CxEngage

CxEngage Status

Official source Everything seems OK
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Stats

1 incidents in the last 7 days

4 incidents in the last 30 days

Automatic Checks

Last check: 2 minutes ago

Last known issue: about 7 hours ago

Latest Incidents

Last 30 days

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Resolved Monitoring issue with Twilio

We are monitoring Twilio for reported issues. We are not currently seeing any impact at this time but will continue to monitor.

about 7 hours ago Official incident report

Resolved SMS Service Degradation

We are currently investigating this issue.

Resolved Intermittent Login Issue

We are currently investigating this issue.

Resolved Intermittent Login Issue

Customers may have noticed intermittent login issues, this has been resolved and we are monitoring the platform at this time. Thank you.

Resolved SMS Messages Intermittently Not Being Delivered

Lifesize is currently investigating an issue with SMS messages intermittently not being delivered. We will post an update as soon as more information becomes available.

about 1 month ago Official incident report

Resolved Investigating issues with call processing in US-East only

We are currently investigating this issue.

about 1 month ago Official incident report

Resolved Degraded Service - Outbound Calls | UI | Skylight Login

We are currently investigating issues in the North America region with CxEngage not delivering calls to available agents. We will post an update as soon as more information becomes available.

Resolved Degraded Service - UI and Skylight Login

We are currently investigating an issue with login to skylight and CxEngage UI

Resolved US Realtime Dashboard Agent Presence | US:EU SSO Login issues

We are currently investigating this issue.

Resolved Degraded Service - Outbound

We are currently investigating issues with outbound calls.

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