What is Deskpro current status?

Deskpro current status is operational

Was Deskpro down today?

Deskpro was not down today according to official status page

How to monitor Deskpro status?

You can use IsDown service or go to Deskpro official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Deskpro is having issues?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Deskpro has issues.

Is Deskpro Down?

Deskpro status is operational

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Never miss outages in Deskpro again

IsDown continuously monitor the official Deskpro status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Deskpro outages.

Stats for Deskpro outages in the last 30 days

Number of Outages

Average Downtime

0 mins

Total Downtime

0 mins

Since last incident

50 days

Users reports for Deskpro in the last 12 hours

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Get access to historical data and Deskpro's lastest outages

Minor · about 2 months ago · lasted about 21 hours

Delays in email processing

We are aware of some customers experiencing delays with email processing. We are investigating.

Minor · 5 months ago · lasted 18 minutes

SSL errors on some custom domains

We are aware of SSL errors on some cloud accounts using custom domain names. The issue has been identified and we are working on a fix.

Minor · 6 months ago · lasted about 1 hour

Connectivity issues affecting some customers due to AWS internet connectivity

We are investigating reports of connectivity issues in the US region. Update: It appears that Amazon Web Services (AWS) is experiencing issues. We are working to figure out how we can work around these issues.

Minor · 7 months ago · lasted about 17 hours

Agent interface failing to load for some users

We are investigating reports of the agent interface (/app) failing to load for some users due to static assets failing to load from our CDN.

Minor · 7 months ago · lasted about 15 hours

Issues using the Deskpro Interface

We are aware of some customers having issues logging in or loading various parts of the interface. This is due to a problem with our network provider Cloudflare: https://www.cloudflarestatus.com/incidents/kdpqngcbbn25 We are currently monitoring the situation alongside Cloudflare who is already working on a fix.

Minor · over 2 years ago · lasted over 1 year

Connectivity Issues

We have seen new connectivity issues affecting EU cloud and continue to investigate.

Minor · over 2 years ago · lasted over 1 year

Connectivity Issues

We are investigating connectivity issues affecting our EU datacentre

Minor · almost 3 years ago · lasted over 1 year

Delayed Outgoing Email

We are investigating delayed outgoing email.

Monitor Deskpro and all its components

Get notified only when an outage impacts a certain component.

Deskpro Admin Interface

Deskpro Agent Interface

Deskpro API

Deskpro Billing Interface

Deskpro DeskPRO.com

Deskpro Incoming Email

Deskpro Outgoing Email

Deskpro Reports Interface

Deskpro User Interface / Portal

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Frequently Asked Questions

Is Deskpro down right now? What is Deskpro current status?: Deskpro seems to be up and running. We've updated the status 6 minutes ago.
Was Deskpro down today?: Deskpro is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Deskpro, but the status is OK. What's going on?: There are a few things you can try:

Check the official status page for more information.

Check on the top of the page if there are any reported problems by other users.
Having problems with Deskpro and need support?: Find their support at their official website.

Find their support contact at their official status page.
Deskpro outage? How can I monitor Deskpro?: Subscribe (if possible) to updates on the official status page

Create an account in IsDown. Start monitoring Deskpro and get alerts in real-time when Deskpro has outages.
Why use IsDown instead of Deskpro status page?: IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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