Minor
March 10, 2026
March 2026: IoT Packet Router Diminished Performance
Detected
Mar 10, 2026 10:04 PM EDT
·
Resolved
Mar 10, 2026 11:22 PM EDT
·
Duration
about 1 hour
A performance issue affected the Helium Packet Router in the Frankfurt region, potentially impacting IoT device message delivery across Europe. The team identified the root cause and scaled resources to address the problem. The incident was resolved after 1.3 hours with monitoring confirming the fix was successful.