Check if AdvancedMD is down, official outages, user-reported issues, and outages map.
AdvancedMD is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 81 incidents since started monitoring AdvancedMD status in January 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official AdvancedMD outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 25, 2025
08:03 PM EDT
|
Minor
We are currently experiencing an outage that is affecting our phone and chat services.
As a resul...
|
about 1 hour |
|
Oct 20, 2025
11:13 AM EDT
|
Minor
We are currently investigating a login issue affecting some users of the AdvancedMD EHR platform....
|
about 9 hours |
|
Sep 19, 2025
12:29 PM EDT
|
Minor
We are currently investigating an issue affecting some clients receiving errors when loading the ...
|
about 1 hour |
|
Sep 08, 2025
12:54 PM EDT
|
Minor
As of September 3rd, our connection with Availity has been experiencing a system-wide outage. Thi...
|
about 5 hours |
|
Sep 05, 2025
09:37 AM EDT
|
Minor
We are currently investigating an issue where some users are unable to access User Management. Ou...
|
about 6 hours |
|
Aug 06, 2025
04:01 PM EDT
|
Minor
We are currently experiencing a degraded state on the AdvancedMD website (www.advancedmd.com), wh...
|
about 1 hour |
|
Jul 29, 2025
11:04 AM EDT
|
Minor
We have identified and resolved an issue that was preventing the Analytics module from displaying...
|
about 21 hours |
|
Jul 23, 2025
05:51 PM EDT
|
Minor
We are actively investigating an issue where patients are not able to log into their scheduled Te...
|
about 22 hours |
|
Jul 16, 2025
09:24 AM EDT
|
Minor
Our third-party communications partner is currently experiencing an outage, which is impacting ou...
|
about 3 hours |
|
Jul 11, 2025
09:20 AM EDT
|
Minor
Our third-party partner, Updox, is experiencing a disruption in service that is impacting our cli...
|
about 1 hour |
See what users are saying about AdvancedMD issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
EHR error, unable to load any information.
Ian - 3 people unable to login - spinning wheel.
| Component | Status |
|---|---|
| AdvancedMD Mobile | OK |
| Claim Inspector | OK |
| Client Services Support | OK |
| Electronic Health Records (EHR) | OK |
| ePrescribing | OK |
| Fax | OK |
| Interoperability | OK |
| Patient Engagement | OK |
| Practice Management (PM) | OK |
| Practice Management (PM) - Availity Integrations | OK |
| Practice Management (PM) - Change Healthcare Integrations | OK |
| Reporting | OK |
| Telehealth | OK |
Medical billing and practice management software that supports electronic claim submission, eligibility checks, remittance advice, and secure data transfer.
Monitoring AdvancedMD since January 2025
Tracking 32 AdvancedMD services and regions
32 incidents in 2025
IsDown is a status page aggregator that monitors if AdvancedMD and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when AdvancedMD, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of AdvancedMD (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of AdvancedMD's 32 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from AdvancedMD and other services.
IsDown checks AdvancedMD official status page for major/minor outages or downtimes. A major outage is when AdvancedMD experiences a critical issue that severely affects one or more services/regions. A minor incident is when AdvancedMD experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a AdvancedMD outage, we send you an alert and update your dashboard and status page.
AdvancedMD and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in AdvancedMD status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
AdvancedMD publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors AdvancedMD and all their 32 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor AdvancedMD but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from AdvancedMD and other services.
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IsDown integrates with 20+ tools. Connect the status of AdvancedMD and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is AdvancedMD down?'
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While Downdetector relies on user-submitted reports to detect AdvancedMD outages, IsDown monitors AdvancedMD's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official AdvancedMD status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including AdvancedMD in a single dashboard. | ||
| Instant AdvancedMD outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of AdvancedMD official status and user-reported issues. | ||
| Maintenance feed for AdvancedMD | ||
| Granular alerts filtering by AdvancedMD components and regions. |
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AdvancedMD isn't down. You can check AdvancedMD status and incident details on the top of the page. IsDown continuously monitors AdvancedMD official status page every few minutes. In the last 24 hours, there were 1 outages reported.
AdvancedMD is currently operational. You can check AdvancedMD status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of AdvancedMD being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the AdvancedMD official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
AdvancedMD last outage was on October 25, 2025 with the title "Degraded Client Services Support"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor AdvancedMD and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if AdvancedMD is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about AdvancedMD's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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