We continuously monitor the official MoonPay status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last MoonPay outages.
Minor Resolved · 24 days ago · lasted 32 minutes
Experiencing intermittent delays in processing withdrawals
We are currently investigating the issue
Minor Resolved · 2 months ago · lasted about 3 hours
Technical issues with custody provider
We regret to inform you that our custody provider is experiencing technical issues. Unfortunately, due to these unforeseen circumstances, we have no choice but to suspend the following currencies temporarily: - AAVE - APE - AVA - AVAX_CCHAIN - BTTC - BUSD - BUSD_BSC - CHZ - COMP - DGB - ENJ - EOS - ETC - ETH_ARBITRUM - FIL - IMX - KAVA - KEY - LINK - MANA - MATIC - MIOTA - MKR - OM - OMG - ORN - QTUM - SAND - SAND_POLYGON - SHIB - STMX - TOMO - TUSD - UNI - USDC_SOL - USDT_POLYGON - UTK - VOXEL_POLYGON - WAXP - WBTC - XNO - ZIL - ZRX We understand the inconvenience this may cause, and we assure you that our custody provider is diligently working to resolve the issue as quickly as possible. Unfortunately, at this time, we cannot provide an exact ETA for when the issue will be fixed. We will continue monitoring the situation closely and provide updates as soon as new information becomes available.
Minor Resolved · 2 months ago · lasted about 1 hour
We're experiencing delivery delays for Bitcoin and Ethereum. Our team is looking into it.
Major Resolved · 3 months ago · lasted 2 days
We have disabled sell features USDC while we investigate the de-peg situation.
Minor Resolved · 3 months ago · lasted about 1 hour
Partial Service Disruption For Card Payments
[Investigating] We’re currently experiencing degraded performance issues with card operations. Our team is currently working to restore normal performance levels. We apologize for any inconvenience.
Major Resolved · 4 months ago · lasted 15 minutes
We're experiencing an elevated level of API errors and are currently looking into the issue.
Minor Resolved · 6 months ago · lasted 7 minutes
Errors when adding debit/credit cards
We've noticed an elevated level of API errors when end users are adding their debit/credit cards on the MoonPay widget. We're investigating.
Maintenance Resolved · 7 months ago · lasted 32 minutes
Platform maintenance in progress
Scheduled platform maintenance is in progress.
User-reported problems for MoonPay in the last 12 hours. It's a collection of user reports from different sources.
Check the current status of the components
MoonPay offers a fast and simple way to buy and sell cryptocurrencies. Buy crypto with credit card, bank transfers or Apple Pay today.