What is SumUp status right now?

SumUp is operational. Check SumUp service health and outages at the top of this page for real-time updates.

SumUp is not down today according to the official status page. IsDown monitors SumUp status continuously for outages and service health issues.

When was the last SumUp outage?

The last SumUp outage was on June 11, 2026: "Logins"

How do I check if SumUp is down?

Use IsDown to monitor SumUp status and get alerts when SumUp is down. You can also check the official SumUp status page.

How do I get alerts when SumUp is down?

Create an IsDown account to monitor SumUp status. Get instant alerts via Slack, PagerDuty, or email when SumUp outages occur.

Is SumUp Down? Current Status and Outages

SumUp status updated 2 minutes 19 seconds ago

Current SumUp status

SumUp is working normally

IsDown last checked SumUp status on June 13, 2026 at 07:52 PM CST. We've received 2 user reports in the past 24 hours.

Monitoring since Jun 2021 · 257 incidents caught · 3 components tracked in real-time

SumUp service health over the last 24 hours

This chart shows the number of user-reported issues for SumUp service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

Outage Map

See where users report SumUp is down. The map shows recent SumUp outages from around the world.

Top locations, last 24h:

United Kingdom
United States

SumUp Outage Map

Recent SumUp outage reports

See what users report when SumUp is down and how SumUp outages affect them.

Jun 12, 2026 (1 day ago) 🇬🇧 United Kingdom of Great Britain and Northern Ireland

Martyn - Still can't login to app despite status page saying everything is ok... Agents all busy...
Jun 11, 2026 (2 days ago) 🇬🇧 United Kingdom of Great Britain and Northern Ireland

Rubery - Carn’t use card readers or app.
Jun 11, 2026 (2 days ago) 🇬🇧 United Kingdom of Great Britain and Northern Ireland

Feodora - we cant sign back into account. just says error when we try.
Jun 11, 2026 (2 days ago) 🇬🇧 United Kingdom of Great Britain and Northern Ireland

Cannot access login page on desktop. Point of Sale devices have no upstream / cannot access SumUp servers..
Jun 11, 2026 (2 days ago) 🇬🇧 United Kingdom of Great Britain and Northern Ireland

Cant - Cannot log in to business account either via app or web interface.
Jun 11, 2026 (2 days ago) 🇬🇬 Guernsey

Cannot log in or take payments.
Jun 11, 2026 (2 days ago) 🇮🇹 Italy

Not respond Error: could not parse the response from the backend.
Jun 11, 2026 (2 days ago) 🇬🇧 United Kingdom of Great Britain and Northern Ireland

Tavistock - Server error on reader. Unable to process cards..
Jun 11, 2026 (2 days ago) 🇬🇧 United Kingdom of Great Britain and Northern Ireland

roger - When I try to take payment it says server error.
Jun 11, 2026 (2 days ago) 🇬🇧 United Kingdom of Great Britain and Northern Ireland

Jim - Sum up card machine not working.
Jun 11, 2026 (2 days ago) 🇬🇧 United Kingdom of Great Britain and Northern Ireland

Helena - Tried my app all it keeps on saying is no healthy upstream. Can’t access anything I log in and that is all it is saying.
Jun 11, 2026 (2 days ago) 🇬🇧 United Kingdom of Great Britain and Northern Ireland

Sally - Sump machine gives message "Error: could not parse the response from the backend" when attempting to login. App is not working and web login is not working either.

Logins
Jun 11, 2026 (2 days ago) 🇬🇧 United Kingdom of Great Britain and Northern Ireland

Jibril - All machines are down and SumUp accounts inaccessible.
Jun 11, 2026 (2 days ago) 🇬🇧 United Kingdom of Great Britain and Northern Ireland

Unable to connect to SumUp system.
Jun 11, 2026 (2 days ago) 🇬🇧 United Kingdom of Great Britain and Northern Ireland

Anna - unable to take card payments or send payment links. Server error received..

SumUp Downtime Health — Last 90 Days

In the last 90 days, SumUp had 11 incidents (3 major outages and 8 minor incidents) with a median duration of 2 hours 5 minutes.

