Is DonorPerfect Down? Check current status

Check if DonorPerfect is down, official outages, user-reported issues, and outages map.

Current DonorPerfect status

DonorPerfect is working normally

Updated from DonorPerfect official status page a few minutes ago

DonorPerfect not working for you?

DonorPerfect service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
DonorPerfect Outage Map

View DonorPerfect Reports Map

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DonorPerfect recent outages and downtime history

IsDown has tracked 148 incidents since started monitoring DonorPerfect status in February 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official DonorPerfect outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 29, 2025
05:23 PM CET
Major
Errors loading Images across DP, RSA & Forms
Currently we are experiencing errors in DonorPerfect, Online Forms Classic, Drag-N-Drop and Ready...
about 22 hours
Oct 29, 2025
04:02 PM CET
Minor
Errors Running and Saving Easy Reports
We are currently investigating an issue with DonorPerfect Easy Reports not loading or saving prop...
about 1 hour
Oct 20, 2025
07:02 PM CEST
Minor
Third-Party Service Issues Affecting Email, Chat, and Automatic Monthly Giving
DonorPerfect and DonorPerfect Online Forms are up and running. However, some services that rely o...
about 21 hours
Sep 26, 2025
11:18 PM CEST
Major
Processing Errors Drag-N-Drop Forms & Instacharge
We are currently investigating a high-priority issue affecting the SafeSave Processing Gateway wh...
about 2 hours
Sep 04, 2025
03:43 PM CEST
Major
Classic Online Forms Errors
We’ve identified an issue impacting Classic DonorPerfect Online Forms, which is currently inacces...
about 6 hours
Sep 02, 2025
05:34 PM CEST
Major
Errors logging into DonorPerfect
We are currently investigating an issue when attempting to log in to DonorPerfect. We are working...
about 3 hours
Aug 15, 2025
04:52 PM CEST
Minor
Classic online forms processing errors
Our team has identified an issue affecting DonorPerfect Online Forms Classic. Currently, donors m...
about 7 hours
Aug 13, 2025
08:58 PM CEST
Minor
Phone Support Unavailable
We are currently investigating an issue that is preventing connection to our phone support team. ...
about 2 hours
Aug 08, 2025
02:07 PM CEST
Major
Errors Affecting XML API Key Requests & DP Mobile
We are currently investigating an issue causing authentication errors with the DPO XML API, which...
about 1 hour
Jul 21, 2025
08:56 PM CEST
Major
Classic Online Forms Processing Errors
Our team has identified an issue affecting DonorPerfect Online Forms Classic. Currently, donors m...
about 5 hours
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  • Create private or public status pages

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User comments about DonorPerfect status

See what users are saying about DonorPerfect issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • will not allow me to log back in. saying I am now a restricted IP address.

  • donor profiles are not loading.

  • DP is not loading past the login screen. Once I input my username and password, it started loading and hasn't stopped. That was 10 min ago..

  • Carrie - Error in / application. Connection to the cache provider not established.

  • Jen - When I try to log in, it gives me a page of code. Top of the page says: The connection to the cache provider was not established..

  • William - Trying to log in. After entering credentials, get "t was not possible to connect to the redis server(s). ConnectTimeout Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it o....

  • Madison - Extremely slow. Can't get into batches to process donations or access donor profiles..

  • Ginny - Will not load. Getting stuck on "authenticating user" screen..

  • Kristina - I am trying to login and have requested the authentication code twice. I have not received either. It is not in my Junk/SPAM folder either. Please help - I need to login. Thank you.

  • Karrie - Slow. Not loading tables such as gift lists within donor records.

  • Sydney - Not sending gift email, slow.

  • Alex - Other screens on donor profiles (gifts, pledges, etc) extremely slow to open/won't open (just spinning wheel)..

  • Emily - After I sign in, it just keeps loading without ever loading..

  • Madison - Super slow with entering and processing batches..

  • sue - website not letting me logon. white screen - continuous loading.

  • EMY - no pages will load fully .

  • Andrew - Page not loading. Have internet access, but this page perpetually is in the loading phase and then times out. .

