Is VTEX Down?

VTEX status is operational

IsDown is monitoring VTEX's official status page in real time.

Stats for VTEX official incidents in the last 30 days

Number of Incidents

8 outages

Since last incident

1 days

Users reports for VTEX in the last 12 hours

Monitor VTEX and all your third-party dependencies in one place

Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including VTEX.

Monitor and keep track of VTEX's current and past outages

Minor · about 9 hours ago · lasted 40 minutes

Degraded performance in VTEX IO stores

We are investigating increased error rates in our Render Server in some VTEX IO stores. Some shoppers may experience delays and see intermittent error pages during navigation.

Minor · 20 days ago · lasted about 1 hour

Degradation issue detected in Admin

We're currently investigating an issue in Admin and we'll keep you posted as soon as we have more information. Thanks for your patience and we apologize for the disruption.

Minor · 23 days ago · lasted 41 minutes

Elevated Errors

We are investigating increased error rates in our platform.

Minor · 24 days ago · lasted about 1 hour

Errors in inventory availability calculation based on geocoordinates

We are investigating intermittent errors in geocoordinates availability calculations in our Logistics module.

Major · 24 days ago · lasted about 1 hour

Elevated error rates in Store Framework stores

We are investigating increased error rates in our platform.

Minor · 28 days ago · lasted about 1 hour

Elevated Errors Rate in Navigation flow

The issue has been identified and a fix is being implemented.

What our customers say about us

“If you are in SRE, IT, or Security and work in an environment with a lot of SaaS (which, let's face it, is all of them) - IsDown is your new best friend. Helpfully aggregates various Statuspages from services into a very clear dashboard. Worth every penny.”

Mike Sheward
Head of Security

“Your support is one of the best I have ever worked with. Thanks for having a great product AND great support.”

Eric Peterson

Monitor VTEX and all its components

Get notified only when an outage impacts a certain component.

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Frequently Asked Questions

Is VTEX down right now? What is VTEX current status?
VTEX seems to be up and running. We've updated the status 4 minutes ago.
Was VTEX down today?
VTEX is up and running now. In the last 24 hours there was 1 outages.
I'm having issues with VTEX, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with VTEX and need support?
How can I monitor VTEX outages?
Why use IsDown instead of VTEX status page?
IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled. Check more details in here.
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