Total

Incidents

Critical

Major Outages

Warning

Minor Incidents

Duration

2 hour

Median Resolution

Recent SumUp outages detected

Full incident reports for recent SumUp outages, including timelines, affected components, and resolution details.

about 5 hours

Logins

Jun 11, 2026 at 09:45 AM

Detected 5 minutes before

38 minutes

Issues with receipts and sales history

May 19, 2026 at 03:21 AM

about 20 hours

Expected delay in Business Account outbound and inbound transactions

May 19, 2026 at 03:07 AM

about 1 hour

Pix Out issue

May 18, 2026 at 07:12 AM

7 days

Some notifications for Business Account are not delivered

May 12, 2026 at 10:37 AM

5 minutes

Card reader connection issues

May 11, 2026 at 05:51 AM

44 minutes

Cloud Api transactions are failing

May 08, 2026 at 09:40 AM

17 minutes

PIX processing issues

Apr 16, 2026 at 04:40 AM

3 days

Customer support chat channel issues

Apr 10, 2026 at 06:10 PM

about 2 hours

Increased failures with cards issued by Santander UK

Apr 10, 2026 at 07:06 AM

Title	IsDown detected At	Duration
Logins An issue has been identified, we’re looking into it There’s currently an issue with some SumUp s...	Jun 11, 2026 at 03:39 PM UTC IsDown detected 5 minutes before official update	about 5 hours
Issues with receipts and sales history An issue has been identified, we’re looking into it There’s currently an issue with some SumUp s...	May 19, 2026 at 09:21 AM UTC	38 minutes
Expected delay in Business Account outbound and inbound transactions We have identified that the current delays are caused by an issue within the payment scheme. The ...	May 19, 2026 at 09:07 AM UTC	about 20 hours
Pix Out issue An issue has been identified, we’re looking into it There’s currently an issue with some SumUp s...	May 18, 2026 at 01:12 PM UTC	about 1 hour
Some notifications for Business Account are not delivered An issue has been identified, we’re looking into it There’s currently an issue with some SumUp s...	May 12, 2026 at 04:37 PM UTC	7 days
Card reader connection issues An issue has been identified, we’re looking into it There’s currently an issue with some SumUp s...	May 11, 2026 at 11:51 AM UTC	5 minutes
Cloud Api transactions are failing An issue has been identified, we’re looking into it There’s currently an issue with some SumUp s...	May 08, 2026 at 03:40 PM UTC	44 minutes
PIX processing issues An issue has been identified, we’re looking into it There’s currently an issue with some SumUp s...	Apr 16, 2026 at 10:40 AM UTC	17 minutes
Customer support chat channel issues An issue has been identified, we’re looking into it There’s currently an issue with some SumUp s...	Apr 11, 2026 at 12:10 AM UTC	3 days
Increased failures with cards issued by Santander UK [Informative only] We're monitoring an increased failure rate with cards issued by Santander UK. ...	Apr 10, 2026 at 01:06 PM UTC	about 2 hours

SumUp Components Status

Check if any SumUp component is down. View the current status of 3 services and regions.

Component	Status	Details
Logins status	OK	View details
Marketing Website status	OK	View details
Payments status	OK	View details

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Frequently Asked Questions

Is SumUp down today?

SumUp isn't down. You can check SumUp status and incident details on the top of the page. IsDown continuously monitors SumUp official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current SumUp status?

SumUp is currently operational. You can check SumUp status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a SumUp outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is SumUp down today or just slow?

Currently there's no report of SumUp being slow. Check on the top of the page if there are any reported problems by other users.

How are SumUp outages detected?

IsDown monitors the SumUp official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is SumUp having an outage right now?

SumUp last outage was on June 11, 2026 with the title "Logins"

How often does SumUp go down?

IsDown has tracked 251 SumUp incidents since June 2021.

Is SumUp down for everyone or just me?

Check the SumUp status at the top of this page. IsDown combines official status page data with user reports to show whether SumUp is down for everyone or if the issue is on your end.

What SumUp components does IsDown monitor?

IsDown monitors 3 SumUp components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.

How to check if SumUp is down?

Subscribe (if possible) to updates on the official status page.
IsDown continuously monitors the SumUp status page and multiple sources to provide up-to-date information. Check back with us for the latest SumUp uptime status.

Why use IsDown to monitor SumUp instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor SumUp and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring SumUp?

IsDown and DownDetector help users determine if SumUp is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about SumUp's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.