Check if Simplero is down, official outages, user-reported issues, and outages map.
Simplero is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 69 incidents since started monitoring Simplero status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Simplero outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Sep 26, 2025
09:57 PM UTC
|
Major
A payment gateway called NMI is currently experiencing issues.
Only transactions going through th...
|
about 1 hour |
|
Sep 11, 2025
04:31 PM UTC
|
Minor
Emails are being delivered. However, some may be showing as ‘Sent’ rather than ‘Delivered’ in Si...
|
about 23 hours |
|
Aug 01, 2025
07:43 AM UTC
|
Minor
Font Awesome Outage - affecting icons and fonts used in Simplero. See current status here: https:...
We are currently investigating this issue.
|
about 1 hour |
|
Jun 19, 2025
01:30 PM UTC
|
Minor
There's no good reason for this, as far as we're aware. It's happened once before, many moons ago...
|
6 days |
|
Jun 17, 2025
07:05 PM UTC
|
Major
We have identified the release that broke those pages and are working to resolve the issue ASAP.
|
about 2 hours |
|
May 07, 2025
12:41 PM UTC
|
Minor
The service we use for chat bot (OpenAI) is currently down. As a result the AI chat bot on sites ...
|
about 1 hour |
|
Apr 23, 2025
10:36 PM UTC
|
Major
Our email provider Sendgrid is dealing with an incident which may delay email deliveries.
|
about 8 hours |
|
Mar 18, 2025
12:43 PM UTC
|
Major
All pages listing course lessons are currently broken -- a fix is being deployed and should be ou...
We are currently investigating this issue.
|
33 minutes |
|
Dec 25, 2024
11:28 AM UTC
|
Major
Emails are not being delivered. Our email delivery system suddenly suspended our email sending wi...
|
about 15 hours |
|
Nov 17, 2024
03:40 PM UTC
|
Minor
Some people are unable to access Simplero. We are investigating the issue.
|
36 minutes |
See what users are saying about Simplero issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Wendy - It says 404 page could not be found..
Laura - Repeated message that "Safari can't find the server" .
Alex - My websites are not working as is simplero.com. Message is 'Simplero is not responding'.
| Component | Status |
|---|---|
| AWS cloudfront | OK |
| AWS health | OK |
| AWS route53 | OK |
| Background processing | OK |
| Spreedly Core Transactional API | OK |
| Spreedly Gateway Integrations | OK |
| Stripe API | OK |
| Stripe Javascript API | OK |
| Twilio SMS | OK |
| Web interface and API | OK |
Simplero is an integrated software platform that supports online businesses by providing tools for payment processing, SMS messaging, web interface management, and API integrations.
Monitoring Simplero since January 2023
Tracking 10 Simplero services and regions
8 incidents in 2025
IsDown is a status page aggregator that monitors if Simplero and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Simplero, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Simplero (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Simplero's 10 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Simplero and other services.
IsDown checks Simplero official status page for major/minor outages or downtimes. A major outage is when Simplero experiences a critical issue that severely affects one or more services/regions. A minor incident is when Simplero experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Simplero outage, we send you an alert and update your dashboard and status page.
Simplero and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Simplero status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Simplero publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Simplero and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Simplero but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Simplero and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Simplero and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Simplero down?'
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While Downdetector relies on user-submitted reports to detect Simplero outages, IsDown monitors Simplero's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Simplero status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Simplero in a single dashboard. | ||
| Instant Simplero outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Simplero official status and user-reported issues. | ||
| Maintenance feed for Simplero | ||
| Granular alerts filtering by Simplero components and regions. |
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Simplero isn't down. You can check Simplero status and incident details on the top of the page. IsDown continuously monitors Simplero official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Simplero is currently operational. You can check Simplero status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Simplero being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Simplero official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Simplero last outage was on September 26, 2025 with the title "NMI outage"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Simplero and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Simplero is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Simplero's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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