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Zettle Outage History

Every past Zettle outage tracked by IsDown, with detection times, duration, and resolution details.

There were 207 Zettle outages since March 2022. The 34 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major April 21, 2026

April 2026: Delayed deposits

Detected Apr 21, 2026 9:43 AM EDT · Resolved Apr 21, 2026 10:34 AM EDT · Duration about 1 hour

Zettle experienced a major incident where scheduled payouts from April 21st were delayed, affecting merchants in Finland, Netherlands, Germany, France, Spain, and Italy who experienced delays in receiving their funds. The incident lasted 51 minutes and has been resolved.

Major April 2, 2026

April 2026: Issues with Product Library

Detected Apr 2, 2026 10:12 AM EDT · Resolved Apr 2, 2026 2:30 PM EDT · Duration about 4 hours

Zettle's Product Library experienced major issues for 4.3 hours, causing delays in product searches and preventing merchants from creating new products. The incident affected services across 12 countries including Mexico, UK, Sweden, Norway, Denmark, Finland, Netherlands, Germany, France, Spain, Italy, and Brazil. The issue has been resolved after the team implemented a fix.

Major February 25, 2026

February 2026: Issues with Paypal connected accounts deposits

Detected Feb 25, 2026 5:24 AM EST · Resolved Feb 27, 2026 9:37 AM EST · Duration 2 days

Zettle experienced issues with PayPal connected account deposits starting February 24th, affecting merchants in the UK and France who saw their payouts incorrectly displayed as "pending" in the Zettle backoffice despite funds being processed successfully. The incident lasted 52.2 hours and was resolved on February 27th with the implementation of a fix to correct the display issue.