I'm getting the same error that everyone else here has received: "Something isn't right".

  • Brian - Will not work, can’t log into anything through Id.me.

  • DC - Not working for va login. Has worked as recently as yesterday..

  • Mark - Unable to access log in page.

  • HENRY - I get a splash page announcing Something isn't right. I tried different browsers and platforms, I get the same results..

  • Lisa - Unable to login - something isn't right message appears.

  • Joshua - I get an error message that something isn't right and you are aware of the issue.. can I reset my password?.

  • harold - website says somethings not right.

  • Jerry - Cannot access the sign-on page.

  • Cary - It has been down all day.Will not let me log in.

  • O. - Something isn't right We are unable to process your request. We have been notified of the problem and will do our best to make sure it doesn't happen again! Please try again later. If you try again and see this message, please visit our customer support knowledge base. Refer to the above....

  • William - I am not receiving emails to confirm my address..

  • William - I have sysryed seeing "Something isn't right" message from both the VA app and SSA when using my Galaxy S23 phone. I had been able to use Id.me many times in the past without issue..

  • Kevin - I can’t login to any of my government accounts. I get a “Something went wrong” message but I never get a chance to enter in my credentials .

  • Terri - At the sign in page it has an error message that states, "Something isn't right We are unable to process your request. We have been notified of the problem and will do our best to make sure it doesn't happen again! Please try again later." This is on the Colorado Unemployment Claim Login..

  • Larry - VA.gov IDme access is not operational.

  • Crystal - Cannot sign into ID.me. Keeps giving me a "something isn't right" screen. Tried 2 different devices and 3 different browsers...same problem..

  • Martin - When I click the button for unemployment benefits it directs me to a page that says there's an issue and to try later.

  • Janice - gets stuck in verifying stage - never get to username password .

  • Arnold - Unable to change password..

  • Carolyn - Not letting me sign into VA.gov..

    Identity Verification

  • Julie - I went on SSN ID me didn't verify me' I've had issues with this, Did someone steal my identity.

  • James - When after logging in it says to open the authenticator app and click continue. When you click continue it goes to step two and then back to step one where it says click to continue. After you click continue, it just keeps reloading the same page..

  • carl - i can not log in at all and it wont let me.

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View all services Start Monitoring Your Dependencies

Identity verification platform offering multi-factor authentication, secure login options, and compliance with NIST standards for various professional verifications.

Monitoring ID.me since July 2021

Tracking 30 ID.me services and regions

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8 incidents in 2025

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How to monitor the status of ID.me and all your dependencies?

IsDown is a status page aggregator that monitors if ID.me and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when ID.me, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors ID.me?

IsDown monitors ID.me health in almost real-time

Every few minutes we go to the status page of ID.me (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of ID.me's 30 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in ID.me, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from ID.me and other services.

One status page to monitor all your external dependencies

What you get when monitoring ID.me with IsDown

Track ID.me incidents and downtimes by severity

IsDown checks ID.me official status page for major/minor outages or downtimes. A major outage is when ID.me experiences a critical issue that severely affects one or more services/regions. A minor incident is when ID.me experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a ID.me outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with ID.me

ID.me and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of ID.me outages and downtimes

IsDown collects all information from the outages published in ID.me status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming ID.me maintenance events

ID.me publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the ID.me outages that impact your business

IsDown monitors ID.me and all their 30 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor ID.me but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor ID.me and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor ID.me and all your external dependencies in real-time

Get notified imediatelly when there's an issue with ID.me or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from ID.me and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with ID.me or other services

Send outage information from ID.me and other services to your tools

IsDown integrates with 20+ tools. Connect the status of ID.me and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from ID.me and other services to your tools

Share ID.me status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is ID.me down?'

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Share ID.me status in your status page

ID.me Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect ID.me outages, IsDown monitors ID.me's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official ID.me status page monitoring with real-time incident details.
Monitor 4,522+ services including ID.me in a single dashboard.
Instant ID.me outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of ID.me official status and user-reported issues.
Maintenance feed for ID.me
Granular alerts filtering by ID.me components and regions.
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Frequently Asked Questions

Is ID.me down today?

ID.me isn't down. You can check ID.me status and incident details on the top of the page. IsDown continuously monitors ID.me official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current ID.me status?

ID.me is currently operational. You can check ID.me status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a ID.me outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is ID.me down today or just slow?

Currently there's no report of ID.me being slow. Check on the top of the page if there are any reported problems by other users.

How are ID.me outages detected?

IsDown monitors the ID.me official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is ID.me having an outage right now?

ID.me last outage was on October 08, 2025 with the title "Platform Outage"

How to check if ID.me is down?

Why use IsDown to monitor ID.me instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ID.me and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring ID.me?

IsDown and DownDetector help users determine if ID.me is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ID.me's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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