Is Ecwid Down?
Ecwid status is operational
Are you having problems?
Users are not reporting problems in EcwidNever miss outages in Ecwid and any third-party dependency
Ecwid problems reported by users
This chart provides user-reported problems for Ecwid in the last 12 hours. It's a collection of user reports from different sources.
Latest Ecwid Outages
We continuously monitor the official Ecwid status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Ecwid outages and possible affected you.
Minor Resolved · 26 days ago · lasted 1 day
Some Ecwid admin panels are unavailable
As of January 1st 2023, 07:30 (UTC timezone), Ecwid admin panels for some accounts are not loading. We are so sorry about this downtime! We are on it and urgently investigating the issue. All your data is safe and intact, the stores will be operating normally as soon as the issue is fixed. Next update in 30 minutes.
Minor Resolved · about 1 month ago · lasted about 21 hours
Email notifications aren't delivered to some users due to an issue with the third-party service
We are experiencing an issue that relates to the notification emails from our platform for some stores. As a result, some store owners and customers do not receive email notifications. For example, emails aren't received by some customers who try to log into their customer accounts through the Sign-in by link feature. This happens due to an issue on a third-party mailing server provider's side. Note: the issue doesn’t anyhow affect the stores data (orders, products, customers, etc.) and storefront - all your data is safe and your customers are able to place orders as usual. The issue only affects the email notifications. We are sorry for this issue to occur.
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Minor Resolved · 3 months ago · lasted about 3 hours
Email notifications aren't delivered to some users due to an issue with third-party service
We are experiencing an issue that relates to the notification emails from our platform for some stores. As a result, store owners and customers do not receive email notifications. For example, emails aren't received by some customers who try to log into their customer accounts through the Sign-in by link feature. This happens due to an issue on a third-party mailing server provider's side. We have already contacted them to make sure they fix it as soon as possible. All your data (products, orders, customer details, store settings, etc) is safe and intact. We are sorry for this downtime.
Minor Resolved · 3 months ago · lasted about 3 hours
Some Ecwid admin panels are loading slowly
As of October 28th 19:50 (UTC timezone), Ecwid admin panels for some accounts are loading slowly. We are so sorry about this downtime! We are on it and urgently investigating the issue. All your data is safe and intact, the stores will be operating normally as soon as the issue is fixed. Next update in 20 minutes.
Minor Resolved · 4 months ago · lasted about 1 hour
Ecwid storefronts and control panels are unavailable for some users
As of October 7, 2022, 20:00 UTC, Ecwid control panels and storefronts are not loading or are loading slowly due to a partial server outage. We are urgently trying to identify the cause of the issue and fix it. All your data (products, orders, customer details, store settings, etc) is safe and intact. The storefronts and control panels will be up and running once we fix the problem. We are very sorry for this downtime, we’ll be posting updates here every 15 minutes. If you have any questions, you can email our Support team at [email protected]
Minor Resolved · 5 months ago · lasted about 1 hour
Some storefronts may have a constantly spinning wheel
One of our servers is having problems since 2022.09.09, 15:00 UTC. This causes around 21.5% of storefronts. You may see a constantly spinning wheel if you're in this coverage. We are working on restoring the service. All your data and store settings will be intact. We are sorry for this downtime. Next update in 30 minutes.
Minor Resolved · 5 months ago · lasted 3 minutes
Some Ecwid admin panels are unavailable
Currently, some Ecwid accounts may experience a downtime, to be more precise — your sales page (Ecwid admin → My Sales → Orders and Ecwid admin → My Sales → Abandoned Carts) are not loading, and new orders won't appear in Ecwid Admin. You may see the “Sorry we are having technical issues” error in your control pane. We are urgently working on a fix. All your data (products, orders, customer details, store settings, etc) is safe and intact. The sales page and control panels will be up and running once we fix the problem. We are very sorry for this downtime. We’ll be posting updates here every 20 minutes. If you have any questions, you can email our Support team at [email protected], or start a Chat: click on the chat icon in your Ecwid admin → Get Help if the live chat is available with your plan (all paid plans)
Ecwid Components Status
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Frequently Asked Questions
- Is Ecwid down right now? What is Ecwid current status?
- Ecwid seems to be up and running. We've updated the status 2 minutes ago.
- Was Ecwid down today?
- Ecwid is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Ecwid, but the status is OK. What's going on?
-
There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Ecwid and need support?
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- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
- Ecwid outage? How can I monitor Ecwid?
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring Ecwid and get alerts in real-time when Ecwid has outages.
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