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Laserfiche Outage History

Every past Laserfiche outage tracked by IsDown, with detection times, duration, and resolution details.

There were 132 Laserfiche outages since November 2020. The 11 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor April 16, 2026

April 2026: [CA] - Business Process forms lookup rules may be slow to retrieve results

Detected Apr 16, 2026 4:01 PM EDT · Resolved Apr 16, 2026 6:00 PM EDT · Duration about 2 hours

Laserfiche Cloud Canada users experienced slowness when retrieving results from lookup rules while filling out business process forms. The issue affected the Forms component and caused delays in form completion workflows. The problem was mitigated and resolved within 2 hours.

Major April 2, 2026

April 2026: [US] Laserfiche Cloud pages under the Home section may be unavailable for users

Detected Apr 2, 2026 1:39 PM EDT · Resolved Apr 2, 2026 4:05 PM EDT · Duration about 2 hours

Laserfiche Cloud experienced a major incident where users could not view content in the Home section pages, with Process Automation components being affected. The issue was resolved after 2.4 hours by implementing a change that required users to log out, clear their browser cache, and log back in. The incident was fully resolved and monitoring confirmed the fix was effective.

Minor March 5, 2026

March 2026: EU Cloud: Repository access impacted

Detected Mar 5, 2026 4:40 AM EST · Resolved Mar 5, 2026 8:17 AM EST · Duration about 4 hours

Laserfiche experienced a repository access issue in their EU Cloud environment that impacted the Web Client for 3.6 hours. The incident affected users' ability to access repositories through the web interface. The issue was resolved after implementing a fix and monitoring the results.