Check if Optus is down, recent outages, user-reported issues, and outages map.
Optus is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Optus status data.
IsDown has tracked 56 incidents since started monitoring Optus status in January 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Jul 05, 2025
06:03 AM EDT
|
Minor | SMS Suite Outage | about 2 hours |
|
Apr 11, 2025
02:07 PM EDT
|
Minor | sms.optus.com.au Partial Web Outage | about 2 hours |
|
Apr 10, 2025
12:16 AM EDT
|
Minor | SMS Delivery Receipts Degradation | about 2 hours |
|
Apr 01, 2025
09:37 PM EDT
|
Minor | Optus SMS Web Service Degradation | about 2 hours |
|
Feb 18, 2025
06:23 PM EST
|
Major | sms.optus.com.au Web Outage | about 3 hours |
|
Feb 08, 2025
12:05 PM EST
|
Minor | Campaign Manager csv upload erroring - list does still upload | 1 day |
|
Dec 26, 2024
02:40 AM EST
|
Minor | Optus delivery issue- Degraded performance | Ongoing |
|
Dec 11, 2024
07:33 PM EST
|
Minor | Campaign Manager issue with uploading csvs | Ongoing |
|
Nov 28, 2024
08:21 PM EST
|
Minor | Telstra Australia - Delayed delivery of SMS messages | Ongoing |
|
Nov 11, 2024
08:44 PM EST
|
Minor | Web2SMS Inbox issue (old view only) | Ongoing |
cant login to anything.. my passwords dont work. page errors keep appearing instead of the login pages
I have no mobile coverage since 04:00am today
Can not log to pay my bill
The signal keeps dropping out for periods of time. I have rebooted both modem and foxtel box - not change
no network service in St George Qld 4487 at the moment
Internet light on modem not lit so no internet.
Slow connection mobile data tas
Cannot receive or make calls. Neither can another friend that is Optus. Telstra seems fine
no internet at 11 proctor ave kingsgrove 2208
can't rec or make mobile calls
I cant log onto My Optus iva phone to recharge
Cannot make or receive calls
Not receiving OTP message.
I can't access internet at all threw my mobile
Customers are trying to phone us but getting a message saying This phone is currently unavailable try again later
I have no optus broadband since the storm last week, mobilei only.
limited or emergency services only
When on a call it keeps dropping out.
I can't call and I can't use the internet.
I get network busy sign when i try and make a call
can not hear other side on call. Mobile 0450327315 is not recognised by system
IsDown aggregates scheduled maintenances for Optus. Currently, there are 2 more maintenances scheduled.
Scheduled for October 14, 2025 at 01:00 PM EDT · until 02:00 PM EDT
On 2025-10-15 between 03:00-04:00 AEST (2025-10-14 17:00-18:00 UTC) we will be performing some scheduled maintenance that will interrupt access to all APIs accessed via api.sms.optus.com.au (54.66.199.3). The expected interruption is less than 1...
Scheduled for October 15, 2025 at 01:00 PM EDT · until 02:00 PM EDT
On 2025-10-16 between 03:00-04:00 AEST (2025-10-15 17:00-18:00 UTC) we will be performing some scheduled maintenance that may interrupt access to all APIs accessed via api.sms.optus.com.au (54.66.199.3). The expected interruption - if any - is l...
| Component | Status |
|---|---|
| Applications | OK |
| Mobile Operators | OK |
| Optus SMS Suite Service Desk | OK |
| Single Sign On (SSO) | OK |
Optus SMS Suite is a comprehensive messaging service for businesses, offering features like Web2SMS, campaign management, and integration with mobile operators in Australia.
Monitoring Optus since January 2025
Tracking 14 Optus services and regions
6 incidents in 2025
Number of Incidents
0 issues
Last incident
99 days ago
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Optus isn't down. You can check Optus status and incident details on the top of the page. IsDown continuously monitors Optus official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Optus is currently operational. You can check Optus status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Optus being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Optus official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Optus last outage was on July 05, 2025 with the title "SMS Suite Outage"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Optus and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Optus is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Optus's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Optus with maximum flexibility
IsDown monitors Optus for major outages. A major outage is when Optus experiences a critical issue that severely affects one or more services/regions. When Optus marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Optus status page for minor outages. A minor outage is when Optus experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Optus status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Optus publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Optus and all their 14 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Optus and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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