What is Deskpro current status?

Deskpro is currently operational. You can check Deskpro status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check Deskpro status?

You can use IsDown service or go to Deskpro official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Deskpro is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Deskpro has issues. Deskpro official status page might also offer notification options such as email, SMS, or Slack.

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Is Deskpro Down? Check current status

Q: Is Deskpro down today?

Deskpro was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Deskpro status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Deskpro outages, issues and problems' at the top of the page.

Check if Deskpro is down, official outages, user-reported issues, and outages map.

Current Deskpro status

Deskpro is working normally

Updated from Deskpro official status page 46 seconds ago

Deskpro service health. Issues reported in the last 24 hours

Working Normally

Possible Incident

Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Deskpro status data.

View Deskpro Outage Reports Map

Recent Deskpro Outages and Downtime History

IsDown has tracked 71 incidents since started monitoring Deskpro status in May 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date	Incident	Duration
Oct 01, 2025 12:00 PM CEST	Minor Degraded Outbound Voice Call Functionality We are aware of an issue causing degraded performance with outbound voice calls, affecting some c...	1 day
Jul 27, 2025 07:54 PM CEST	Minor Degraded Service for Voice and WhatsApp Users Some customers may experience issues with Voice and WhatsApp, and the Billing page may not load c...	about 5 hours
Mar 08, 2025 12:07 PM CET	Minor Outbound Email Delays Some users may be experiencing outbound email delays. External providers like Google Apps or O365...	2 days
Jan 30, 2025 04:11 PM CET	Minor Cloud - Service Interruption We are currently experiencing a service disruption. Our team is actively working to mitigate the...	about 4 hours
Jan 29, 2025 05:36 PM CET	Minor Cloud - Service Interruption We are currently experiencing a service disruption. Our team is actively working to mitigate the...	about 6 hours
Jan 16, 2025 01:31 PM CET	Minor Cloud Inbound Email Delays We are aware of some cloud customers experiencing delays in receiving emails in the EU region, an...	about 4 hours
Nov 21, 2024 07:27 PM CET	Minor Cloud Outbound Email Delays We are aware of some cloud customers experiencing delays in sending outbound emails, and our team...	about 15 hours
Oct 30, 2024 07:00 PM CET	Minor On-Premise Customers - Voice & SMS We are aware of an issue affecting some on-premise customers using voice and SMS functionality an...	about 18 hours
Oct 01, 2024 06:21 PM CEST	Minor Outbound email with O365 delays We are aware of an issue affecting some customers using custom Office365 accounts to send outboun...	about 18 hours
Sep 10, 2024 02:45 AM CEST	Minor We are investigating connectivity issues affecting some customers We are aware of some customers in the US1 region are experiencing issues using the agent interface.	about 13 hours

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User comments about problems with Deskpro

9 months ago

Nels - Can't access it at all, gives a 500 error.
about 1 year ago

Ty - Kicked me out of my session and now I cant log into DeskPro.

Deskpro status page - All services & components

Component	Status
Admin Interface	OK
Agent Interface	OK
User Interface / Portal	OK
Reports Interface	OK
Billing Interface	OK
API	OK
Incoming Email	OK
Outgoing Email	OK
DeskPRO.com	OK

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Mike S., Head of Security

Deskpro is a multi-channel helpdesk software that offers tools for managing customer support, including email, live chat, and social media integrations, along with reporting and billing features.

Monitoring Deskpro since May 2020

Tracking 9 Deskpro services and regions

Need help? Try here:
Support at official website.
Check their official status page.

6 incidents in 2025

Frequently Asked Questions

Is Deskpro down today?

Deskpro isn't down. You can check Deskpro status and incident details on the top of the page. IsDown continuously monitors Deskpro official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Deskpro status?

Deskpro is currently operational. You can check Deskpro status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Deskpro outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Deskpro down today or just slow?

Currently there's no report of Deskpro being slow. Check on the top of the page if there are any reported problems by other users.

How are Deskpro outages detected?

IsDown monitors the Deskpro official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Deskpro having an outage right now?

Deskpro last outage was on October 01, 2025 with the title "Degraded Outbound Voice Call Functionality"

How to check if Deskpro is down?

Subscribe (if possible) to updates on the official status page.
Create an account in IsDown. Start monitoring Deskpro and get alerts in real-time when Deskpro has outages.

Why use IsDown to monitor Deskpro instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Deskpro and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Deskpro?

IsDown and DownDetector help users determine if Deskpro is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Deskpro's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Deskpro status changes?

IsDown offers an easy way to monitor Deskpro with maximum flexibility

Major Outages Notifications

IsDown monitors Deskpro for major outages. A major outage is when Deskpro experiences a critical issue that severely affects one or more services/regions. When Deskpro marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Deskpro status page for minor outages. A minor outage is when Deskpro experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Deskpro status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Deskpro publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Deskpro and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Deskpro and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Is Deskpro Down? Check current status

Current Deskpro status

Having problems with Deskpro?

Deskpro service health. Issues reported in the last 24 hours

View Deskpro Outage Reports Map

Recent Deskpro Outages and Downtime History

User comments about problems with Deskpro

Deskpro status page - All services & components

Having problems with Deskpro?

Frequently Asked Questions

Is Deskpro down today?

What is the current Deskpro status?

Is there a Deskpro outage now?

Is Deskpro down today or just slow?

How are Deskpro outages detected?

Is Deskpro having an outage right now?

How to check if Deskpro is down?

Why use IsDown to monitor Deskpro instead of the official status page?

How IsDown compares to DownDetector when monitoring Deskpro?

How IsDown works?

IsDown monitors official status pages

We notify you when there is an outage

Dedicated dashboard and integrations

Want to be informed about Deskpro status changes?

Major Outages Notifications

Minor Outages Notifications

Outage Details

Maintenance Feed

Component Filtering

Early Outage Detection

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