Number of Incidents
8 outages
Since last incident
1 days
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Minor · about 9 hours ago · lasted 40 minutes
Degraded performance in VTEX IO stores
We are investigating increased error rates in our Render Server in some VTEX IO stores. Some shoppers may experience delays and see intermittent error pages during navigation.
Minor · 20 days ago · lasted about 1 hour
Degradation issue detected in Admin
We're currently investigating an issue in Admin and we'll keep you posted as soon as we have more information. Thanks for your patience and we apologize for the disruption.
Minor · 23 days ago · lasted 41 minutes
We are investigating increased error rates in our platform.
Minor · 24 days ago · lasted about 1 hour
Errors in inventory availability calculation based on geocoordinates
We are investigating intermittent errors in geocoordinates availability calculations in our Logistics module.
Major · 24 days ago · lasted about 1 hour
Elevated error rates in Store Framework stores
We are investigating increased error rates in our platform.
Minor · 28 days ago · lasted about 1 hour
Elevated Errors Rate in Navigation flow
The issue has been identified and a fix is being implemented.
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