What is Usersnap current status?

Usersnap is currently operational. You can check Usersnap status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check Usersnap status?

You can use IsDown service or go to Usersnap official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Usersnap is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Usersnap has issues. Usersnap official status page might also offer notification options such as email, SMS, or Slack.

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Is Usersnap Down? Check current status

Q: Is Usersnap down today?

Usersnap was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Usersnap status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Usersnap outages, issues and problems' at the top of the page.

Check if Usersnap is down, official outages, user-reported issues, and outages map.

Current Usersnap status

Usersnap is working normally

Updated from Usersnap official status page a few minutes ago

Usersnap service health. Issues reported in the last 24 hours

Working Normally

Possible Incident

Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Usersnap status data.

View Usersnap Outage Reports Map

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Usersnap recent outages and downtime history

IsDown has tracked 41 incidents since started monitoring Usersnap status in March 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date	Incident	Duration
Sep 18, 2025 03:53 PM CEST	Minor Background task processing delayed Processing of background tasks is currently delayed. We've applied mitigations and the situation ...	23 minutes
Sep 11, 2025 02:08 PM CEST	Minor Database failover Due to database version upgrade, the database had to be rebooted with a failover. This has caused...	about 4 hours
Sep 11, 2025 02:08 PM CEST	Minor Database switchover After the switchover, we observed that the performance of new database seems to be degraded. We'r...	about 4 hours
Jun 14, 2024 10:52 AM CEST	Minor Background tasks being delayed There's currently a delay in processing of background tasks. We're investigating the issue.	about 1 hour
Mar 27, 2024 12:07 PM CET	Minor Feedback delivery with enabled AI insights delayed Customers that have AI insights are currently experiencing a delay in feedback processing. No dat...	about 2 hours
Feb 28, 2024 07:44 AM CET	Major Increased error rate on Jira Integration We're seeing an increased error rate on Jira integration for some customers and newly created int...	1 day
Dec 18, 2023 11:25 AM CET	Minor Background tasks delayed There's a delay in background tasks, the team is currently working on fixing the issue. No data i...	about 1 hour
Nov 07, 2023 12:48 PM CET	Major Widget downtime for some customers We are currently investigating this issue.	about 1 hour
May 24, 2023 12:49 PM CEST	Minor Submitting feedback fails We've noticed errors on the feedback submit endpoint. We're investigating the issue.	20 minutes
Nov 20, 2022 12:02 PM CET	Major Widget downtime We're experiencing problems with our widget endpoint: widget.usersnap.com. We're investigating.	Ongoing

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Usersnap reported issues and comments

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Usersnap components or services current status

Component	Status
Dashboard	OK
Widget + Widget API	OK
Rendering Engine	OK
Background tasks	OK

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Usersnap is a digital platform that provides tools for capturing website feedback and tracking bugs, featuring a customizable feedback widget, API, and a powerful rendering engine.

Monitoring Usersnap since March 2023

Tracking 4 Usersnap services and regions

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3 incidents in 2025

Frequently Asked Questions

Is Usersnap down today?

Usersnap isn't down. You can check Usersnap status and incident details on the top of the page. IsDown continuously monitors Usersnap official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Usersnap status?

Usersnap is currently operational. You can check Usersnap status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Usersnap outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Usersnap down today or just slow?

Currently there's no report of Usersnap being slow. Check on the top of the page if there are any reported problems by other users.

How are Usersnap outages detected?

IsDown monitors the Usersnap official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Usersnap having an outage right now?

Usersnap last outage was on September 18, 2025 with the title "Background task processing delayed"

How to check if Usersnap is down?

Subscribe (if possible) to updates on the official status page.
Create an account in IsDown. Start monitoring Usersnap and get alerts in real-time when Usersnap has outages.

Why use IsDown to monitor Usersnap instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Usersnap and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Usersnap?

IsDown and DownDetector help users determine if Usersnap is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Usersnap's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.