Check if Usersnap is down, official outages, user-reported issues, and outages map.
Usersnap is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
See what users are saying about Usersnap issues that impacted them and how they are affected by the outage.
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IsDown has tracked 41 incidents since started monitoring Usersnap status in March 2023. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Usersnap outages and also issues that we're started by a spike in crowdsource reports.
| Title | Started At | Duration |
|---|---|---|
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Processing of background tasks is currently delayed. We've applied mitigations and the situation ...
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Sep 18, 2025 at 01:53 PM UTC
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23 minutes |
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Due to database version upgrade, the database had to be rebooted with a failover. This has caused...
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Sep 11, 2025 at 12:08 PM UTC
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about 4 hours |
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After the switchover, we observed that the performance of new database seems to be degraded. We'r...
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Sep 11, 2025 at 12:08 PM UTC
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about 4 hours |
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There's currently a delay in processing of background tasks. We're investigating the issue.
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Jun 14, 2024 at 08:52 AM UTC
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about 1 hour |
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Customers that have AI insights are currently experiencing a delay in feedback processing. No dat...
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Mar 27, 2024 at 11:07 AM UTC
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about 2 hours |
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We're seeing an increased error rate on Jira integration for some customers and newly created int...
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Feb 28, 2024 at 06:44 AM UTC
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1 day |
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There's a delay in background tasks, the team is currently working on fixing the issue. No data i...
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Dec 18, 2023 at 10:25 AM UTC
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about 1 hour |
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We are currently investigating this issue.
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Nov 07, 2023 at 11:48 AM UTC
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about 1 hour |
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We've noticed errors on the feedback submit endpoint. We're investigating the issue.
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May 24, 2023 at 10:49 AM UTC
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20 minutes |
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We're experiencing problems with our widget endpoint: widget.usersnap.com. We're investigating.
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Nov 20, 2022 at 11:02 AM UTC
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Ongoing |
| Component | Status |
|---|---|
| Background tasks | OK |
| Dashboard | OK |
| Rendering Engine | OK |
| Widget + Widget API | OK |
IsDown has maintained continuous monitoring of Usersnap, a Code Quality & Testing solution, since March 2023. Our database contains 41 documented incidents from the past 3 years, giving us deep insight into Usersnap's reliability patterns and typical resolution times. We parse Usersnap's official status page across all 4 components, interpreting statuses like operational and incident to deliver precise uptime metrics and targeted notifications.
When Usersnap experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.
Engineering and operations teams rely on IsDown to monitor Usersnap and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.
Every few minutes we check the status page of Usersnap (and 5,420+ other services) for issues. We collect the status and outage information across all 4 Usersnap components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.
Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from Usersnap and other services, focusing only on those affecting your business.
IsDown checks Usersnap official status page for major/minor outages or downtimes. A major outage is when Usersnap experiences a critical issue that severely affects one or more services/regions. A minor incident is when Usersnap experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Usersnap outage, we send you an alert and update your dashboard and status page.
Usersnap and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Usersnap status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Usersnap and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Usersnap but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.
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Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from Usersnap and other services.
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IsDown integrates with 20+ tools. Connect the status of Usersnap and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Usersnap down?'
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Need similar to Downdetector Usersnap alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Usersnap outages, IsDown monitors Usersnap's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Usersnap status page monitoring with real-time incident details. | ||
| Monitor 5,420+ services including Usersnap in a single dashboard. | ||
| Instant Usersnap outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Usersnap official status and user-reported issues. | ||
| Maintenance feed for Usersnap | ||
| Granular alerts filtering by Usersnap components and regions. |
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Usersnap isn't down. You can check Usersnap status and incident details on the top of the page. IsDown continuously monitors Usersnap official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Usersnap is currently operational. You can check Usersnap status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Usersnap being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Usersnap official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Usersnap last outage was on September 18, 2025 with the title "Background task processing delayed"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Usersnap and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Usersnap is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Usersnap's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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