Is ServiceRocket Down?

ServiceRocket status is operational

IsDown is monitoring ServiceRocket's official status page in real time.

Stats for ServiceRocket official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

183 days

Users reports for ServiceRocket in the last 12 hours

Monitor ServiceRocket and all your third-party dependencies in one place

Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including ServiceRocket.

Monitor and keep track of ServiceRocket's current and past outages

Minor · 6 months ago · lasted 7 days

Getting an "Error rendering field-group macro" error on the ServiceRocket Docs website when trying to access documentation

We are currently working on a high-priority bug impacting field group macros that do not appear. In the interim please navigate to any broken page via

Major · 7 months ago · lasted about 1 hour

Connector for Salesforce & Jira Service Disruption

We are currently experiencing intermittent availability of our Connector for Salesforce & Jira app. We are currently investigating the issue and will provide updates as we have them.

Minor · 9 months ago · lasted about 4 hours

Connector for Salesforce & Jira Cloud: Non-admin Jira users are encountering the "Project is not bound to any connection" error when accessing the Associations panel

Due to the recent release, any Jira users without "Administer Project" permission are encountering the "Project is not bound to any connection" error when accessing the Associations panel. Currently, the Development Team is aware of this and working on the fixes. We appreciate your patience.

Major · 12 months ago · lasted about 8 hours

Documentation site unavailable

Our documentation site is currently unavailable: We are currently investigating the issue.

Minor · 12 months ago · lasted about 9 hours

Service Disruption for our Confluence cloud apps

We are currently investigating about this issue.

Maintenance · over 1 year ago · lasted 4 days

ServiceRocket Docs ( is currently restricted from the public

Due to known exploitation of a vulnerability in Confluence Server version 7.18.0 (CVE-2022-26134), we are currently restricting the ServiceRocket Docs ( from the public temporarily while Atlassian releases the fix or workaround. Please reach out to ServiceRocket Support by emailing or via live chat if you require any assistance.

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Frequently Asked Questions

Is ServiceRocket down right now? What is ServiceRocket current status?
ServiceRocket seems to be up and running. We've updated the status 36 minutes ago.
Was ServiceRocket down today?
ServiceRocket is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with ServiceRocket, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with ServiceRocket and need support?
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