When was the last ecobee outage?

The last ecobee outage was on January 19, 2026: "Interruption to ecobee Smart Security Online Services"

How do I check if ecobee is down?

Use IsDown to monitor ecobee status and get alerts when ecobee is down. You can also check the official ecobee status page.

How do I get alerts when ecobee is down?

Create an IsDown account to monitor ecobee status. Get instant alerts via Slack, PagerDuty, or email when ecobee outages occur.

ecobee status. Is ecobee down right now?

Q: What is ecobee status right now?

ecobee is operational. Check ecobee service health and outages at the top of this page for real-time updates.

Q: Is ecobee down today?

ecobee is not down today according to the official status page. IsDown monitors ecobee status continuously for outages and service health issues.

ecobee status updated a few minutes ago

What is ecobee status right now?

ecobee is working normally

IsDown last checked ecobee status on January 27, 2026 at 05:47 PM EST. We've received 1 user report in the past 24 hours.

Monitoring since Apr 2020 · 224 incidents caught · 23 components tracked in real-time

ecobee service health over the last 24 hours

This chart shows the number of user-reported issues for ecobee service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

ecobee Outage Map

See where users report ecobee is down. The map shows recent ecobee outages from around the world.

Top locations, last 24h:

United States

ecobee Outage Map

Recent ecobee outage reports

See what users report when ecobee is down and how ecobee outages affect them.

Jan 27, 2026 (about 5 hours ago) 🇺🇸 United States of America

Ecobee thermostats cannot connect. Not an internet issue as everything else in the house on wifi works..
Jan 15, 2026 (12 days ago)

Salvatore - My ecobee is offline. I tired rebooting my modem and ecobee app is still offline. My wifi is working well with all wireless devices but ecobee is offline.

Downtime health for the last 90 days

In the last 90 days, ecobee had 3 incidents with a median duration of 4 hours 7 minutes.

Total

Incidents

Critical

Major Outages

Warning

Minor Incidents

Duration

4 hour

Median Resolution

Latest ecobee outages detected by IsDown

Check ecobee status history below. IsDown detects when ecobee is down, tracking both official outages and user-reported issues.

about 1 hour

Interruption to ecobee Smart Security Online Services

Jan 19, 2026 at 01:16 PM

about 4 hours

Interruption to ecobee Integration Services

Jan 09, 2026 at 09:35 PM

about 5 hours

Interruption to ecobee Mobile Services

Nov 18, 2025 at 08:34 AM

34 minutes

Interruption to ecobee Mobile Services

Oct 24, 2025 at 02:33 PM

about 17 hours

Interruption to SmartCamera Online Services

Oct 20, 2025 at 12:18 PM

about 4 hours

Interruption to Subscriptions

Oct 20, 2025 at 06:04 AM

about 3 hours

Interruption to SmartCamera Online Services

Oct 20, 2025 at 03:57 AM

about 7 hours

Interruption to Alexa Voice Service

Oct 20, 2025 at 03:48 AM

about 6 hours

Interruption to ecobee Integration Services

Aug 27, 2025 at 01:15 PM

about 3 hours

Interruption to ecobee Integration Services

Aug 27, 2025 at 12:15 AM

Title	Started At	Duration
Interruption to ecobee Smart Security Online Services We are aware of an issue where SmartCamera Online Services are not functioning as expected. Our t...	Jan 19, 2026 at 06:16 PM UTC	about 1 hour
Interruption to ecobee Integration Services We’ve received reports of ecobee Integration Services not working. Our team is on it and looking ...	Jan 10, 2026 at 02:35 AM UTC	about 4 hours
Interruption to ecobee Mobile Services Eureka! We’re happy to let you know we’ve identified the main issue causing a disruption to ecobe...	Nov 18, 2025 at 01:34 PM UTC	about 5 hours
Interruption to ecobee Mobile Services It looks like some people are experiencing an interruption to ecobee Mobile Services. This means ...	Oct 24, 2025 at 06:33 PM UTC	34 minutes
Interruption to SmartCamera Online Services We’re keeping a close eye on the situation. Sorry for any interruption this has caused, and we tr...	Oct 20, 2025 at 04:18 PM UTC	about 17 hours
Interruption to Subscriptions We’ve received reports of Subscriptions services not working as expected. Our team is on it and l...	Oct 20, 2025 at 10:04 AM UTC	about 4 hours
Interruption to SmartCamera Online Services We’ve received reports of SmartCamera Online Services not working as expected. Our team is on it ...	Oct 20, 2025 at 07:57 AM UTC	about 3 hours
Interruption to Alexa Voice Service We’re happy to report we’ve discovered the root cause of disruption to Alexa Voice Service and ar...	Oct 20, 2025 at 07:48 AM UTC	about 7 hours
Interruption to ecobee Integration Services We’ve received reports of ecobee Integration Services not working. Our team is on it and looking ...	Aug 27, 2025 at 05:15 PM UTC	about 6 hours
Interruption to ecobee Integration Services We’ve received reports of ecobee Integration Services not working. Our team is on it and looking ...	Aug 27, 2025 at 04:15 AM UTC	about 3 hours

ecobee Scheduled Maintenances

Check upcoming ecobee maintenance windows. 1 scheduled maintenances may affect ecobee status.

Jan 28 2026

Planned Server Maintenance Announcement

Scheduled for January 28, 2026 at 10:00 AM EST · until 11:00 AM EST

On 28th, January from 10:00 AM – 11:00 AM EST, we’ll be performing some scheduled improvements. The important thing to know is that ecobee thermostats will continue to operate as usual on the set schedule and by manual adjustment, including all in...

ecobee Components Status

Check if any ecobee component is down. View the current status of 11 services and regions.

Component	Status
Alexa Voice Services	OK
ecobee Haven Online Services	OK
ecobee Mobile Services	OK
ecobee Public API	OK
ecobee Shop	OK
ecobee Subscriptions	OK
Energy Services	OK
SmartBuildings	OK
SmartCamera Online Services	OK
Switch+ Connectivity	OK
Thermostat Connectivity	OK

Frequently Asked Questions

Is ecobee down today?

ecobee isn't down. You can check ecobee status and incident details on the top of the page. IsDown continuously monitors ecobee official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current ecobee status?

ecobee is currently operational. You can check ecobee status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a ecobee outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is ecobee down today or just slow?

Currently there's no report of ecobee being slow. Check on the top of the page if there are any reported problems by other users.

How are ecobee outages detected?

IsDown monitors the ecobee official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is ecobee having an outage right now?

ecobee last outage was on January 19, 2026 with the title "Interruption to ecobee Smart Security Online Services"

How IsDown compares to DownDetector when monitoring ecobee?

IsDown and DownDetector help users determine if ecobee is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ecobee's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.