Is ecobee Down?

This page shows the live ecobee status so you can confirm in seconds if ecobee is down.

ecobee current status

Updated a few minutes ago

ecobee is operational

IsDown pulls data from the official status page every few minutes and collects user-reported ecobee issues.
Refresh the page to see the latest updates.

ecobee user-reported issues in the last 24 hours

This chart displays the number of user-reported ecobee problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

ecobee outage history

IsDown has tracked 203 incidents since started monitoring ecobee downtimes in April 2020. We are also collecting data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • Apr 24 2025

    15 days ago · lasted about 16 hours

    We’ve received reports of SmartCamera Online Services not working as expected. Our team is on it and looking for a solution. Some people might be noticing they are unable to register their SmartCamera device. If you’ve already registered your Smar...

  • Apr 24 2025

    15 days ago · lasted about 3 hours

    We’ve successfully pinned down the issue and are acting quickly with a fix. Stay tuned!

  • Mar 25 2025

    about 1 month ago · lasted about 1 hour

    We’ve received reports that SmartCamera Online Services are not working as expected. Our team is on it and looking for a solution. Some people might be noticing they are unable to access their SmartCamera live feed and video cannot be recorded wit...

  • Mar 09 2025

    2 months ago · lasted about 2 hours

    It looks like some people are experiencing an interruption to the ecobee eco+ service. This means that eco+ functionality might be impaired or temporarily unavailable. The good news is that ecobee smart thermostats will continue to operate normall...

  • Mar 06 2025

    2 months ago · lasted about 1 hour

    It looks like some people are experiencing an interruption to ecobee Mobile Services. This means the ecobee app and web portal may be temporarily unavailable. The good news is that ecobee smart thermostats will continue to operate normally on the ...

  • Apr 2020 ...
    IsDown started monitoring ecobee status

    We've tracked and collected 203 incidents since started monitoring ecobee status

Latest user comments about ecobee issues

  • A

    Armin

    Ecobee not connenected to web.

  • E

    Eleanor

    Will no reconnect to WIFI

  • D

    Desiree

    Problems with the mobile app, get a message that it cannot connect with server

  • D

    Daniela

    My ecobee app says there was an error loading your subscription. If this continues please contact customer support

  • B

    Bob

    My account cannot connect to ecobee

  • J

    Jerry

    Not linking to thermostat

  • B

    Bob

    Not connecting with app. Thermostat not connecting with any paired mobile devices

  • M

    Maddy

    "trouble connecting to your device"

  • S

    Sirish

    Ecobee App sign in issue (Only App, web is working fine as expected)

  • D

    Dan

    App can’t connect to ecobee

ecobee outages in the last 30 days

Number of Incidents

2 issues

Last incident

15 days ago

Frequently Asked Questions

Is ecobee down today?

ecobee isn't down. You can check ecobee status and incident details on the top of the page. IsDown continuously monitors ecobee official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current ecobee status?

ecobee is currently operational. You can check ecobee status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a ecobee outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is ecobee slow today?

Currently there's no report of ecobee being slow. Check on the top of the page if there are any reported problems by other users.

How are ecobee outages detected?

IsDown monitors the ecobee official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last ecobee outage?

ecobee last outage was on April 24, 2025 with the title "Interruption to SmartCamera Online Services"

ecobee not working for you? How do I know if ecobee is down?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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