Is EmploymentHero Down? Check current status

Check if EmploymentHero is down, official outages, user-reported issues, and outages map.

Current EmploymentHero status

EmploymentHero is working normally

Updated from EmploymentHero official status page

EmploymentHero not working for you?

EmploymentHero service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
EmploymentHero Outage Map

View EmploymentHero Reports Map

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EmploymentHero recent outages and downtime history

IsDown has tracked 71 incidents since started monitoring EmploymentHero status in April 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official EmploymentHero outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 20, 2025
04:43 AM EDT
Minor
Payroll - Issues with SMS two-factor authentication code delivery.
We are experiencing an issue preventing delivery of SMS two-factor authentication codes on our Pa...
about 2 hours
Oct 15, 2025
12:49 AM EDT
Minor
HR - Issues with SMS two-factor authentication code delivery.
We are experiencing an issue preventing delivery of SMS two-factor authentication codes on our HR...
about 3 hours
Oct 02, 2025
07:15 PM EDT
Minor
Payroll - Degraded Performance
Our engineers are currently investigating the degraded performance on the Payroll platform. Tha...
20 minutes
Sep 21, 2025
10:22 PM EDT
Minor
Payroll - Platform Slowness
Our engineers are currently investigating reports of degraded performance on the payroll platform...
about 6 hours
Aug 07, 2025
07:58 PM EDT
Major
Payroll NZ - Payday Employment information and Employee details files remain in queued
We are currently investigating an issue causing NZ Employment information and Employee details fi...
about 7 hours
Jul 31, 2025
02:15 AM EDT
Major
EH Work App - Clock In and Out Outage
We have recognised an issue with the clock in and out feature on the EH Work App.
about 1 hour
Jul 30, 2025
03:05 AM EDT
Major
Missing buttons on Android
Apologies for the inconvenience caused Some users on Android may see layout issues or have troubl...
1 day
Jul 15, 2025
07:29 AM EDT
Minor
Report Packs
We are currently investigating an issue where some users may be experiencing issues when download...
30 minutes
Jul 09, 2025
01:43 AM EDT
Minor
Intermittent issues with Payrun performance.
We are currently investigating an intermittent issue within payruns. At the moment, creating, del...
1 day
Jul 06, 2025
08:15 PM EDT
Major
Certifications Upload Error
We have identified an issue with uploading of Certifications in the HR platform. We are aware of ...
2 days
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Looking to track EmploymentHero outages?

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about EmploymentHero status

See what users are saying about EmploymentHero issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Nicole - I have been trying to log into my employment hero for over a week. The page want load it keeps spinning and not loading I can't log in. The page won't load .

  • Nicole - Can't sign into employment hero .

  • Kylie - Can not sign in on website.

  • Wendy - The EWA tab has disappeared from the app.

  • Mark - Can't log into EH at all..

  • Ulysses - My roster just disappeared from my home screen and now cannot access my roster at all. Can only be put on to a useless chatbot that lacks intelligence and no helpline available. .

  • Melissa - Very slow and my finalisation of payroll has been buffering for at least half an hour.

  • Shilo - Can not log in to complete payroll will not let any admin log in either. Simply comes up with White screen saying No healthy upstream.

  • Dean - Cannot log in to process payroll. WIll not let me or other administrators download timesheet report ? .

  • Jaimie - Very slow - keeps timing out. Making it a challenge to process large scale payroll. Not great when it was offline this time 2 weeks ago which is my busiest payroll day. Still haven't seen any explanation or apology from EH. .

  • kajal - payroll log in keeps showing error and cannot let me log in.

  • Melani - I couldn't access the payroll website.

  • kat - cant log in to process pays.

  • Nicola - Can't access payroll and really need updates on the resolution please..

  • Dhanushka - Cannot login since yesterday 4pm .

  • Gustavo - Error: getaddrinfo ENOTFOUND api.yourpayroll.com.au.

    Keypay Integration

  • Helen - I cannot access through Quickbooks.

  • Angela - I cannot login to EH Payroll..

