Check if Recare is down, official outages, user-reported issues, and outages map.
Recare is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 6 incidents since started monitoring Recare status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Recare outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Aug 29, 2025 10:23 AM EDT | 
                                              
                                                Major
                                              
                                             Users are currently unable to log in due to a disruption with one of our external providers - htt...
                                             | about 1 hour | 
| Apr 17, 2025 02:26 AM EDT | 
                                              
                                                Major
                                              
                                             We are currently investigating an issue where users are unable to log in since the email with the...
                                             | about 4 hours | 
| Sep 10, 2024 02:39 AM EDT | 
                                              
                                                Major
                                              
                                             We are currently investigating an issue preventing users from logging into the application.
                                             | about 2 hours | 
| Nov 30, 2023 02:00 AM EST | 
                                              
                                                Major
                                              
                                             We are currently investigating an issue with the database which is preventing users from using ou...
                                             | about 7 hours | 
| Nov 17, 2023 04:31 AM EST | 
                                              
                                                Major
                                              
                                             https://status.otc-service.com/
                                             | 3 days | 
| Nov 16, 2023 03:27 AM EST | 
                                              
                                                Major
                                              
                                             One of vendors has an infrastructure issue, preventing our users from logging in. They are active...
                                             | 36 minutes | 
 
    See what users are saying about Recare issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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| Component | Status | 
|---|---|
| Communication | OK | 
| Frontends | OK | 
| Infrastructure | OK | 
Recare is a comprehensive communication platform featuring mobile and desktop apps for sending and receiving messages, with support for emails and faxes, backed by robust infrastructure.
Monitoring Recare since January 2023
Tracking 10 Recare services and regions
2 incidents in 2025
IsDown is a status page aggregator that monitors if Recare and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Recare, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Recare (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Recare's 10 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Recare and other services.
 
            IsDown checks Recare official status page for major/minor outages or downtimes. A major outage is when Recare experiences a critical issue that severely affects one or more services/regions. A minor incident is when Recare experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Recare outage, we send you an alert and update your dashboard and status page.
Recare and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Recare status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Recare publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Recare and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Recare but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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                        Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Recare and other services.
Start Monitoring for Free 
                        IsDown integrates with 20+ tools. Connect the status of Recare and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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                        Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Recare down?'
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                        While Downdetector relies on user-submitted reports to detect Recare outages, IsDown monitors Recare's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |   | Downdetector | 
|---|---|---|
| Official Recare status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Recare in a single dashboard. | ||
| Instant Recare outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Recare official status and user-reported issues. | ||
| Maintenance feed for Recare | ||
| Granular alerts filtering by Recare components and regions. | 
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Recare isn't down. You can check Recare status and incident details on the top of the page. IsDown continuously monitors Recare official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Recare is currently operational. You can check Recare status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Recare being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Recare official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Recare last outage was on August 29, 2025 with the title "Users unable to log in"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Recare and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Recare is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Recare's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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