Check if Mozilla VPN is down, official outages, user-reported issues, and outages map.
Mozilla VPN is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 14 incidents since started monitoring Mozilla VPN status in September 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Mozilla VPN outages and also issues that we're started by a spike in crowdsource reports.
Date | Incident | Duration |
---|---|---|
Sep 19, 2025
01:14 PM EDT
|
Minor
We are currently investigating an issue with phone masking.
|
about 3 hours |
Jan 15, 2025
02:42 PM EST
|
Major
We are currently investigating this issue.
|
about 3 hours |
Jan 02, 2025
11:42 AM EST
|
Major
We are currently experiencing issues affecting the following services:
Receiving phone calls...
|
about 4 hours |
Dec 04, 2024
03:34 PM EST
|
Minor
We are currently investigating the issue.
|
28 minutes |
Nov 19, 2024
02:44 PM EST
|
Minor
We are currently monitoring an issue where some Mozilla VPN users are unable to access their subs...
|
about 4 hours |
Mar 28, 2024
12:13 PM EDT
|
Major
We are currently investigating an issue with Relay.
|
about 3 hours |
Apr 03, 2023
11:29 AM EDT
|
Major
We are currently investigating an issue that is impacting multiple areas of the client including ...
|
about 24 hours |
Mar 15, 2023
02:00 PM EDT
|
Major
Starting at 18:00 UTC our upstream provider is experiencing an issue that is resulting in some us...
|
about 21 hours |
May 23, 2022
04:45 PM EDT
|
Minor
Some Windows users who have upgraded to Mozilla VPN version 2.8.3 are running into a white screen...
|
4 months |
Mar 01, 2022
05:45 PM EST
|
Minor
We are currently investigating an issue with an upstream provider that is affecting our services ...
|
7 months |
See what users are saying about Mozilla VPN issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
VPN connection fails.
Rob - No Internet connection when VPN is on in London.
Jackie - When VPN is on, I get the message site not found, when VPN is off, the site works fine..
Westley - The Mozilla VPN servers are SO SLOW that they are unusable. The problem started about three days ago. My internet service speed test without the VPN is fine..
Pietro - Since Yesterday VPN Mozilla Is completely down. No access. Impossibile to log in : email and PW are not recognised..
SC - does not work. Greyed out completely.
Richard - Does not recognize my credentials, which have not changed. Long time subscriber..
Me - When I log on it can not find my subscription details, although they are valid..
Jim - VPN Login says it can't find my account subscription.
Jim - Blocks all internet access when trying to connect to any VPN server.
Component | Status |
---|---|
vpn.mozilla.org | OK |
Network health | OK |
Mozilla VPN is a virtual private network service that enhances online privacy and security by encrypting internet connections and providing access to servers in multiple countries.
Monitoring Mozilla VPN since September 2022
Tracking 2 Mozilla VPN services and regions
3 incidents in 2025
Mozilla VPN isn't down. You can check Mozilla VPN status and incident details on the top of the page. IsDown continuously monitors Mozilla VPN official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Mozilla VPN is currently operational. You can check Mozilla VPN status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Mozilla VPN being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Mozilla VPN official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Mozilla VPN last outage was on September 19, 2025 with the title "Relay Phone Masking Issue"
IsDown and DownDetector help users determine if Mozilla VPN is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Mozilla VPN's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.