Is ServiceRocket Down?
ServiceRocket status is operational
Monitor ServiceRocket and all third-party official status pages in one place
IsDown continuously monitor the official ServiceRocket status page for ongoing outages. Check the stats for the latest 30 days and a list of the last ServiceRocket outages.
Stats for ServiceRocket outages in the last 30 days
Number of Outages
0
Average Downtime
0 mins
Total Downtime
0 mins
Since last incident
69 days
Users reports for ServiceRocket in the last 12 hours
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Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including ServiceRocket, and never miss an outage again.
Get access to historical data and ServiceRocket's lastest outages
Minor · 2 months ago · lasted 7 days
We are currently working on a high-priority bug impacting field group macros that do not appear. In the interim please navigate to any broken page via https://servicerocket-apps.atlassian.net/wiki/spaces/NLP/overview?mode=global.
Major · 3 months ago · lasted about 1 hour
Connector for Salesforce & Jira Service Disruption
We are currently experiencing intermittent availability of our Connector for Salesforce & Jira app. We are currently investigating the issue and will provide updates as we have them.
Minor · 6 months ago · lasted about 4 hours
Due to the recent release, any Jira users without "Administer Project" permission are encountering the "Project is not bound to any connection" error when accessing the Associations panel. Currently, the Development Team is aware of this and working on the fixes. We appreciate your patience.
Major · 8 months ago · lasted about 8 hours
Documentation site unavailable
Our documentation site is currently unavailable: https://docs.servicerocket.com/ We are currently investigating the issue.
Minor · 8 months ago · lasted about 9 hours
Service Disruption for our Confluence cloud apps
We are currently investigating about this issue.
Maintenance · about 1 year ago · lasted 4 days
ServiceRocket Docs (docs.servicerocket.com) is currently restricted from the public
Due to known exploitation of a vulnerability in Confluence Server version 7.18.0 (CVE-2022-26134), we are currently restricting the ServiceRocket Docs (docs.servicerocket.com) from the public temporarily while Atlassian releases the fix or workaround. Please reach out to ServiceRocket Support by emailing apps.support@servicerocket.com or via live chat if you require any assistance.
Minor · about 1 year ago · lasted 8 days
Composition tabs and some features of our Confluence Cloud apps not working for some users
Some of our Confluence Cloud apps are currently not functioning as expected due to an incident on Atlassian Confluence Cloud: https://confluence.status.atlassian.com/incidents/djgy8z9097bw Notable features include creating, editing, and viewing tabs for Composition. The features have been restored for some users but others are still impacted. If you have these issues, please avoid performing any write operations at the moment until Atlassian resolves the Confluence incident.
Minor · over 1 year ago · lasted about 1 month
Connector for Salesforce & Jira Outage
We are currently investigating service interruption with our Connector for Salesforce & Jira. We will provide updates as we resolve the issue.
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Frequently Asked Questions
- Is ServiceRocket down right now? What is ServiceRocket current status?
- ServiceRocket seems to be up and running. We've updated the status 12 minutes ago.
- Was ServiceRocket down today?
- ServiceRocket is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with ServiceRocket, but the status is OK. What's going on?
-
There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with ServiceRocket and need support?
-
- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
- ServiceRocket outage? How can I monitor ServiceRocket?
-
- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring ServiceRocket and get alerts in real-time when ServiceRocket has outages.
- Why use IsDown instead of ServiceRocket status page?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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