This chart provides user-reported problems for Affirm in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Affirm status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Affirm outages and possible affected you.
Minor Resolved · 1 day ago · lasted about 2 hours
Elevated Errors for Affirm Checkout Flow
We are currently experiencing elevated level of errors that are affecting a small percentage of users checking out with Affirm, and we are investigating the issue. We will provide additional updates as we know more.
Minor Resolved · 2 days ago · lasted 1 day
Affirm Android Application Degradation
We have identified that a small subset of Affirm Android application users who have updated their application within the last week are experiencing a degradation for certain features, such as "Make a Payment." Users experiencing this issue can log out of the application and log back in to resume functionality. We have identified the source of this issue to be only with users who recently updated and are working on implementing a fix. We will provide more updates as they come along.
Minor Resolved · 3 days ago · lasted 21 minutes
Elevated Errors for Affirm Underwriting Service
We are currently experiencing elevated level of errors that are affecting the terms flow within Affirm's underwriting service. This is affecting customers going through checkout. We are investigating the issue and we will provide additional updates as we know more.
Minor Resolved · 14 days ago · lasted about 1 hour
Online Payment Processing Service Disruption
We are currently investigating an issue where some users are unable to submit online payments; please note that this is only affecting payment processing for Shopify loans. We will provide an update as soon as we have more details.
Minor Resolved · 16 days ago · lasted 1 day
Affirm.com Shop In-Store Service Disruption
We’re currently experiencing a disruption to our Shop In-Store service from Affirm.com. The Shop In-Store button is still working on the Affirm Mobile App. Our engineering team is working to identify the root cause and implement a solution as soon as possible.
Minor Resolved · 21 days ago · lasted about 12 hours
Checkouts inappropriately assigned to default financing programs
Checkouts for merchants with customized financing programs are being assigned to default terms and default promotional messaging inappropriately. Checkout and promotional messaging are still functional but not meeting the specifications dictated by external configurations. We are actively investigating the root cause and will update regularly.
Minor Resolved · about 2 months ago · lasted 8 minutes
Errors on Affirm checkout in Canada
During a brief window between 8.52pm - 9.02pm, there was a high rate of errors for our checkout and transactions API services in Canada.
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