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Helium Outage History

Every past Helium outage tracked by IsDown, with detection times, duration, and resolution details.

There were 205 Helium outages since January 2016. The 11 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor March 10, 2026

March 2026: IoT Packet Router Diminished Performance

Detected Mar 10, 2026 10:04 PM EDT · Resolved Mar 10, 2026 11:22 PM EDT · Duration about 1 hour

A performance issue affected the Helium Packet Router in the Frankfurt region, potentially impacting IoT device message delivery across Europe. The team identified the root cause and scaled resources to address the problem. The incident was resolved after 1.3 hours with monitoring confirming the fix was successful.