Is MoonPay Down?

MoonPay status is ongoing maintenance


Latest MoonPay Official Outages

We continuously monitor the official MoonPay status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last MoonPay outages.

0 Outages in the last 7 days
1 Outages in the last 30 days
24 Days since last incident

Minor Resolved · 24 days ago · lasted 32 minutes

Experiencing intermittent delays in processing withdrawals

We are currently investigating the issue

Minor Resolved · 2 months ago · lasted about 3 hours

Technical issues with custody provider

We regret to inform you that our custody provider is experiencing technical issues. Unfortunately, due to these unforeseen circumstances, we have no choice but to suspend the following currencies temporarily: - AAVE - APE - AVA - AVAX_CCHAIN - BTTC - BUSD - BUSD_BSC - CHZ - COMP - DGB - ENJ - EOS - ETC - ETH_ARBITRUM - FIL - IMX - KAVA - KEY - LINK - MANA - MATIC - MIOTA - MKR - OM - OMG - ORN - QTUM - SAND - SAND_POLYGON - SHIB - STMX - TOMO - TUSD - UNI - USDC_SOL - USDT_POLYGON - UTK - VOXEL_POLYGON - WAXP - WBTC - XNO - ZIL - ZRX We understand the inconvenience this may cause, and we assure you that our custody provider is diligently working to resolve the issue as quickly as possible. Unfortunately, at this time, we cannot provide an exact ETA for when the issue will be fixed. We will continue monitoring the situation closely and provide updates as soon as new information becomes available.

Minor Resolved · 2 months ago · lasted about 1 hour

ETH and BTC delivery delays

We're experiencing delivery delays for Bitcoin and Ethereum. Our team is looking into it.

Major Resolved · 3 months ago · lasted 2 days

DAI and USDC suspended

We have disabled sell features USDC while we investigate the de-peg situation.

Minor Resolved · 3 months ago · lasted about 1 hour

Partial Service Disruption For Card Payments

[Investigating] We’re currently experiencing degraded performance issues with card operations. Our team is currently working to restore normal performance levels. We apologize for any inconvenience.

Major Resolved · 4 months ago · lasted 15 minutes

Elevated API Errors

We're experiencing an elevated level of API errors and are currently looking into the issue.

Minor Resolved · 6 months ago · lasted 7 minutes

Errors when adding debit/credit cards

We've noticed an elevated level of API errors when end users are adding their debit/credit cards on the MoonPay widget. We're investigating.

Maintenance Resolved · 7 months ago · lasted 32 minutes

Platform maintenance in progress

Scheduled platform maintenance is in progress.

MoonPay problems reported by users

User-reported problems for MoonPay in the last 12 hours. It's a collection of user reports from different sources.

What is MoonPay?

MoonPay offers a fast and simple way to buy and sell cryptocurrencies. Buy crypto with credit card, bank transfers or Apple Pay today.

Frequently Asked Questions

Is MoonPay down right now? What is MoonPay current status?
MoonPay seems to be having an outage. Check more details on the top of the page.
Was MoonPay down today?
MoonPay seems to be having problems. You can check the incident details on the top of the page. In the last 24 hours there was 0 outages.
I'm having issues with MoonPay, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with MoonPay and need support?
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