IsDown continuously monitor the official Deskpro status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Deskpro outages.
Number of Outages
0
Average Downtime
0 mins
Total Downtime
0 mins
Since last incident
50 days
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Minor · about 2 months ago · lasted about 21 hours
We are aware of some customers experiencing delays with email processing. We are investigating.
Minor · 5 months ago · lasted 18 minutes
We are aware of SSL errors on some cloud accounts using custom domain names. The issue has been identified and we are working on a fix.
Minor · 6 months ago · lasted about 1 hour
We are investigating reports of connectivity issues in the US region. Update: It appears that Amazon Web Services (AWS) is experiencing issues. We are working to figure out how we can work around these issues.
Minor · 7 months ago · lasted about 17 hours
We are investigating reports of the agent interface (/app) failing to load for some users due to static assets failing to load from our CDN.
Minor · 7 months ago · lasted about 15 hours
We are aware of some customers having issues logging in or loading various parts of the interface. This is due to a problem with our network provider Cloudflare: https://www.cloudflarestatus.com/incidents/kdpqngcbbn25 We are currently monitoring the situation alongside Cloudflare who is already working on a fix.
Minor · over 2 years ago · lasted over 1 year
We have seen new connectivity issues affecting EU cloud and continue to investigate.
Minor · over 2 years ago · lasted over 1 year
We are investigating connectivity issues affecting our EU datacentre
Minor · almost 3 years ago · lasted over 1 year
We are investigating delayed outgoing email.
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