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Aircall Outage History

Every past Aircall outage tracked by IsDown, with detection times, duration, and resolution details.

There were 343 Aircall outages since July 2019. The 41 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor November 13, 2025

November 2025: Agent experience degraded

Detected Nov 13, 2025 8:59 AM EST · Resolved Nov 13, 2025 11:24 AM EST · Duration about 2 hours

Minor November 10, 2025

November 2025: Salesforce Integration - Calls not logging in Salesforce

Detected Nov 10, 2025 11:04 AM EST · Resolved Nov 10, 2025 11:42 AM EST · Duration 38 minutes

Minor October 31, 2025

October 2025: Delay updating User status

Detected Oct 31, 2025 4:50 AM EDT · Resolved Oct 31, 2025 5:23 AM EDT · Duration 32 minutes

Minor October 27, 2025

October 2025: Call dropping

Detected Oct 27, 2025 11:40 AM EDT · Resolved Oct 27, 2025 12:54 PM EDT · Duration about 1 hour

Minor October 20, 2025

October 2025: AI Voice Agent Not Connecting to Calls

Detected Oct 20, 2025 4:28 PM EDT · Resolved Oct 20, 2025 5:46 PM EDT · Duration about 1 hour

Major October 20, 2025

October 2025: Calls and Messages failing to connect

Detected Oct 20, 2025 3:07 AM EDT · Resolved Oct 21, 2025 2:48 AM EDT · Duration about 24 hours

Minor October 18, 2025

October 2025: Aircall App Instability

Detected Oct 18, 2025 9:44 PM EDT · Resolved Oct 19, 2025 2:57 AM EDT · Duration about 5 hours

Minor October 18, 2025

October 2025: Aircall App Instability

Detected Oct 18, 2025 8:26 PM EDT · Resolved Oct 18, 2025 9:26 PM EDT · Duration about 1 hour

Minor September 29, 2025

September 2025: Contacts component is not working properly

Detected Sep 29, 2025 5:19 AM EDT · Resolved Sep 29, 2025 5:47 AM EDT · Duration 27 minutes

Minor September 24, 2025

September 2025: Aircall app temporarily unavailable

Detected Sep 24, 2025 6:17 AM EDT · Resolved Sep 24, 2025 9:48 AM EDT · Duration about 4 hours