Is Deskpro Down? Check current status

Check if Deskpro is down, official outages, user-reported issues, and outages map.

Current Deskpro status

Deskpro is working normally

Updated from Deskpro official status page a few minutes ago

Deskpro not working for you?

Deskpro service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Deskpro Outage Map

View Deskpro Reports Map

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Deskpro recent outages and downtime history

IsDown has tracked 71 incidents since started monitoring Deskpro status in May 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Deskpro outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 01, 2025
06:00 AM EDT
Minor
Degraded Outbound Voice Call Functionality
We are aware of an issue causing degraded performance with outbound voice calls, affecting some c...
1 day
Jul 27, 2025
01:54 PM EDT
Minor
Degraded Service for Voice and WhatsApp Users
Some customers may experience issues with Voice and WhatsApp, and the Billing page may not load c...
about 5 hours
Mar 08, 2025
06:07 AM EST
Minor
Outbound Email Delays
Some users may be experiencing outbound email delays. External providers like Google Apps or O365...
2 days
Jan 30, 2025
10:11 AM EST
Minor
Cloud - Service Interruption
We are currently experiencing a service disruption. Our team is actively working to mitigate the...
about 4 hours
Jan 29, 2025
11:36 AM EST
Minor
Cloud - Service Interruption
We are currently experiencing a service disruption. Our team is actively working to mitigate the...
about 6 hours
Jan 16, 2025
07:31 AM EST
Minor
Cloud Inbound Email Delays
We are aware of some cloud customers experiencing delays in receiving emails in the EU region, an...
about 4 hours
Nov 21, 2024
01:27 PM EST
Minor
Cloud Outbound Email Delays
We are aware of some cloud customers experiencing delays in sending outbound emails, and our team...
about 15 hours
Oct 30, 2024
02:00 PM EDT
Minor
On-Premise Customers - Voice & SMS
We are aware of an issue affecting some on-premise customers using voice and SMS functionality an...
about 18 hours
Oct 01, 2024
12:21 PM EDT
Minor
Outbound email with O365 delays
We are aware of an issue affecting some customers using custom Office365 accounts to send outboun...
about 18 hours
Sep 09, 2024
08:45 PM EDT
Minor
We are investigating connectivity issues affecting some customers
We are aware of some customers in the US1 region are experiencing issues using the agent interface.
about 13 hours
Sign up to check more outage history

Be the first to know when Deskpro goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Deskpro status

See what users are saying about Deskpro issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Nels - Can't access it at all, gives a 500 error.

  • Ty - Kicked me out of my session and now I cant log into DeskPro.

Deskpro components or services current status

Component Status
Admin Interface OK
Agent Interface OK
API OK
Billing Interface OK
DeskPRO.com OK
Incoming Email OK
Outgoing Email OK
Reports Interface OK
User Interface / Portal OK

Deskpro is a multi-channel helpdesk software that offers tools for managing customer support, including email, live chat, and social media integrations, along with reporting and billing features.

Monitoring Deskpro since May 2020

Tracking 9 Deskpro services and regions

Need help? Try here:
Support at website.
Check their status page.

6 incidents in 2025

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How to monitor the status of Deskpro and all your dependencies?

IsDown is a status page aggregator that monitors if Deskpro and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Deskpro, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Deskpro?

IsDown monitors Deskpro health in almost real-time

Every few minutes we go to the status page of Deskpro (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Deskpro's 9 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Deskpro, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Deskpro and other services.

One status page to monitor all your external dependencies

What you get when monitoring Deskpro with IsDown

Track Deskpro incidents and downtimes by severity

IsDown checks Deskpro official status page for major/minor outages or downtimes. A major outage is when Deskpro experiences a critical issue that severely affects one or more services/regions. A minor incident is when Deskpro experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Deskpro outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Deskpro

Deskpro and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Deskpro outages and downtimes

IsDown collects all information from the outages published in Deskpro status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Deskpro maintenance events

Deskpro publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Deskpro outages that impact your business

IsDown monitors Deskpro and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Deskpro but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Deskpro and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Deskpro and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Deskpro or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Deskpro and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Deskpro or other services

Send outage information from Deskpro and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Deskpro and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Deskpro and other services to your tools

Share Deskpro status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Deskpro down?'

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Share Deskpro status in your status page

Deskpro Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Deskpro outages, IsDown monitors Deskpro's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Deskpro status page monitoring with real-time incident details.
Monitor 4,522+ services including Deskpro in a single dashboard.
Instant Deskpro outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Deskpro official status and user-reported issues.
Maintenance feed for Deskpro
Granular alerts filtering by Deskpro components and regions.
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Frequently Asked Questions

Is Deskpro down today?

Deskpro isn't down. You can check Deskpro status and incident details on the top of the page. IsDown continuously monitors Deskpro official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Deskpro status?

Deskpro is currently operational. You can check Deskpro status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Deskpro outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Deskpro down today or just slow?

Currently there's no report of Deskpro being slow. Check on the top of the page if there are any reported problems by other users.

How are Deskpro outages detected?

IsDown monitors the Deskpro official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Deskpro having an outage right now?

Deskpro last outage was on October 01, 2025 with the title "Degraded Outbound Voice Call Functionality"

How to check if Deskpro is down?

Why use IsDown to monitor Deskpro instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Deskpro and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Deskpro?

IsDown and DownDetector help users determine if Deskpro is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Deskpro's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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