Laserfiche Outage History

Laserfiche Cloud experienced a major incident where users could not view content in the Home section pages, with Process Automation components being affected. The issue was resolved after 2.4 hours by implementing a change that required users to log out, clear their browser cache, and log back in. The incident was fully resolved and monitoring confirmed the fix was effective.

Laserfiche experienced a repository access issue in their EU Cloud environment that impacted the Web Client for 3.6 hours. The incident affected users' ability to access repositories through the web interface. The issue was resolved after implementing a fix and monitoring the results.