Is VTEX Down?
VTEX status is operational
Stats for VTEX official incidents in the last 30 days
Number of Incidents
8 outages
Since last incident
1 days
Users reports for VTEX in the last 12 hours
Monitor VTEX and all your third-party dependencies in one place
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including VTEX.
Monitor and keep track of VTEX's current and past outages
Minor · about 9 hours ago · lasted 40 minutes
Degraded performance in VTEX IO stores
We are investigating increased error rates in our Render Server in some VTEX IO stores. Some shoppers may experience delays and see intermittent error pages during navigation.
Minor · 20 days ago · lasted about 1 hour
Degradation issue detected in Admin
We're currently investigating an issue in Admin and we'll keep you posted as soon as we have more information. Thanks for your patience and we apologize for the disruption.
Minor · 23 days ago · lasted 41 minutes
We are investigating increased error rates in our platform.
Minor · 24 days ago · lasted about 1 hour
Errors in inventory availability calculation based on geocoordinates
We are investigating intermittent errors in geocoordinates availability calculations in our Logistics module.
Major · 24 days ago · lasted about 1 hour
Elevated error rates in Store Framework stores
We are investigating increased error rates in our platform.
Minor · 28 days ago · lasted about 1 hour
Elevated Errors Rate in Navigation flow
The issue has been identified and a fix is being implemented.
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Frequently Asked Questions
- Is VTEX down right now? What is VTEX current status?
- VTEX seems to be up and running. We've updated the status 4 minutes ago.
- Was VTEX down today?
- VTEX is up and running now. In the last 24 hours there was 1 outages.
- I'm having issues with VTEX, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with VTEX and need support?
-
- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
- How can I monitor VTEX outages?
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring VTEX and get alerts in real-time when VTEX has outages.
- Why use IsDown instead of VTEX status page?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled. Check more details in here.
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- You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
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