  • Cody - Can't connect to site/login. Perpetual loading..

  • Sarah - I can't log in to DonorPerfect..

  • Daphne - Not loading donor profile.

  • Jean - My access to donor perfect is limited to logging in and viewing and cannot edit or add new donations/donors.

  • Em - Error message coming on screen. Can't check staus of support ticket created .

  • Doug - not opening, can't connect to network.

  • EMY - Will not pull up merge options.

  • Dawn - Error 503 when trying to login.

  • Sara - Getting a "HTTP Error 503. The service is unavailable" error on logging in..

  • Mary - HTTP Error 503. The service is unavailable. This has been going on since at least 3pm EST.

  • Donna - Error 503 Service Unavailable.

DonorPerfect components or services current status

Component Status
DonorPerfect OK
DonorPerfect Community OK
DonorPerfect Online Forms OK
DPMobile App & XML API OK
ReadySetAuction OK
SafeSave Payments Gateway OK

DonorPerfect is a fundraising and donor management software that includes mobile app access, online forms, payment processing, a user community, and auction management tools.

Monitoring DonorPerfect since February 2022

Tracking 6 DonorPerfect services and regions

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29 incidents in 2025

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How to monitor the status of DonorPerfect and all your dependencies?

IsDown is a status page aggregator that monitors if DonorPerfect and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when DonorPerfect, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors DonorPerfect?

IsDown monitors DonorPerfect health in almost real-time

Every few minutes we go to the status page of DonorPerfect (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of DonorPerfect's 6 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in DonorPerfect, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from DonorPerfect and other services.

One status page to monitor all your external dependencies

What you get when monitoring DonorPerfect with IsDown

Track DonorPerfect incidents and downtimes by severity

IsDown checks DonorPerfect official status page for major/minor outages or downtimes. A major outage is when DonorPerfect experiences a critical issue that severely affects one or more services/regions. A minor incident is when DonorPerfect experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a DonorPerfect outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with DonorPerfect

DonorPerfect and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of DonorPerfect outages and downtimes

IsDown collects all information from the outages published in DonorPerfect status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming DonorPerfect maintenance events

DonorPerfect publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the DonorPerfect outages that impact your business

IsDown monitors DonorPerfect and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor DonorPerfect but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor DonorPerfect and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor DonorPerfect and all your external dependencies in real-time

Get notified imediatelly when there's an issue with DonorPerfect or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from DonorPerfect and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with DonorPerfect or other services

Send outage information from DonorPerfect and other services to your tools

IsDown integrates with 20+ tools. Connect the status of DonorPerfect and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from DonorPerfect and other services to your tools

Share DonorPerfect status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is DonorPerfect down?'

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Share DonorPerfect status in your status page

DonorPerfect Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect DonorPerfect outages, IsDown monitors DonorPerfect's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official DonorPerfect status page monitoring with real-time incident details.
Monitor 4,522+ services including DonorPerfect in a single dashboard.
Instant DonorPerfect outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of DonorPerfect official status and user-reported issues.
Maintenance feed for DonorPerfect
Granular alerts filtering by DonorPerfect components and regions.
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Frequently Asked Questions

Is DonorPerfect down today?

DonorPerfect isn't down. You can check DonorPerfect status and incident details on the top of the page. IsDown continuously monitors DonorPerfect official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current DonorPerfect status?

DonorPerfect is currently operational. You can check DonorPerfect status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a DonorPerfect outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is DonorPerfect down today or just slow?

Currently there's no report of DonorPerfect being slow. Check on the top of the page if there are any reported problems by other users.

How are DonorPerfect outages detected?

IsDown monitors the DonorPerfect official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is DonorPerfect having an outage right now?

DonorPerfect last outage was on October 29, 2025 with the title "Errors loading Images across DP, RSA & Forms"

How to check if DonorPerfect is down?

Why use IsDown to monitor DonorPerfect instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor DonorPerfect and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring DonorPerfect?

IsDown and DownDetector help users determine if DonorPerfect is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about DonorPerfect's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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