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Documo Outage History

Every past Documo outage tracked by IsDown, with detection times, duration, and resolution details.

There were 149 Documo outages since August 2019. The 15 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor March 31, 2026

March 2026: Inbound and Outbound Fax Delays

Detected Mar 31, 2026 8:27 AM EDT · Resolved Mar 31, 2026 11:10 AM EDT · Duration about 3 hours

Documo experienced delays in both inbound and outbound fax processing for 2.7 hours, affecting all fax services. The issue was investigated, a fix was implemented and monitored, and the incident was fully resolved.

Minor August 25, 2025

August 2025: FMCs Offline

Detected Aug 25, 2025 11:20 AM EDT · Resolved Aug 25, 2025 2:23 PM EDT · Duration about 3 hours