Is VTEX Down?
VTEX status is operational
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Latest VTEX Official Outages
We continuously monitor the official VTEX status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last VTEX outages.
Major Resolved · 7 days ago · lasted about 2 hours
High latency and timeout errors while using the admin module
Minor Resolved · 8 days ago · lasted about 1 hour
We are currently investigating an issue in our admin environment. User experience on the admin environment will be degraded, users may notice slowness or timeout errors
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Minor Resolved · 17 days ago · lasted about 2 hours
Increased delays for updating prices for products
We have identified an increase of delays to update product prices. We are working to clean our caches in order to update product prices to the newest data.
Major Resolved · 24 days ago · lasted about 2 hours
Increase errors on checkout operations
We identified an increase in errors in checkout operations. We are already working on mitigating the impacts and investigating the contributing factors to this problem.
Minor Resolved · about 2 months ago · lasted about 5 hours
Errors and slowness in administrative environments
We are currently investigating an issue related to our admin web UI impacting some of our customers
Minor Resolved · about 2 months ago · lasted about 1 hour
Errors and slowness in administrative environments
We are currently investigating an issue related to our admin web UI impacting some of our customers.
Minor Resolved · about 2 months ago · lasted about 2 hours
Errors and slowness in administrative environments
We have identified that production environments hosting our admin dashboards are experiencing slowdowns and intermittent errors. We have already identified the cause and are taking action to resolve it as soon as possible.
VTEX problems reported by users
User-reported problems for VTEX in the last 12 hours. It's a collection of user reports from different sources.
VTEX Components Status
Check the current status of the components
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What is VTEX?
VTEX is the Enterprise Digital Commerce Platform that puts your business on a fast path to growth, with the agility you need for what's next.
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Frequently Asked Questions
- Is VTEX down right now? What is VTEX current status?
- VTEX seems to be up and running. We've updated the status 6 minutes ago.
- Was VTEX down today?
- VTEX is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with VTEX, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with VTEX and need support?
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- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
- VTEX outage? How can I monitor VTEX?
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring VTEX and get alerts in real-time when VTEX has outages.
- Why use IsDown instead of VTEX status page?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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- You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
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- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
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- Just contact us, and we'll add it ASAP.
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