Minor
March 5, 2026
March 2026: Transient API failures with our CPaaS Provider in our US Region
Detected
Mar 5, 2026 5:46 PM UTC
·
Resolved
Mar 5, 2026 6:05 PM UTC
·
Duration
19 minutes
Talkdesk experienced transient API failures with their CPaaS provider in the US region that had the potential to impact call operations. The incident lasted 19 minutes with no actual impact reported on call functionality. The error rate returned to normal levels and the situation was resolved through monitoring.