Cloudways Status

Resolved Digital Ocean - Networking Issues in SGP1 region

Digital Ocean engineering team is investigating an issue with connectivity via regional providers in Indonesia. You may experience issues with connectivity in the SGP1 region while this is ongoing. We will post an update as soon as additional information is available.

Resolved Digital Ocean SGP1 Provisioning Issue.

Our Upstream provider Digital Ocean is facing Issues with Provisioning of Droplets for Singapore data center. We'll share more information as soon as it's available.

Resolved DIGITAL OCEAN - SGP1 Network Maintenance

During the above window, the Digital Ocean networking team will be making changes to our core networking equipment to improve performance and support future functionality in our SGP1 region. Expected Impact: We do not expect any impact on customer traffic during this maintenance but there will be a risk of increased latency and packet loss while upgrades are being performed. We will endeavor to keep this to a minimum for the duration of the change.

Resolved Vultr Silicon Valley Emergency Maintenance - 2021-02-11

We have been notified by our Upstream ( Vultr) that there is a necessary emergency network maintenance being performed in Vultr Silicon Valley location. You may see brief periods of connectivity degradation while this maintenance is underway. We will be sure to update the status page as soon as the maintenance window is concluded.

Resolved Vultr Dallas Scheduled Maintenance - 2021-02-03

One of our cloud infrastructure provider Vultr is performing system changes in the Dallas (USA) location during the following scheduled maintenance window. Start Time: 2021-02-03 08:00:00 UTC End Time: 2021-02-03 11:00:00 UTC Our Engineering team is in close coordination with Vultr team to minimize however, Dallas (USA) instances may be unreachable for some, or all, of the scheduled maintenance window as they will perform network, firmware, or host upgrades. We sincerely apologize for any inconvenience caused to you during this activity.

Resolved AWS | Connectivity Issue - London

We are observing connectivity issue in AWS London region. During this time, users may experience connection timeouts and errors for all services deployed in the mentioned region. Our Engineering team is closely working with AWS to resolve this issue. We will share additional updates as we have more information.

Resolved Linode - Connectivity Issue - AP-West (Mumbai)

Linode team is investigating a connectivity issue in our Mumbai data center. During this time, users may experience connection timeouts and errors for all services deployed in this data center.

Resolved Vultr New Jersey Scheduled Maintenance - 2021-01-30

One of our cloud infrastructure provider Vultr is performing system changes in the New Jersey(USA) location during the following scheduled maintenance window. Start Time: 2021-01-30 07:45:00 UTC End Time: 2021-01-30 09:30:00 UTC Our Engineering team is in close coordination with Vultr team to minimize however, New Jersey (USA) instances may be unreachable for some, or all, of the scheduled maintenance window as they will perform network, firmware, or host upgrades. We sincerely apologize for any inconvenience caused to you during this activity.

Resolved VULTR - Los Angeles - United States || Partial Outage

Our Engineering team has observed some intermittent issues with Cloud-provider Vultr in their Los Angeles-USA region for which they are closely coordinating with Vultr team to resolve the issue as soon as possible. Any inconvenience caused in this regard is highly regretted.

Resolved VULTR - Dallas | Partial Outage

Our Engineering team has observed some intermittent issues with Cloud-provider Vultr in their Dallas-USA region for which they are closely coordinating with Vultr team to resolve the issue as soon as possible. Any inconvenience caused in this regard is highly regretted.