IsDown continuously monitor the official ServiceRocket status page for ongoing outages. Check the stats for the latest 30 days and a list of the last ServiceRocket outages.
Number of Outages
0
Average Downtime
0 mins
Total Downtime
0 mins
Since last incident
69 days
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including ServiceRocket, and never miss an outage again.
Minor · 2 months ago · lasted 7 days
We are currently working on a high-priority bug impacting field group macros that do not appear. In the interim please navigate to any broken page via https://servicerocket-apps.atlassian.net/wiki/spaces/NLP/overview?mode=global.
Major · 3 months ago · lasted about 1 hour
We are currently experiencing intermittent availability of our Connector for Salesforce & Jira app. We are currently investigating the issue and will provide updates as we have them.
Minor · 6 months ago · lasted about 4 hours
Due to the recent release, any Jira users without "Administer Project" permission are encountering the "Project is not bound to any connection" error when accessing the Associations panel. Currently, the Development Team is aware of this and working on the fixes. We appreciate your patience.
Major · 8 months ago · lasted about 8 hours
Our documentation site is currently unavailable: https://docs.servicerocket.com/ We are currently investigating the issue.
Minor · 8 months ago · lasted about 9 hours
We are currently investigating about this issue.
Maintenance · about 1 year ago · lasted 4 days
Due to known exploitation of a vulnerability in Confluence Server version 7.18.0 (CVE-2022-26134), we are currently restricting the ServiceRocket Docs (docs.servicerocket.com) from the public temporarily while Atlassian releases the fix or workaround. Please reach out to ServiceRocket Support by emailing apps.support@servicerocket.com or via live chat if you require any assistance.
Minor · about 1 year ago · lasted 8 days
Some of our Confluence Cloud apps are currently not functioning as expected due to an incident on Atlassian Confluence Cloud: https://confluence.status.atlassian.com/incidents/djgy8z9097bw Notable features include creating, editing, and viewing tabs for Composition. The features have been restored for some users but others are still impacted. If you have these issues, please avoid performing any write operations at the moment until Atlassian resolves the Confluence incident.
Minor · over 1 year ago · lasted about 1 month
We are currently investigating service interruption with our Connector for Salesforce & Jira. We will provide updates as we resolve the issue.
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