  • Stephan - No rostering and the "Clock Me In" app is down..

  • Diana - This site can’t be reached Check if there is a typo in keypay.yourpayroll.com.au. If spelling is correct, try running Windows Network Diagnostics. DNS_PROBE_FINISHED_NXDOMAIN.

  • Darrin - Can log in to do payroll today? First-Last Name: Darrin Wells Company: Wells Holdings Number: 0414 647 447 .

  • Leanne - This site can't be reached error message for Employment Hero payroll.

  • Susana - no user can log into Payroll and today is pay day.

  • eva - Cant not login to process payroll. Payroll is due today.

  • Tapaswi - Cannot access employment hero HR payroll..

  • JP - Hmmm… can't reach this page... Cannot log in to process payroll!!.

  • Kirrilie - We can't log into the payroll side of EH.

  • Cael - Can't get into payroll and it's payroll day..

  • Cameron - Can't log into my account, meaning I can clock in.

  • Bruna - The system is completely off. There's no way to access the payroll website or contact them..

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EmploymentHero is a human resource management platform that integrates payroll systems like HeroPay, Keypay, Myob, and Xero, offering secure employee management and API server capabilities.

Monitoring EmploymentHero since April 2023

Tracking 7 EmploymentHero services and regions

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29 incidents in 2025

How to monitor the status of EmploymentHero and all your dependencies?

IsDown is a status page aggregator that monitors if EmploymentHero and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when EmploymentHero, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors EmploymentHero?

IsDown monitors EmploymentHero health in almost real-time

Every few minutes we go to the status page of EmploymentHero (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of EmploymentHero's 7 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in EmploymentHero, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from EmploymentHero and other services.

What you get when monitoring EmploymentHero with IsDown

Track EmploymentHero incidents and downtimes by severity

IsDown checks EmploymentHero official status page for major/minor outages or downtimes. A major outage is when EmploymentHero experiences a critical issue that severely affects one or more services/regions. A minor incident is when EmploymentHero experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a EmploymentHero outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with EmploymentHero

EmploymentHero and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of EmploymentHero outages and downtimes

IsDown collects all information from the outages published in EmploymentHero status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming EmploymentHero maintenance events

EmploymentHero publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the EmploymentHero outages that impact your business

IsDown monitors EmploymentHero and all their 7 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor EmploymentHero but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor EmploymentHero and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Get notified imediatelly when there's an issue with EmploymentHero or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from EmploymentHero and other services.

Start Monitoring for Free

Send outage information from EmploymentHero and other services to your tools

IsDown integrates with 20+ tools. Connect the status of EmploymentHero and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Share EmploymentHero status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is EmploymentHero down?'

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EmploymentHero Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect EmploymentHero outages, IsDown monitors EmploymentHero's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official EmploymentHero status page monitoring with real-time incident details.
Monitor 4,522+ services including EmploymentHero in a single dashboard.
Instant EmploymentHero outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of EmploymentHero official status and user-reported issues.
Maintenance feed for EmploymentHero
Granular alerts filtering by EmploymentHero components and regions.
Start Monitoring EmploymentHero with IsDown

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Frequently Asked Questions

Is EmploymentHero down today?

EmploymentHero isn't down. You can check EmploymentHero status and incident details on the top of the page. IsDown continuously monitors EmploymentHero official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current EmploymentHero status?

EmploymentHero is currently operational. You can check EmploymentHero status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a EmploymentHero outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is EmploymentHero down today or just slow?

Currently there's no report of EmploymentHero being slow. Check on the top of the page if there are any reported problems by other users.

How are EmploymentHero outages detected?

IsDown monitors the EmploymentHero official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is EmploymentHero having an outage right now?

EmploymentHero last outage was on October 20, 2025 with the title "Payroll - Issues with SMS two-factor authentication code delivery."

How to check if EmploymentHero is down?

Why use IsDown to monitor EmploymentHero instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor EmploymentHero and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring EmploymentHero?

IsDown and DownDetector help users determine if EmploymentHero is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about EmploymentHero's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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