Channel.io status updated a few minutes ago
Channel.io is working normally
Issue regarding files uploaded to the Channel Talk media server
This chart shows the number of user-reported issues for Channel.io service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Channel.io is down. The map shows recent Channel.io outages from around the world.
Channel.io Outage MapIn the last 90 days, Channel.io had 10 incidents (3 major outages and 7 minor incidents) with a median duration of 1 hour 18 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Channel.io status history below. IsDown detects when Channel.io is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
Temporary issue has been detected with Customer Support (Inbox) feature. We are currently investi...
|
Jan 15, 2026 at 05:34 AM UTC
|
about 20 hours |
|
Temporary issue has been detected with Phone feature. We are currently investigating the cause an...
|
Jan 13, 2026 at 05:51 AM UTC
|
about 10 hours |
|
Temporary issue has been detected with AI ALF feature. We are currently investigating the cause a...
|
Jan 05, 2026 at 01:24 AM UTC
|
about 1 hour |
|
수신함 기능에 일시적인 문제가 발견되어 안내드립니다. 현재 신속한 조치중이며, 복구 시 안내드리도록 하겠습니다. 이용에 불편을 드려 죄송합니다.
발견된 증상: 일부 또는 전...
|
Dec 19, 2025 at 01:26 AM UTC
|
about 6 hours |
|
상담별 통계 조회에 일시적인 문제가 발생하였습니다. 현재 원인을 파악 중이며, 빠르게 조치 후 다시 안내해 드리겠습니다. 이용에 불편을 드려 죄송합니다.
-발견된 증상: 기간...
|
Dec 19, 2025 at 12:46 AM UTC
|
about 1 hour |
|
전화 기능에 일시적인 문제가 발생하였습니다. 현재 원인을 파악 중이며, 빠르게 조치 후 다시 안내해 드리겠습니다. 이용에 불편을 드려 죄송합니다.
Temporary issu...
|
Nov 28, 2025 at 01:47 AM UTC
|
about 1 hour |
|
통화 종료 시 '응답대기중'으로 보여지는 문제와 이로 인해 신규 전화 수신이 불가한 문제가 발견되었습니다. 현재 원인 확인되었으며 1시간 이내로 해결 예정입니다. 불편을 드려...
|
Nov 25, 2025 at 08:14 AM UTC
|
about 18 hours |
|
일본 국가 채널의 전화 기능 발신에 문제가 발견되었습니다.
Temporary issue has been detected with Phone feature. We are cu...
|
Nov 25, 2025 at 05:58 AM UTC
|
30 minutes |
|
전화 자동 배정 기능에 일시적인 문제가 발생하였습니다. 현재 원인을 파악 중이며, 빠르게 조치 후 다시 안내해 드리겠습니다. 이용에 불편을 드려 죄송합니다.
Temporar...
|
Nov 21, 2025 at 12:37 AM UTC
|
35 minutes |
Check if any Channel.io component is down. View the current status of 3 services and regions.
| Component | Status |
|---|---|
| api.channel.io | OK |
| channel.io | OK |
| ws.channel.io | OK |
IsDown has monitored Channel.io continuously since July 2021, tracking this Customer Support & Success for 5 years. Over that time, we've documented 100 outages and incidents, averaging 1.9 per month. When Channel.io goes down, incidents typically resolve within 383 minutes based on historical data.
We monitor Channel.io's official status page across 3 components. IsDown interprets Channel.io statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Channel.io is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Channel.io status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Channel.io's status page every few minutes, across all 3 components. We combine official status data with user reports to detect when Channel.io is down, often before the vendor announces it.
When Channel.io status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Channel.io official status page for major/minor outages or downtimes. A major outage is when Channel.io experiences a critical issue that severely affects one or more services/regions. A minor incident is when Channel.io experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Channel.io outage, we send you an alert and update your dashboard and status page.
Channel.io and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Channel.io status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Channel.io publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Channel.io and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Get started in minutes. Monitor all your critical services from one place.
IsDown checks the status of over 5,450+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Looking for Channel.io outage alerts like Downdetector? IsDown monitors Channel.io's official status page for verified incident data, not just user reports. Know exactly when Channel.io is down, which components are affected, and when service health is restored. Here's why official Channel.io status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Channel.io status page monitoring. Know when Channel.io is down with real time incident details. | ||
| Monitor 5,450+ services including Channel.io in a single dashboard. | ||
| Instant Channel.io outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Channel.io official status plus user reports for early outage detection. | ||
| Maintenance feed for Channel.io | ||
| Granular alerts filtering by Channel.io components and regions. |
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Channel.io isn't down. You can check Channel.io status and incident details on the top of the page. IsDown continuously monitors Channel.io official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Channel.io is currently operational. You can check Channel.io status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Channel.io might be slow as there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Channel.io official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Channel.io last outage was on January 15, 2026 with the title "Temporary issue detected with Customer Support (Inbox)"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Channel.io and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Channel.io is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Channel.io's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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