Is 360dialog WhatsApp Business API Down? Check current status

Check if 360dialog WhatsApp Business API is down, official outages, user-reported issues, and outages map.

Current 360dialog WhatsApp Business API status

360dialog WhatsApp Business API is working normally

Updated from 360dialog official status page

Having problems with 360dialog WhatsApp Business API?

360dialog WhatsApp Business API service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more 360dialog status data.

360dialog Outage Map

View 360dialog Outage Reports Map

Recent 360dialog WhatsApp Business API Outages and Downtime History

IsDown has tracked 27 incidents for 360dialog WhatsApp Business API since started monitoring 360dialog status in July 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Sep 03, 2025
10:44 AM EDT
Minor
Some disruptions to fetching of message templates
We are aware of an issue that is impacting the fetching of message templates. Our engineering tea...
44 minutes
Jun 12, 2025
03:30 PM EDT
Minor
Cloudflare Incident - website showing Domain configuration pending
Cloudflare is currently experiencing an issue that is impacting the 360dialog website. You can fo...
about 2 hours
Feb 19, 2025
03:03 PM EST
Minor
Meta incident - Disruption to WhatsApp Flows
Meta have reported an issue that is causing disruptions to WhatsApp Flows. Meta engineering tea...
about 7 hours
Feb 04, 2025
07:02 PM EST
Minor
Some disruptions to Cloud API messaging
We are aware of an issue affecting Cloud API numbers, specifically impacting the messaging servic...
about 14 hours
Dec 11, 2024
01:40 PM EST
Major
Meta incident - WhatsApp and Facebook not responding
We have noticed some disruptions to Facebook and WhatsApp. We are monitoring the situation closel...
about 10 hours
Oct 09, 2024
08:57 AM EDT
Minor
Some templates could not be submitted
We are aware of an issue that is impacting our template creation process. 360dialog API retur...
2 days
Sep 25, 2024
10:08 AM EDT
Minor
Application request limit reached
Our communication channel with META have reached the limit of incorrect requests. In this case 36...
32 minutes
Sep 25, 2024
09:06 AM EDT
Minor
Application request limit reached
Our communication channel with META have reached the limit of incorrect requests. In this case 36...
6 days
Sep 20, 2024
11:05 AM EDT
Minor
Issues with Embedded Signup
We are still monitoring the situation closely and waiting on Meta. Please refer to [Meta Status P...
about 19 hours
Sep 12, 2024
02:44 PM EDT
Minor
Error. Application request limit reached
We are aware of an issue impacting some activities on the 360dialog Hub and API. Our engineering ...
5 days
Sign up to check more outage history
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User comments about problems with 360dialog WhatsApp Business API

  • Taha - whatsapp webhook events (messages + status updates) are not received from 360dialog. Based on our logs this started 5 Februay 2025, 1AM GMT+3.

  • Daniel - WhatsApp messages aren't getting to us from 360, since a few hours ago most of the traffic disappeared..

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Mike S., Head of Security

API component enabling businesses to integrate WhatsApp messaging capabilities directly into their communication systems for customer engagement and support.

Monitoring 360dialog since July 2022

360dialog WhatsApp Business API is part of 360dialog. Check the 360dialog's status.

Need help? Try here:
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Support at official website.
Check their official status page.

4 incidents in 2025

Frequently Asked Questions

Is 360dialog WhatsApp Business API down today?

360dialog WhatsApp Business API isn't down. You can check 360dialog WhatsApp Business API status and incident details on the top of the page. IsDown continuously monitors 360dialog WhatsApp Business API official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current 360dialog WhatsApp Business API status?

360dialog WhatsApp Business API is currently operational. You can check 360dialog WhatsApp Business API status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a 360dialog WhatsApp Business API outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is 360dialog WhatsApp Business API down today or just slow?

Currently there's no report of 360dialog WhatsApp Business API being slow. Check on the top of the page if there are any reported problems by other users.

How are 360dialog WhatsApp Business API outages detected?

IsDown monitors the 360dialog WhatsApp Business API official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is 360dialog WhatsApp Business API having an outage right now?

360dialog WhatsApp Business API last outage was on September 03, 2025 with the title "Some disruptions to fetching of message templates"

How IsDown compares to DownDetector when monitoring 360dialog?

IsDown and DownDetector help users determine if 360dialog is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about 360dialog's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

  1. IsDown monitors official status pages

    We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.

  2. We notify you when there is an outage

    We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.

  3. Dedicated dashboard and integrations

    Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Want to be informed about 360dialog status changes?

IsDown offers an easy way to monitor 360dialog with maximum flexibility

Major Outages Notifications

IsDown monitors 360dialog WhatsApp Business API for major outages. A major outage is when 360dialog WhatsApp Business API experiences a critical issue that severely affects one or more services/regions. When 360dialog marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors 360dialog status page for minor outages. A minor outage is when 360dialog WhatsApp Business API experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in 360dialog status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors 360dialog and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

360dialog and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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