This chart provides user-reported problems for MoonPay in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official MoonPay status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last MoonPay outages and possible affected you.
Major Resolved · 7 days ago · lasted 15 minutes
We're experiencing an elevated level of API errors and are currently looking into the issue.
Minor Resolved · about 2 months ago · lasted 7 minutes
We've noticed an elevated level of API errors when end users are adding their debit/credit cards on the MoonPay widget. We're investigating.
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Maintenance Resolved · 3 months ago · lasted 32 minutes
Scheduled platform maintenance is in progress.
Minor Resolved · 8 months ago · lasted 31 minutes
Our widget, dashboard and APIs are not reachable from some regions. We're currently investigating the issue, and will provide an update soon.
Major Resolved · 11 months ago · lasted 28 days
Apple Pay payment method unavailable
Due to an issue with one of our payment processors, Apple Pay payment method has been disabled until further notice.
Minor Resolved · over 1 year ago · lasted 9 months
Delays on BNB (BEP-20) and BUSD (BEP-20) transactions for US customers
We are currently investigating some delays on deliveries of BNB (BEP-20) and BUSD (BEP-20) affecting our USA customers.
Minor Resolved · over 2 years ago · lasted over 1 year
SSL Error during 3DS flow
Due to an upstream issue at Cloudflare (https://www.cloudflarestatus.com/incidents/vtlmfzqmc8h7), some users may experience SSL errors during our 3D Secure flow and won't be able to finish their purchase. We're monitoring the situation.
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