Number of Incidents
0 outages
Since last incident
74 days
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Major · 2 months ago · lasted about 6 hours
Log in issues in Playboooks app and manager portal
We are investigating an intermittent issue preventing users from login into the Playbooks app (Chrome plugin) and the Playbooks Manager Portal (https://playbooksmanager.insidesales.com). Users receive the following error: "Unable to log in: An error occurred, please try again.". We will provide further updates shortly and thank you for your patience and understanding.
Major · started 5 months ago
Issue with enrollment robot on US-East zone
We have identified an issue with enrollment robots that have been ongoing for a couple of hours. This issue is affecting the US-east zone and our team is working on a fix.
Major · started 5 months ago
Issues placing Outbound/Inbound calls
We are aware of an issue affecting some customers trying to place outbound calls. We also have reports of issues with inbound calls for some other customers. Our team is investigating the issue and will update this page as soon as we have more precisions on the scope.
Minor · started 6 months ago
Teams Page is experiencing loading issues.
At around 17:00 UTC on 31/March/2023 - It has come to our attention that a functionality of the Playbooks Teams Page might not be working as expected, as a result, we have engaged our infrastructure and development teams to investigate further.
Minor · started 8 months ago
CRM activity synchronization issues.
We are currently investigating the issue relating to the synchronization of activities from the CRM, and are working to identify the source of the issue reported. We highly appreciate your patience, and will provide further updates as they become available.
Major · started 9 months ago
Playbooks - North America - Outbound calls "Unable to connect"
We have identified an issue related to outbound calls, with certain North America customers reporting an “unable to connect” message. We are actively investigating the issue and will provide further updates as they become available.
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