What is ecobee current status?

ecobee is currently operational. You can check ecobee status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check ecobee status?

You can use IsDown service or go to ecobee official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when ecobee is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when ecobee has issues. ecobee official status page might also offer notification options such as email, SMS, or Slack.

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ecobee status. Is ecobee down right now?

Q: Is ecobee down today?

ecobee was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the ecobee status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest ecobee outages, issues and problems' at the top of the page.

ecobee status updated a few minutes ago

Is ecobee down?

ecobee is working normally

IsDown checked ecobee status on January 17, 2026 at 10:32 PM UTC, and appears to be operational. We've received 0 user reports in the past 24 hours. IsDown collects in real-time ecobee status data from official sources and user reports.

Monitoring since Apr 2020 · 223 incidents caught · 23 components tracked in real-time

Issues reported in the last 24 hours

Number of user-reported issues for ecobee over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

See where ecobee users are reporting performance issues or even downtime. The map shows recent reports from around the world.

ecobee Outages Map

Recent outage reports

See what users are saying about ecobee issues that impacted them and how they are affected by the outage.

2 days ago

Salvatore - My ecobee is offline. I tired rebooting my modem and ecobee app is still offline. My wifi is working well with all wireless devices but ecobee is offline.
5 months ago

Andrew - Won’t connect to server .
5 months ago

Barbara - The App isn't working on my Android. It shut down yesterday. .
5 months ago

Peter - Not cooling or not consistent .
5 months ago

Ellis - App says "technical difficulties ".
5 months ago

Mark - Ecobee app will not update or take new settings.
6 months ago

Scott - "Trouble connecting to your device".
6 months ago

theodore - keep loosing connection. Ecobee thermostat connecting to wifi but not the ecobee server.
6 months ago

Wilfried - App doesn't connect anymore..
7 months ago

Kevin - Thermostat says connected to ecobee.com but my continues to show offline. .

Downtime health for the last 90 days

In the last 90 days, ecobee had 7 incidents with a median duration of 4 hours 7 minutes.

Total

Incidents

Critical

Major Outages

Warning

Minor Incidents

Duration

4 hour

Median Resolution

Latest incidents and outages history

IsDown has tracked 223 incidents since started monitoring ecobee status in April 2020. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official ecobee outages and also issues that we're started by a spike in crowdsource reports.

about 4 hours

Interruption to ecobee Integration Services

Jan 10, 2026 at 02:35 AM

about 5 hours

Interruption to ecobee Mobile Services

Nov 18, 2025 at 01:34 PM

34 minutes

Interruption to ecobee Mobile Services

Oct 24, 2025 at 06:33 PM

about 17 hours

Interruption to SmartCamera Online Services

Oct 20, 2025 at 04:18 PM

about 4 hours

Interruption to Subscriptions

Oct 20, 2025 at 10:04 AM

about 3 hours

Interruption to SmartCamera Online Services

Oct 20, 2025 at 07:57 AM

about 7 hours

Interruption to Alexa Voice Service

Oct 20, 2025 at 07:48 AM

about 6 hours

Interruption to ecobee Integration Services

Aug 27, 2025 at 05:15 PM

about 3 hours

Interruption to ecobee Integration Services

Aug 27, 2025 at 04:15 AM

about 2 hours

Interruption to All Online Services

Aug 06, 2025 at 03:04 AM

Title	Started At	Duration
Interruption to ecobee Integration Services We’ve received reports of ecobee Integration Services not working. Our team is on it and looking ...	Jan 10, 2026 at 02:35 AM UTC	about 4 hours
Interruption to ecobee Mobile Services Eureka! We’re happy to let you know we’ve identified the main issue causing a disruption to ecobe...	Nov 18, 2025 at 01:34 PM UTC	about 5 hours
Interruption to ecobee Mobile Services It looks like some people are experiencing an interruption to ecobee Mobile Services. This means ...	Oct 24, 2025 at 06:33 PM UTC	34 minutes
Interruption to SmartCamera Online Services We’re keeping a close eye on the situation. Sorry for any interruption this has caused, and we tr...	Oct 20, 2025 at 04:18 PM UTC	about 17 hours
Interruption to Subscriptions We’ve received reports of Subscriptions services not working as expected. Our team is on it and l...	Oct 20, 2025 at 10:04 AM UTC	about 4 hours
Interruption to SmartCamera Online Services We’ve received reports of SmartCamera Online Services not working as expected. Our team is on it ...	Oct 20, 2025 at 07:57 AM UTC	about 3 hours
Interruption to Alexa Voice Service We’re happy to report we’ve discovered the root cause of disruption to Alexa Voice Service and ar...	Oct 20, 2025 at 07:48 AM UTC	about 7 hours
Interruption to ecobee Integration Services We’ve received reports of ecobee Integration Services not working. Our team is on it and looking ...	Aug 27, 2025 at 05:15 PM UTC	about 6 hours
Interruption to ecobee Integration Services We’ve received reports of ecobee Integration Services not working. Our team is on it and looking ...	Aug 27, 2025 at 04:15 AM UTC	about 3 hours
Interruption to All Online Services We've received reports indicating that ecobee online services are not working as expected due to ...	Aug 06, 2025 at 03:04 AM UTC	about 2 hours

Components / Services / Regions current status

Check the current status of the 11 components, services, or regions being monitored for ecobee.

Component	Status
Alexa Voice Services	OK
ecobee Haven Online Services	OK
ecobee Mobile Services	OK
ecobee Public API	OK
ecobee Shop	OK
ecobee Subscriptions	OK
Energy Services	OK
SmartBuildings	OK
SmartCamera Online Services	OK
Switch+ Connectivity	OK
Thermostat Connectivity	OK

Frequently Asked Questions

Is ecobee down today?

ecobee isn't down. You can check ecobee status and incident details on the top of the page. IsDown continuously monitors ecobee official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current ecobee status?

ecobee is currently operational. You can check ecobee status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a ecobee outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is ecobee down today or just slow?

Currently there's no report of ecobee being slow. Check on the top of the page if there are any reported problems by other users.

How are ecobee outages detected?

IsDown monitors the ecobee official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is ecobee having an outage right now?

ecobee last outage was on January 10, 2026 with the title "Interruption to ecobee Integration Services"

How IsDown compares to DownDetector when monitoring ecobee?

IsDown and DownDetector help users determine if ecobee is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ecobee's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.