ecobee status updated a few minutes ago
ecobee is working normally
This chart shows the number of user-reported issues for ecobee service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report ecobee is down. The map shows recent ecobee outages from around the world.
ecobee Outage MapSee what users report when ecobee is down and how ecobee outages affect them.
Salvatore - My ecobee is offline. I tired rebooting my modem and ecobee app is still offline. My wifi is working well with all wireless devices but ecobee is offline.
In the last 90 days, ecobee had 4 incidents with a median duration of 2 hours 44 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check ecobee status history below. IsDown detects when ecobee is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We are aware of an issue where SmartCamera Online Services are not functioning as expected. Our t...
|
Jan 19, 2026 at 06:16 PM UTC
|
about 1 hour |
|
We’ve received reports of ecobee Integration Services not working. Our team is on it and looking ...
|
Jan 10, 2026 at 02:35 AM UTC
|
about 4 hours |
|
Eureka! We’re happy to let you know we’ve identified the main issue causing a disruption to ecobe...
|
Nov 18, 2025 at 01:34 PM UTC
|
about 5 hours |
|
It looks like some people are experiencing an interruption to ecobee Mobile Services. This means ...
|
Oct 24, 2025 at 06:33 PM UTC
|
34 minutes |
|
We’re keeping a close eye on the situation. Sorry for any interruption this has caused, and we tr...
|
Oct 20, 2025 at 04:18 PM UTC
|
about 17 hours |
|
We’ve received reports of Subscriptions services not working as expected. Our team is on it and l...
|
Oct 20, 2025 at 10:04 AM UTC
|
about 4 hours |
|
We’ve received reports of SmartCamera Online Services not working as expected. Our team is on it ...
|
Oct 20, 2025 at 07:57 AM UTC
|
about 3 hours |
|
We’re happy to report we’ve discovered the root cause of disruption to Alexa Voice Service and ar...
|
Oct 20, 2025 at 07:48 AM UTC
|
about 7 hours |
|
We’ve received reports of ecobee Integration Services not working. Our team is on it and looking ...
|
Aug 27, 2025 at 05:15 PM UTC
|
about 6 hours |
|
We’ve received reports of ecobee Integration Services not working. Our team is on it and looking ...
|
Aug 27, 2025 at 04:15 AM UTC
|
about 3 hours |
Check if any ecobee component is down. View the current status of 11 services and regions.
| Component | Status |
|---|---|
| Alexa Voice Services | OK |
| ecobee Haven Online Services | OK |
| ecobee Mobile Services | OK |
| ecobee Public API | OK |
| ecobee Shop | OK |
| ecobee Subscriptions | OK |
| Energy Services | OK |
| SmartBuildings | OK |
| SmartCamera Online Services | OK |
| Switch+ Connectivity | OK |
| Thermostat Connectivity | OK |
ecobee isn't down. You can check ecobee status and incident details on the top of the page. IsDown continuously monitors ecobee official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ecobee is currently operational. You can check ecobee status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of ecobee being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the ecobee official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ecobee last outage was on January 19, 2026 with the title "Interruption to ecobee Smart Security Online Services"
IsDown and DownDetector help users determine if ecobee is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ecobee's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.