CxEngage Status
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CxEngage status pageStats
1 incidents in the last 7 days
4 incidents in the last 30 days
Automatic Checks
Last check: 2 minutes ago
Last known issue: about 7 hours ago
Latest Incidents
Last 30 days
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Resolved Monitoring issue with Twilio
We are monitoring Twilio for reported issues. We are not currently seeing any impact at this time but will continue to monitor.
Resolved SMS Service Degradation
We are currently investigating this issue.
Resolved Intermittent Login Issue
We are currently investigating this issue.
Resolved Intermittent Login Issue
Customers may have noticed intermittent login issues, this has been resolved and we are monitoring the platform at this time. Thank you.
Resolved SMS Messages Intermittently Not Being Delivered
Lifesize is currently investigating an issue with SMS messages intermittently not being delivered. We will post an update as soon as more information becomes available.
Resolved Investigating issues with call processing in US-East only
We are currently investigating this issue.
Resolved Degraded Service - Outbound Calls | UI | Skylight Login
We are currently investigating issues in the North America region with CxEngage not delivering calls to available agents. We will post an update as soon as more information becomes available.
Resolved Degraded Service - UI and Skylight Login
We are currently investigating an issue with login to skylight and CxEngage UI
Resolved US Realtime Dashboard Agent Presence | US:EU SSO Login issues
We are currently investigating this issue.
Resolved Degraded Service - Outbound
We are currently investigating issues with outbound calls.
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