Is ServiceRocket Down?

ServiceRocket status is operational

Monitor ServiceRocket and all third-party official status pages in one place

IsDown continuously monitor the official ServiceRocket status page for ongoing outages. Check the stats for the latest 30 days and a list of the last ServiceRocket outages.

Stats for ServiceRocket outages in the last 30 days

Number of Outages

0

Average Downtime

0 mins

Total Downtime

0 mins

Since last incident

69 days

Users reports for ServiceRocket in the last 12 hours

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Get access to historical data and ServiceRocket's lastest outages

Minor · 2 months ago · lasted 7 days

Getting an "Error rendering field-group macro" error on the ServiceRocket Docs website when trying to access documentation

We are currently working on a high-priority bug impacting field group macros that do not appear. In the interim please navigate to any broken page via https://servicerocket-apps.atlassian.net/wiki/spaces/NLP/overview?mode=global.

Major · 3 months ago · lasted about 1 hour

Connector for Salesforce & Jira Service Disruption

We are currently experiencing intermittent availability of our Connector for Salesforce & Jira app. We are currently investigating the issue and will provide updates as we have them.

Minor · 6 months ago · lasted about 4 hours

Connector for Salesforce & Jira Cloud: Non-admin Jira users are encountering the "Project is not bound to any connection" error when accessing the Associations panel

Due to the recent release, any Jira users without "Administer Project" permission are encountering the "Project is not bound to any connection" error when accessing the Associations panel. Currently, the Development Team is aware of this and working on the fixes. We appreciate your patience.

Major · 8 months ago · lasted about 8 hours

Documentation site unavailable

Our documentation site is currently unavailable: https://docs.servicerocket.com/ We are currently investigating the issue.

Minor · 8 months ago · lasted about 9 hours

Service Disruption for our Confluence cloud apps

We are currently investigating about this issue.

Maintenance · about 1 year ago · lasted 4 days

ServiceRocket Docs (docs.servicerocket.com) is currently restricted from the public

Due to known exploitation of a vulnerability in Confluence Server version 7.18.0 (CVE-2022-26134), we are currently restricting the ServiceRocket Docs (docs.servicerocket.com) from the public temporarily while Atlassian releases the fix or workaround. Please reach out to ServiceRocket Support by emailing apps.support@servicerocket.com or via live chat if you require any assistance.

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Minor · about 1 year ago · lasted 8 days

Composition tabs and some features of our Confluence Cloud apps not working for some users

Some of our Confluence Cloud apps are currently not functioning as expected due to an incident on Atlassian Confluence Cloud: https://confluence.status.atlassian.com/incidents/djgy8z9097bw Notable features include creating, editing, and viewing tabs for Composition. The features have been restored for some users but others are still impacted. If you have these issues, please avoid performing any write operations at the moment until Atlassian resolves the Confluence incident.

Minor · over 1 year ago · lasted about 1 month

Connector for Salesforce & Jira Outage

We are currently investigating service interruption with our Connector for Salesforce & Jira. We will provide updates as we resolve the issue.

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Frequently Asked Questions

Is ServiceRocket down right now? What is ServiceRocket current status?
ServiceRocket seems to be up and running. We've updated the status 12 minutes ago.
Was ServiceRocket down today?
ServiceRocket is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with ServiceRocket, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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ServiceRocket outage? How can I monitor ServiceRocket?
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